User Guide MaxTester 630 VDSL2/ADSL2+ Multi-play Test Set
Copyright Information Copyright Information Copyright © 2010–2014 EXFO Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form, be it electronically, mechanically, or by any other means such as photocopying, recording or otherwise, without the prior written permission of EXFO Inc. (EXFO). Information provided by EXFO is believed to be accurate and reliable.
Contents Contents Copyright Information ............................................................................................................ii Certification Information ........................................................................................................ v 1 Introducing the MaxTester 630 ................................................................... 1 Key Features and Benefits ..................................................................................................
Contents 6 Running DSL/IP Tests and Viewing Results ................................................67 DSL/IP Connection Summary .................................................................................................67 Ethernet Connection Summary .............................................................................................69 WAN Status ..........................................................................................................................70 LAN Status ...........
Certification Information Certification Information North America Regulatory Statement This unit was certified by an agency approved in both Canada and the United States of America. It has been evaluated according to applicable North American approved standards for product safety for use in Canada and the United States. Electronic test and measurement equipment is exempt from FCC part 15, subpart B compliance in the United States of America and from ICES-003 compliance in Canada. However, EXFO Inc.
Certification Information European Community Declaration of Conformity DECLARATION OF CONFORMITY Application of Council Directive(s): 2004/108/EC – The EMC Directive 1999/5/EC – The R&TTE Directive 93/68/EEC – CE Marking And their amendments Manufacturer’s Name and Address: EXFO Inc. 400 Godin Avenue Quebec City, Quebec G1M 2K2 CANADA Tel.: +1 418 683-0211 Equipment Type/Environment: Trade Name/Model No.
1 Introducing the MaxTester 630 The MAX-630 is a handheld device designed for testing ADSL2+ and VDSL2 services between the service provider and the subscriber premises. In addition, the dual Ethernet ports of the MAX-630 allow it to be used inside the home to test all the way to the end point of the service. The MaxTester 630 test set case is an aluminum enclosure with rubber over mold, which makes it ideal for field use. Its display is a back-lit LCD featuring 480 x 800 resolution.
Introducing the MaxTester 630 Using the MaxTester Using the MaxTester The MaxTester is tested IEC IP54 which means that it is not affected by dust or water splashing against the enclosure from any direction. This protection is only valid when both side doors are properly closed. If the equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.
Introducing the MaxTester 630 Using the MaxTester Front Power LED Battery LED VDSL2/ADSL2+ Multi-play Test Set Speaker 3
Introducing the MaxTester 630 Using the MaxTester Back Screws Screws Battery Door Note: The MAX-630 enclosure may become warm during normal use.
Introducing the MaxTester 630 Cable Connections Cable Connections The graphics below show the connectors on the MAX-630 device. Ethernet LAN port Ethernet WAN port DSL port Note: When connecting a DSL cable to the DSL port, use the RJ-11 plug end of the 26 AWG cable provided with the unit. There is a 1500 V maximum transient voltage on telecom ports. Basic insulation is needed for external telecom circuits. Note: For the connection setup, Annex B is on DSL pair 1 and Annex A is on pair 2.
Introducing the MaxTester 630 Conventions Conventions Before using the product described in this guide, you should understand the following conventions: WARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless you understand and meet the required conditions. CAUTION Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
2 Safety Information WARNING The use of controls, adjustments and procedures other than those specified herein may result in exposure to hazardous situations or impair the protection provided by this unit. IMPORTANT When you see the following symbol on your unit , make sure that you refer to the instructions provided in your user documentation. Ensure that you understand and meet the required conditions before using your product.
Safety Information Electrical Safety Electrical Safety The AC adapter/charger provided with this unit (18 W/9 V) is specifically designed to work with your MaxTester. WARNING Use the AC/DC adapter/charger indoors only. Use only with a Class II AC/DC adapter, power limited output. On the AC/DC adapter, replacing detachable mains supply cords with inadequately rated cords, may result in overheating of the cord and create a fire risk. The adapter shall have the appropriate safety mark (e.g.
Safety Information Equipment Ratings Equipment Ratings Equipment Ratings Temperature Operation 0 °C to 40 °C (32 °F to 104 °F) Storage –40 °C to 70 °C (–40 °F to 158 °F) Relative humiditya unit 95 % non-condensing AC adapter 0 % to 80 % non-condensing Maximum operation altitude 3000 m (9842 ft) 2 (when plugged to AC mains)b Pollution degree 3 (when operated from batteries)c Overvoltage category Input II powerd unit 9-24 V; 18 W; 1.
3 Getting Started with the MaxTester Turning the Unit On/Off When you turn the unit on, you may use it immediately under normal conditions. When the unit is turned off, it keeps the following parameters in its internal memory: Setup including system, application, and modem settings. Profiles consisting of: Test parameters User-defined thresholds Regional, LCD and energy-saving settings Test results saved internally vs.
Getting Started with the MaxTester Using Menus and Keypad To enter suspend mode: Press for about 2 seconds. The MaxTester will stay in suspend mode for 2 hours, after which it will automatically shutdown. This prevents complete battery discharge and ensures maximum battery performance. To perform a shutdown: Hold down for about 4 seconds. The shutdown process starts.
Getting Started with the MaxTester Keypad Keypad Arrow keys Back Power Function keys Home/Help Start/Stop test Enter Power button on the lower left side of the unit is used to power the unit on and off. Arrow keys navigate the screen to access and modify parameters. Function keys activate the corresponding on-screen function button. Home button brings you to the Home page of the MAX-630.
Getting Started with the MaxTester Using Online Help Using Online Help Online help is available at any time. Most test operations pause while you view help, but will resume automatically when you exit help. To access help about the current function at any time: Press and hold the ? key.
