Technical data

Cash Register Express
Page 86
Help and Technical Support
Training Sessions and Contacting Technical Support
Got a question? We’re here to help.
pcAmerica offers a variety of technical services to help ease your transition, make you comfortable
with your new point of sale system and help you with any problems you may have. Contact our sales
department to purchase any of our service offerings.
Our Hourly Training service is a great way to learn your new point of sale system. A trained engineer
will spend a full hour with you on the phone (or over the internet) to walk you through some of our
features step by step. They can recommend which features you should use for YOUR business or you
can tell them what you’d like to learn. Many business owners also purchase this service after owning
the system for many months or years in order to learn new features that they haven’t used yet.
A bundled technical support and upgrades package is a must-have for your business, 24-7 - 365
support gives you the highest level of comfort that everything is 100% at your store. This service is
purchased on an annual basis and includes not only your technical support but also all the new
versions of Cash Register Express released in that year.
Are you too busy to input your inventory? Our engineers can do it for you with our Inventory
Programming Service. Send us a copy of your inventory and one of our engineers will input the entire
inventory into the system for you.
Department
Contact Info
Sales Department
1-800-PC-AMERICA (722-6374)
Or 845-920-0800
[e-mail]
Technical Support
1-800-342-5729
845-920-0888
[e-mail]
Most questions are already answered at our FAQ website located at http://faq.pcamerica.com.
Thank you for choosing pcAmerica!