4 Setting Up the MAX-630 Home Home presents the main menu page which allows you to navigate between DSL/IP Tests and System Settings using the left/right arrow keys on the keypad. Press icon: to bring up the sub-menu of the selected DSL/IP Tests opens the DSL Main menu for ADSL2+, VDSL2, and multi-play services testing applications. System Settings allow you to set the parameters of the unit and access to Upload Setup.
Setting Up the MAX-630 System Settings System Settings System Settings presents a menu of items to setup the unit. Display and Language provides the setup for backlight, information on the title bar, and language choice. Date and Time sets the date and time and format. Power displays the BATTERY Status, Power Schemes, and Calibration. Software Options allows you to enable/disable purchased feature options.
Setting Up the MAX-630 Display and Language Display and Language To fit your work environment, you may adjust the LCD brightness, display the time and Active Sync, and change the display language. The values are kept in memory when you turn the unit off. Note: The LCD Backlight consumes battery power; more brightness, more power consumption. To adjust the display settings: 1. From , select System Settings, and then Display and Language. 2. Use the up/down arrow keys to select the setting to change. 3.
Setting Up the MAX-630 Date and Time Date and Time When saving results, the unit also saves the corresponding Date and Time. You can enter the date according to the following formats: yyyy-mm-dd dd-mm-yyyy mm-dd-yyyy The time can be set according to the 12- or 24-hour formats. You can also modify the time zone and enable an option so that your unit automatically adjusts the time for the daylight saving period. To set the date and time: 1. Press , select System Settings, and then Date and Time.
Setting Up the MAX-630 Power Power Battery Status The BATTERY Status pane indicates the current power level for the battery. Note: The battery level might not display after a system upgrade but will become available again after the next full charge. Power Schemes You can set your unit to automatically switch to suspend mode independently for the battery or DC power modes.
Setting Up the MAX-630 Power Note: Setting the DC IN suspend timeout to the lowest value and not to Never ensures the unit enters suspend mode while the charger is connected. Battery charging time is quickest when the unit is in suspend mode. Default Power Scheme settings are: LCD backlight turns off after system idles (no keys pressed) for 10 minutes. Unit switches to suspend mode after timeout: 10 min To change the power scheme settings: 1. Press , select System Settings, and then Power. 2.
Setting Up the MAX-630 Power Aborted displays when the calibration procedure has been started but the DC plug was removed before the end. Idle displays after the next MaxTester cold boot. Gas Gauge Accuracy indicates the estimated battery gas gauge accuracy. Below 10 % accuracy error is Very Good. Between 10 % and 20 % accuracy error is Good. Over 20 % accuracy error is Poor and a gas gauge calibration is needed in order to get optimal accuracy.
Setting Up the MAX-630 Software Options Software Options DSL Options This screen lists all the DSL Configured Options which are present on the unit.
Setting Up the MAX-630 Information Information About EXFO The About tab contains contact information should you require technical assistance. MAX-630 Information The Information tab displays information about the product, software, and memory installed on the device. The page also identifies hardware information.
Setting Up the MAX-630 Upload Setup Upload Setup Upload Enable The Upload Enable function allows you to upload your test result files. For DSL tests, the In-band Upload can be set to either Enable or Disable. To select the Upload Method: 1. Press , select System Settings, and then Upload Setup. 2. Select the Upload Enable tab. 3. Use the left/right arrow keys. OR 4. Press to view the list of available choices. 5. Use the up/down arrow keys to make your selection and press confirm.
Setting Up the MAX-630 Upload Setup FTP Setup The FTP Setup function allows you to configure the file transfer information using the following parameters: Address Format allows you to select the FTP server address type: IP Address URL FTP Server Address allows you to set either the IP Address or URL. Port is a fixed numeric value for the signalling port used to establish an IP network session. Username/Password is your login ID and password.
Setting Up the MAX-630 Upload Setup To configure the setup options: 1. Press the up/down arrows to select the desired parameter. 2. Press the left/right arrow keys to view and select the options. OR 3. Press on a value to open a list box of options or the alphanumeric editor screen and use the navigation keys to scroll through. 4. Press to confirm the value. Wi-Fi Setup The Wi-Fi Setup pages allows you to connect your MaxTester to a Wi-Fi network.
Setting Up the MAX-630 Upload Setup Select Other Network button opens a new page allowing you to search for a specific network. Find Networks button searches for available networks. To connect your MaxTester to a Wi-Fi network: 1. Press the down arrow key to highlight the list box and press into the list. to get 2. In the list, press the up/down arrows to select the desired network. 3. Press to confirm a network and open the alphanumeric editor screen to enter your Password. 4.
Setting Up the MAX-630 Upload Setup Select Network The Select Network page allows you to search for a specific Wi-Fi network. Network Name opens the alphanumeric editor screen allowing you to enter the name of the desired Wi-Fi network.
Setting Up the MAX-630 Upload Setup Ethernet Setup The Ethernet Setup function allows you to configure the line and access modes, etc for an Ethernet connection, using the following parameters: Access Mode options are DHCP, Static, or PPPoE. WAN Link Speed is a choice between Auto (negotiated during the link establishment), 100 or 10 Mbit/s. WAN Connect Mode is Full- or Half-Duplex, when Link Speed is set to either 100 or 10 Mbit/s. VLAN Support enables the unit to tag/untag ethernet frames.
Setting Up the MAX-630 Upload Setup The following parameters are available only when Access Mode is Static. IP Address is the address for the unit that is actively connected to your network or the internet at the time of login. Gateway is the IP address of the default gateway. Subnet Mask is the network address used to identify if the IP address is within the same wide area network. DNS1 is the address of the primary domain name server to be used by the unit.
5 Setting Up DSL/IP Tests DSL Main Menu Page DSL Main presents the main menu page which allows you to navigate to each icon using the up/down left/right arrow keys on the keypad. Press to bring up the sub-menu of the selected icon: For Auto, Manual, or Ethernet, the test will start and the screen control will navigate to the Result Summary page. Read/Export Result opens a list of file names previously saved tests, to view or export results.
Setting Up DSL/IP Tests Test Configuration Test Configuration The MaxTester supports 3 types of test applications: Auto Test, Manual Test, and Ethernet Test. Configuration parameters for all 3 test applications are saved into a test configuration profile. A default profile is provided with a predefined set of parameters for all test applications. 32 Select Profile lists saved available profiles. The current active profile is shown in the upper information header.
Setting Up DSL/IP Tests Test Configuration Setup Profile Name This alphanumeric editor screen allows you to change parameter values and save changes to a new name. To use the editor screen: 1. Press the up/down left/right arrows to navigate the on-screen keyboard. 2. Press to confirm each selection. 3. Use the on-screen function buttons to create or edit the name.
Setting Up DSL/IP Tests Test Configuration Connection Setup The Connection Setup tab allows you to configure the line and access modes, etc of your test dependent on your unit’s Software Options and model Information. The A2XAA or V2XAA unit does Annex A and Bonding. Annex A is on pair 1 and bonding uses pair 1 and pair 2. The Test Interface setup options for A2XAA or V2XAA modules are the following: ADSL2+ - if VDSL2 option disabled.
Setting Up DSL/IP Tests Test Configuration ADSL2Multi (xA/P2) - support G.dmt and T1.413 only. VDSL Bonding - if VDSL2 and Bonding options are enabled. VDSL2-30a (P1) - if VDSL2 option is enabled. Annex M allows you to Enable/Disable this option when Test Interface is ADSL2+ (xA/P2) or VDSL2/ADSL2+ (xA/P2). Annex J allows you to Enable/Disable this option when Test Interface is ADSL2+ (xB/P1) or VDSL2/ADSL2+ (xB/P1).
Setting Up DSL/IP Tests Test Configuration VPI (ATM mode only) is the virtual path identifier (VPI) ranging from 0 through 255 for the downstream channel. VCI (ATM mode only) is the virtual circuit identifier (VCI) ranging from 32 through 65535 for the downstream channel. Encapsulation Type depends on the network configuration and sets the ATM to either LLC also known as LLC-SNAP (logical link control-sub network address protocol) or VC_MUX (virtual channel multiplex).
Setting Up DSL/IP Tests Test Configuration Static IP is the address of the current location assigned by the service provider. This entry is available only if Obtain IP is set to Static. WAN Login Timeout is a numeric setup entry. The following parameters are available only when Access Mode is IPoA or Static. IP Address is the address for the unit that is actively connected to your network or the internet at the time of login. Gateway is the IP address of the default gateway.
Setting Up DSL/IP Tests Test Configuration To configure the setup options: 1. Press the up/down arrows to select the desired parameter. 2. Press the left/right arrow keys to view and select the options. OR 3. Press on a value to open a list box of options or the alphanumeric editor screen and use the navigation keys to scroll through. 4. Press to confirm the value. 5. If you make any changes to the parameter values, press the on-screen function keys to save or cancel your input.
Setting Up DSL/IP Tests Test Configuration LAN Setup The LAN Setup tab is available only in Manual Test Setup and when the Access Mode set in Connection Setup is not Sync Only. LAN Setup allows you to configure the parameters required when working in Pass Through Mode, and the LAN (local area network) is connected to the external device which supports 10/100 Ethernet. This tab is not available in Auto Test Setup. Pass Through Mode - Enable or Disable.
Setting Up DSL/IP Tests Test Configuration 4. Press to confirm the value. 5. If you make any changes to the parameter values, press the on-screen function keys to save or cancel your input. Thresholds The Thresholds tab allows you to define DSL parameter criteria. For D/S (downstream) and U/S (upstream) data rates, there are OK and Min (minimum) bit rates defined to indicate unacceptable, marginal, and acceptable rates.
Setting Up DSL/IP Tests Test Configuration 4. Press to confirm the value. 5. If you make any changes to the parameter values, press the on-screen function keys to save or cancel your input. Select Tests The Select Tests page allows you to Enable/Disable the following optional sub-tests, within the 3 types of test applications. VoIP Test determines DSL and IP packet rates, and calculates jitter, packet loss, and packet delay. When enabled, all other sub-tests are automatically disabled.
Setting Up DSL/IP Tests Test Configuration To select sub-tests: 1. Press the up/down arrows to highlight the desired test. VoIP/IPTV Test must be disabled to view all other sub-tests. 2. Press the left/right arrow keys to toggle between Enable/Disable. OR 3. Press on any value to open the list box to toggle between Enable/Disable.
Setting Up DSL/IP Tests Test Setup Test Setup The Test Setup tab allows you to configure profile values for the optional sub-tests within the 3 types of test applications. You must highlight the sub-test on the Select Tests page in order to display the sub-test’s parameters on the Test Setup page. VoIP Test Setup The VoIP test function allows you to configure the unit for VoIP testing. During the analysis, the unit determines the DSL and IP packet rate, and calculates jitter, packet loss, and latency.
Setting Up DSL/IP Tests Test Setup Communication Channel is the parameter based on either UDP or TCP. Controller Setup button opens a new page that allows you to set the required VoIP parameters for the unit. Proxy Setup button opens a new page that allows you to set parameters for the Proxy. To configure test setup values: 1. Press the up/down arrow keys to select the desired parameter. 2. Press the left/right arrow keys to view and select the options. OR 3.
Setting Up DSL/IP Tests Test Setup To enter a user name: 1. Press to open the alphanumeric editor screen and use the navigation keys to scroll through. 2. Press to confirm the value. Proxy Setup Proxy is the registered /proxy sip server. The Proxy Setup Info page allows you to set the following required server’s VoIP parameters: Proxy User Name allows you to enter alphanumeric characters in this field using the editor screen to create a name.
Setting Up DSL/IP Tests Test Setup IPTV Test Setup IPTV test supports STB (set-top box) emulation mode over xDSL and Ethernet interfaces enabling the MaxTester to join and leave multicast IPTV streams. The following parameters can be configured from the Test Setup tab: Display Mode is either the Channel Name or # used for displaying channel information in the result pages. IGMP Version is a value of either 2 or 3 used to send IGMP join/leave messages.
Setting Up DSL/IP Tests Test Setup To configure test setup values: 1. Press the up/down arrow keys to select the desired parameter. 2. Press the left/right arrow keys to view and select the options. OR 3. Press on a value to open a list box of options or the alphanumeric editor screen and use the navigation keys to scroll through. 4. Press to confirm the value. 5. If you make any changes to the parameter values, press the on-screen function keys to save or cancel your input.
Setting Up DSL/IP Tests Test Setup On-screen function buttons: Add/Insert adds currently edited channel info into the alias table below the highlighted entry and moves the highlight to the newly added entry. If the page is full, the bottom entry moves to the next page. Selecting the highlight placement allows you add and group entries with similar parameters. Delete removes the highlighted entry in the alias table.
Setting Up DSL/IP Tests Test Setup Auto IPTV Test Setup The Auto IPTV Test Setup page in the IPTV test setup allows you to define 2 types of IPTV tests to run automatically: Join/leave Test - Enable to define a list of channels to sequentially join and leave. If disabled, no test is performed. Channel 1-10 allows you to define a list of up to 10 channels. IPTV Channel Analysis - Enable to add channels for analysis. If disabled, channel analysis in auto test is not performed.
Setting Up DSL/IP Tests Test Setup To configure test setup values: 1. Press the up/down arrow keys to select the desired parameter. 2. Press the left/right arrow keys to view and select the options. OR 3. Press on a value to open a list box of options or the alphanumeric editor screen and use the navigation keys to scroll through. 4. Press 50 to confirm the value.
Setting Up DSL/IP Tests Test Setup Ping Test Setup The Test Setup tab is available only if Access Mode is not Sync Only. Address Format is URL, IP Address, or Gateway. URL/IP Address lists either the URL or IP Address where the unit pings. Packet Size is a value from 32 through 1200 of the number of bytes sent in one packet. The default value is 32. Total Pings is the total number of Ping packets to send out from1 through 99. The default value is 3.
Setting Up DSL/IP Tests Test Setup FTP Test Setup The FTP test verifies the file transfer speed of the file download and upload. The FTP Test Setup tab allows you to configure the following parameters: Address Format is URL or IP Address. FTP Server Address lists either the URL or IP Address. Login Name/Password is your user ID and password. Download File Name is the filename requested for downloading, maximum 128 characters.
Setting Up DSL/IP Tests Test Setup Traceroute Test Setup The Traceroute Test Setup tab allows you the configure the following parameters: Address Format is URL or IP Address. Destination Address is the destination IP or URL address. Max Hops specifies the maximum number of hops (1 to 32) used in attempting to reach the destination address. Timeout is the time in seconds from 1 to 10, that the unit will wait for a response back from the destination device. To configure test setup values: 1.
Setting Up DSL/IP Tests Test Setup Web Browser Test Setup The Test Setup page for the web browser content is displayed when the Web Browser Test is highlighted on the previous Select Tests tab. Here you can edit the Bookmarks and Home URL. Bookmarks lists 9 entries. The default is http://. The Bookmarks list is shared by all 3 tests (Auto Test, Manual, and Ethernet tests). If the list is changed in one test, the changes are reflected in the other two.
Setting Up DSL/IP Tests Setup Setup The Setup function displays the following sub-menu: Modem Settings allows you to set the display and power parameters of the modem. Application Settings allows you to preset the unit with specific DSL measurement values. VoIP Phone Book includes pages to setup and save phone numbers for the VoIP test. Modem Settings Modem Settings provide the means to configure the unit power scheme.
Setting Up DSL/IP Tests Setup To access the modem settings: 1. From , select DSL/IP Tests, Setup, and then Modem Settings. 2. Use the up/down arrow keys to select the setting to change. 56 3. Press keys. to view the list of available choices or use the left/right arrow 4. Press to confirm.
Setting Up DSL/IP Tests Setup Application Settings Before executing the DSL/IP tests, the Application Settings function allows you to set general settings and identification fields. To access Application Settings: From the Home pane, select DSL/IP Tests, Setup, and then Application Settings. The following parameters are available to configure: General The General tab allows you to configure the unit with specific measurement values.
Setting Up DSL/IP Tests Setup Identification The Identification tab allows you to preset values to identify each single and auto test result file when saving them. The parameters are as follow: User Name/User ID allow you to enter up to 25 alphanumeric characters, in each field. Test From/To list the following values: DSLAM, NID, CPE, CROSSBOX, FRAME - up to 20 entries each, including user defined values. Test From/To List Setup buttons open separate list management pages.
Setting Up DSL/IP Tests Setup Test List Setup The Test From List Setup and Test To List Setup pages allow you to manage the entries of the list. However, there are 5 entries by default which cannot be edited or deleted. These are DSLAM, NID, CPE, CROSSBOX, and FRAME. When any of these are selected, the Delete and Accept buttons are disabled. A maximum of 20 different entries can be added. To manage the list: 1.
Setting Up DSL/IP Tests Setup File Name The File Name tab sets up the standard configuration for automatically naming a result file. You can only Enable/Disable the entries. All enabled entries are considered for file name generation. File Name Preview displays a preview of the file name. The actual values of the enabled entries are not shown. Date and Time value format depends on the format selected in System Settings. This entry cannot be disabled.
Setting Up DSL/IP Tests Setup Change Order Change Order page allows you to change the order of the entries in the file name. To change the order: 1. Press to get into the list. 2. Use the up/down arrow keys to select the desired entry. 3. Press to come out of the list. 4. Press the up or down arrow key to activate the Up/Down buttons. 5. Using the left/right arrow keys, select Up/Down and press the entry up/down the list. to move 6. Press to go back to the File Name tab.
Setting Up DSL/IP Tests Setup VoIP Phone Book The Phone Book menu presents a selection of functions which allow you to manage phone numbers relevant to performing VoIP tests. The functions are as follow: Phone Book Details displays an editable list of phone book entries. Load Phone Book allows you to import a phone book from either the internal memory of a USB. Save Phone Book allows you to save or export a phone book. Delete Phone Book allows you to delete an entry.
Setting Up DSL/IP Tests Setup Phone Book Details The Phone Book Details page allows you to view, add, and edit VoIP Phone Book entries. Selected Entry is the current SIP Address entry that you selected. Entry displays the entry number and cannot be edited. SIP Address has the form username@host, where username is the SIP user name (or number) and host is the SIP server IP address or domain name.Examples of SIP Address are: john@206.162.164.122 3145551212@domain.com john@206.162.164.
Setting Up DSL/IP Tests Setup Enter SIP Address The alphanumeric editor screen allows you to add and change parameter values, and save changes to the Phone Book. To use the editor screen: 1. Press the up/down left/right arrows to navigate the on-screen keyboard. 2. Press to confirm each selection. 3. Use the on-screen function buttons to create or edit the address. Load Phone Book The Load Phone Book page allows you to import a phone book.
Setting Up DSL/IP Tests Setup To load a phone book: 1. Select the Storage Location using the left/right arrow keys. OR 2. Press to display the list of options. 3. Using the up/down arrow keys, select a file name to load. 4. Press Load button and confirm. The unit will remove the existing phone book and replace it by the loaded one. Save Phone Book The Save Phone Book page allows you to save or export a phone book. Save File allows you to enter a file name of the current phone book to save.
Setting Up DSL/IP Tests Setup Delete Phone Book The Delete Phone Book page allows you to delete a phone book. The page lists phone book files stored at a particular location and displays the Loaded File name and date of the last phone book loaded. The Storage Location lists the location where the phone book file is stored: MT internal memory USB Entry displays the number of the phone book(s). File Name lists the phone book file name(s). Delete button deletes the selected phone book.
6 Running DSL/IP Tests and Viewing Results The MaxTester is designed to make DSL/IP turn-up easy. The unit will emulate an customer CPE modem to the point that it can handshake and connect with an DSLAM and report the upstream and downstream parameters. Simply connect to the line, turn on the MAX-630, and select a test to run. Results obtained include upstream and downstream throughput and noise margin.
Running DSL/IP Tests and Viewing Results DSL/IP Connection Summary Operation Mode is the xDSL mode of operation, bonded or non-bonded, as negotiated between the unit and the DSLAM. Downstream/Upstream SNR is a value ranging from 0 through 63.5 for the existing SNR (signal-to-noise ratio) margin.
Running DSL/IP Tests and Viewing Results Ethernet Connection Summary Ethernet Connection Summary When set up over Ethernet, the available test results are the following: WAN/LAN Port Line Status displays either Connected or Disconnected for the particular line connection under test. WAN/LAN Port Link Speed is Auto (negotiated during the link establishment), 100 or 10 Mbit/s. WAN/LAN Port Connect Mode is Full- or Half-Duplex, when Link Speed is either 100 or 10 Mbps.
Running DSL/IP Tests and Viewing Results WAN Status WAN Status The WAN Status tab allows you to view the status of the connection between the WAN port of the unit and the ISP (internet service provider). 70 WAN Access specifies the encapsulation method used by the network and consists of the following types: PPPoE is point-to-point protocol over Ethernet. PPPoA is point-to-point protocol over ATM.
Running DSL/IP Tests and Viewing Results LAN Status LAN Status The LAN Status tab allows you to view the information related to the LAN (local area network). LAN IP is the local network IP address of the unit. LAN Subnet Mask is the network address mask used to identify if the IP address is within the same local area network. The Total number of Received and Transmitted Bytes, Packets, and Errors counted on the unit's LAN interface are also displayed during the test.
Running DSL/IP Tests and Viewing Results VoIP Call VoIP Call The VoIP Call feature allows you to place and receive VoIP calls while displaying phone numbers, call status, and statistics. Enter Address displays the dialed number entered from the editor screen or selected from the Recent Dialed Numbers list or Phone Book. When Enter Address is selected, it opens the alphanumeric keypad to enter a SIP Address.
Running DSL/IP Tests and Viewing Results VoIP Call VoIP Statistics display histograms showing the current values of each of the following: Avg. MOS - average Mean Opinion Score, which provides a relative measurement of VoIP call quality. Avg. R-Factor - average R-Factor score, which is a VoIP transmission quality rating derived from multiple VoIP metrics, including latency, jitter, and loss. To select the parameter values: 1. Press the up/down arrow keys to highlight the desired parameter. 2.
Running DSL/IP Tests and Viewing Results VoIP Call Touch-Tone Keypad The Touch-Tone Keypad allows you to enter a DTMF number to dial a VoIP Call. The page contains alphanumeric keys to send a DTMF tone, and special-use alpha keys: A, B, C, D. For example, some systems require these keys for entering admin mode. To enter a phone number: Press any of the buttons on the key pad by using the navigation keys on the unit and pressing . The selected numbers are entered in the text box.
Running DSL/IP Tests and Viewing Results VoIP Call Select From Phone Book button allows you to select a number from the Phone Book. Function Keys: Dial/Hang Up button allows you to dial the selected or entered number, or disconnect the dialed call. Add To PhoneBook saves the entered number to the Phone Book. Mute/Unmute Speaker changes the speaker status. Volume adjusts the volume level. DTMF opens the DTMF keypad.
Running DSL/IP Tests and Viewing Results VoIP Call Recently Dialed The Recently Dialed page contains a list of previously dialed SIP entries which you can select to make your call. To select an entry: 1. Use the up/down arrow keys to select an entry. 2. Press to confirm your choice. The number is automatically entered in the Enter Address field of the VoIP Call page. Select From Phone Book The Select From Phone Book page contains a selection of entries from the Phone Book, to make a VoIP Call.
Running DSL/IP Tests and Viewing Results VoIP Call Threshold Settings The Threshold Settings page allows you to set the VoIP test threshold parameters. Avg. MOS is the average Mean Opinion Score, which provides a relative measurement of VoIP call quality. Avg. R-Factor or average R-Factor score is a VoIP transmission quality rating derived from multiple VoIP metrics, including latency, jitter, and loss. Avg. Latency is the maximum average threshold time delay (in ms) allowed to deliver the data.
Running DSL/IP Tests and Viewing Results VoIP Summary VoIP Summary The VoIP Summary tab allows you to view the pass/fail status and measurement details of the different parameters. If a measured value is out the thresholds configured in the VoIP Call setup, or if the WAN connection was not completed successfully, the VoIP Summary page will display a fail status. 78 MOS displays values for both the average and current Mean Opinion Score, which provides a relative measurement of VoIP call quality.
Running DSL/IP Tests and Viewing Results IPTV Summary IPTV Summary The IPTV Summary tab allows you to view the pass/fail status and test results of the IPTV stream live time analysis and statistic counters and actions (Join/Leave). Line Rate is the actual rate achieved by the physical interface media, in Mbps. IP Bit Rate is the IP data rate for the IPTV service, including all channels detected.
Running DSL/IP Tests and Viewing Results IPTV Summary Channel Analysis The Channel Analysis function provides a separate tab for every live stream channel. Each channel displays the following information: 80 Stream Rate Info Transport Rate (kbit/s) IP Packet Rate (kbit/s) Stream Content lists the information about the Video, Audio, and Program Association/Map Table(s) content for each MPEG video analyzed stream.
Running DSL/IP Tests and Viewing Results Join Leave Join Leave The Join Leave tab displays a list of IPTV channels from the alias table, their activity (measured Zap time), and pass/fail status. Upon successful WAN connection, the Join/Leave Channel lists are shown. To join/leave channels: 1. Press Join to send an IGMP report to join the specified multicast IP address. 2. Press Leave to inform the network to stop sending the specified multicast stream.
Running DSL/IP Tests and Viewing Results DSL Parameter Details DSL Parameter Details The DSL Param Details tab displays the Downstream and Upstream parameter results configured in the DSL/IP tests. When the Test Interface for Auto Test or Manual Test is set to ADSL2+ or VDSL2 bonding mode, there will be 2 pages of results, one for each DSL line-pair. To access the second-pair results, press the Pair 1/2 function key at the bottom-right of the screen.
Running DSL/IP Tests and Viewing Results DSL Parameter Details Parameter - Downstream/Upstream Actual Data Rate displays the values at which the unit and CO are connected, as negotiated during the training phase. The values should represent what the CO was set to, unless the DSL link is being subjected to high levels of noise/crosstalk. SNR is the signal-to-noise ratio margin measured on the line. Attenuation is line attenuation measured during the training phase.
Running DSL/IP Tests and Viewing Results DSL Parameter Details Interleave Delay defines the mapping (relative spacing) between subsequent input bytes at the interleave input and their placement in the bit stream at the interleave output. INP is the level of impulse noise protection. Interleave Depth defines the number of bits (or bytes) in each block of data.
Running DSL/IP Tests and Viewing Results DSL Statistics DSL Statistics The DSL Statistics tab allows you to view transfer mode statistics and DSL counters. When the Test Interface for Auto Test or Manual Test is set to ADSL2+ or VDSL2 bonding mode, there will be 2 pages of results, one for each DSL line-pair. To access the second-pair results, press the Pair 1/2 function key at the bottom-right of the screen.
Running DSL/IP Tests and Viewing Results DSL Statistics Vector State (only displayed for single VDSL2 connection) is Active/Not Active. When Active, the VCE (vector control entity) + DSLAM asks the CPE for noise samples. The VCE uses the noise samples to calculate the level of FEXT (far end crosstalk) and to calculate the solution to mitigate the effects of FEXT. KL0 displays the attenuation the system calculated during the determination of UPPBO requirements.
Running DSL/IP Tests and Viewing Results DSL Statistics Vector Err. Samples Sent is the total number of error samples the CPE has sent to the DSLAM during the test. A high number can indicate a network that is unstable (CPEs joining / leaving, causing the VCE to continuously recalculate the best solution). Vector Err. Samples Dis. is the total number of error samples discarded.
Running DSL/IP Tests and Viewing Results Band Information Band Information The Band Information tab allows you to view a list of individual upstream or downstream band parameter details. When the Test Interface for Auto or Manual Test is set to ADSL2+ or VDSL2 bonding mode, there will be 2 pages of results, one for each DSL line-pair. To access the second-pair results, press the Pair 1/2 function key at the bottom-right of the screen. 88 The page contains Upstream and Downstream parameters.
Running DSL/IP Tests and Viewing Results Loop Diagnostics Loop Diagnostics The Loop Diagnostics tab displays characteristics and potential problems on the line, in graphical format. There are 3 separate graphs for each pair: Downstream SNR per Bin presents the downstream signal-to-noise ratio per bin. Downstream ATTN per Bin shows the downstream attenuation from Hlog (Channel Response). Downstream QLN per Bin shows the downstream PSD noise from quiet line noise. Press to switch between graphs.
Running DSL/IP Tests and Viewing Results Data Tests Summary Data Tests Summary The Data Tests Summary tab displays the pass/fail status of the selected data tests enabled in the connection setup. A successful WAN connection must be established in order to view the detailed results. To view individual data test results: 1.Press the up/down navigation keys to select the desired test. 2.Press to display the test result details.
Running DSL/IP Tests and Viewing Results Data Tests Summary Packet Size is the number of bytes sent in one packet ranging from 32 through 1200 (default is 32 bytes). Total Pings is the total number of Ping requests to be sent. FTP Test The FTP Test tab displays the FTP download and upload results configured in the connection setup, and a pass/fail summary status of whether or not the file transfer protocol (FTP) was completed successfully or not.
Running DSL/IP Tests and Viewing Results Web Browser Web Browser The MaxTester web browser is intended as a tool to view web pages and confirm internet connections. It is not designed for extensive browsing or to view complex web pages. Some pages containing images or animated graphics may not display fully. EXFO suggests that you use the supplied bookmarks or similar simple web pages for testing. The web browser results screen is available only if the software option is enabled.
Running DSL/IP Tests and Viewing Results Web Browser To edit the web address: 1. Press to highlight the URL box. 2. Press to bring up the edit screen and modify the web address. The edited URL can be used to browse the web page temporarily but it will not be saved as the Home URL. To navigate the web browser page: 1. Use the keypad arrow keys to move the on-screen cursor. When the cursor reaches the edge of the viewing area, the web browser page scrolls up/down/left/right.
Running DSL/IP Tests and Viewing Results Bookmarks Bookmarks The Bookmarks page allows you to select from a list of URLs or save the current one. URL box shows the current URL in the web browser page. On-screen function keys: Add to Bookmarks copies the current URL to the Bookmarks list above the highlight. When the list reaches the maximum 9 URLs, the key is disabled. Set as URL copies the highlighted URL to the URL box.
7 Saving, Reading, and Exporting DSL/IP Test Results Saving Results You can save a snapshot of test results into a result file during or after performing a DSL/IP test, with the MaxTester. Each Auto Test, Manual, and Ethernet test includes an Upload/Save Result tab to do so.
Saving, Reading, and Exporting DSL/IP Test Results Saving Results Save Result Select Result File button displays a list of existing file names where you can save your results. Result File Storage Location gives you the option of storing results either in the MT internal memory or USB device. The default selection comes from Application Settings/General tab. Result File Name allows you to preview and edit the result file name.
Saving, Reading, and Exporting DSL/IP Test Results Saving Results Note: The Save Result tab found in the Read/Export Result application allows you to do all of the above except upload results. To set parameter values and save results: 1. Press the left/right and up/down arrow keys to highlight the desired parameter. 2. Press to display the list or select the value. 3. Press the up/down arrow key to highlight the desired value. OR 4.
Saving, Reading, and Exporting DSL/IP Test Results Saving Results Upload The Upload page allows you to upload the saved results to an FTP site or a USB memory stick. Select a File Name or All files previously saved. Files are uploaded via the existing in-band DSL or Ethernet connection made during the test. Upload Location is either FTP or USB. Select Files is either None which removes all check marks allowing you to select one or more files, or All.
Saving, Reading, and Exporting DSL/IP Test Results Saving Results To upload previously saved results: 1. Press the left/right arrow keys to highlight the desired Upload Location. OR 2. Press to display the list and select the value. 3. Press the down arrow key and select either None or All files. 4. If None, press the down arrow key to highlight the list box and press to open the list. 5. In the list, press the up/down arrows to select the desired files. 6. Press to come out of the list. 7.
Saving, Reading, and Exporting DSL/IP Test Results Read/Export Results Read/Export Results You can view any of your saved results with the MAX-630 by highlighting the Read/Export Result icon from the DSL Main pane and pressing . Read Results The Result page allows you to select a File Name and view the results of files previously saved. The page lists all saved result files by test date and time. The format of Test Date Time is per the selection in System Settings.
Saving, Reading, and Exporting DSL/IP Test Results Read/Export Results Export The Export page allows you to select a File Name or All files previously saved and export the results in a selected Report Format. Storage Location gives you the option of exporting your results to either the MT internal memory or USB device. Select Files is either None or All. None removes all check marks allowing you to select one or more files, or All. Report Format is HTML, MHTML, or XML.
Saving, Reading, and Exporting DSL/IP Test Results Read/Export Results 8. Press the left/right arrow keys to select the desired format OR 9. Press to display the list and select the value. 10. Press the down arrow key to press the Export button.
8 Maintenance General Maintenance The MaxTester has been designed to be a rugged and lightweight piece of test equipment. The MaxTester LCD display should only be cleaned using a soft, lint-free cloth and an anti-static cleaning solution. Ordinary detergents and other cleaning solutions may cloud or scratch the surface and should be avoided. To help ensure long, trouble-free operation: Keep the unit free of dust. Clean the unit casing and front panel with a cloth slightly dampened with water.
Maintenance Recalibrating the Unit Recalibrating the Unit EXFO manufacturing and service center calibrations are based on the ISO/IEC 17025 standard (General Requirements for the Competence of Testing and Calibration Laboratories). This standard states that calibration documents must not contain a calibration interval and that the user is responsible for determining the re-calibration date according to the actual use of the instrument. The validity of specifications depends on operating conditions.
Maintenance Recalibrating the Unit To help you with calibration follow-up, EXFO provides a special calibration label that complies with the ISO/IEC 17025 standard and indicates the unit calibration date and provides space to indicate the due date.
Maintenance Battery Battery The MAX-630 is equipped with a Lithium-ion battery. WARNING Recharge the battery using only the MaxTester and with the battery properly installed in the unit. Never open the battery back panel of the MaxTester without reading the Replacing the Battery section in this chapter. When fully charged, the battery should provide between 3 and 10 hours of power depending on different factors such as: type of tests performed, display backlight level, and connected accessories.
Maintenance Battery Battery Calibration In order to optimize the battery gas gauge accuracy, a battery calibration procedure is accessible in the System Settings menu under Calibration on page 20. Going through this procedure may be necessary when first using the MaxTester or after time depending on the number of charging cycles the battery has undergone. It will optimize the gas gauge accuracy and not affect the MaxTester's battery capacity.
Maintenance Recycling and Disposal (Applies to European Union Only) 3. Remove the new battery from its package. Keep the package for future use. Plug in the electrical connector ensuring the pins are correctly aligned. Place the new battery in the MaxTester. 4. Inspect the inside rib around the MaxTester battery compartment to make sure it is free from any debris. Remove any debris using a dry cloth. Replace the battery back panel.
9 Troubleshooting Solving Common Problems The table below presents common problems and their solution. Problem Possible Cause Impossible to turn on unit. You did not press long enough. Solution Press for a few seconds. Battery discharged. Charge battery by Battery is missing. Insert a battery and connecting the AC adapter/charger. replace battery back panel. Unit temperature is too Make sure that the unit is cold or too hot.
Troubleshooting Solving Common Problems Problem The unit is not responding. Possible Cause Solution Shut down the unit, as above. Turn the unit on again to reset it.
Troubleshooting LED Statuses LED Statuses The power and battery LEDs are used to indicate specific statuses of your unit. If you notice that one of the LEDs displays a particular status, please see the table below to determine what could be causing it.
Troubleshooting Contacting the Technical Support Group Contacting the Technical Support Group To obtain after-sales service or technical support for this product, contact EXFO at one of the following numbers. The Technical Support Group is available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m. (Eastern Time in North America). Technical Support Group 400 Godin Avenue Quebec (Quebec) G1M 2K2 CANADA 1 866 683-0155 (USA and Canada) Tel.: 1 418 683-5498 Fax: 1 418 683-9224 support@exfo.
Troubleshooting Transportation Transportation Maintain a temperature range within specifications when transporting the unit. Transportation damage can occur from improper handling. The following steps are recommended to minimize the possibility of damage: Pack the unit in its original packing material when shipping. Avoid high humidity or large temperature fluctuations. Keep the unit out of direct sunlight. Avoid unnecessary shocks and vibrations.
10 Warranty General Information EXFO Inc. (EXFO) warrants this equipment against defects in material and workmanship for a period of one year from the date of original shipment. EXFO also warrants that this equipment will meet applicable specifications under normal use.
Warranty Liability Liability EXFO shall not be liable for damages resulting from the use of the product, nor shall be responsible for any failure in the performance of other items to which the product is connected or the operation of any system of which the product may be a part. EXFO shall not be liable for damages resulting from improper usage or unauthorized modification of the product, its accompanying accessories and software.
Warranty Exclusions Exclusions EXFO reserves the right to make changes in the design or construction of any of its products at any time without incurring obligation to make any changes whatsoever on units purchased. Accessories, including but not limited to fuses, pilot lamps, batteries and universal interfaces (EUI) used with EXFO products are not covered by this warranty.
Warranty Service and Repairs Service and Repairs EXFO commits to providing product service and repair for five years following the date of purchase. To send any equipment for service or repair: 1. Call one of EXFO’s authorized service centers (see EXFO Service Centers Worldwide on page 119). Support personnel will determine if the equipment requires service, repair, or calibration. 2.
Warranty EXFO Service Centers Worldwide EXFO Service Centers Worldwide If your product requires servicing, contact your nearest authorized service center. EXFO Headquarters Service Center 400 Godin Avenue Quebec (Quebec) G1M 2K2 CANADA EXFO Europe Service Center Winchester House, School Lane Chandlers Ford, Hampshire S053 4DG ENGLAND EXFO Telecom Equipment (Shenzhen) Ltd. 3rd Floor, Building 10, Yu Sheng Industrial Park (Gu Shu Crossing), No.
A Technical Specifications IMPORTANT The following technical specifications can change without notice. The information presented in this section is provided as a reference only. To obtain this product’s most recent technical specifications, visit the EXFO Web site at www.exfo.com. DSL SPECIFICATIONS DSL chipset Broadcom Standards compliance ADSL1/2/2+ ITU-T G.992.5 (ADSL2+ including Annex A, B, J, M) ITU-T G.992.3 (ADSL2 including Annex A, B, J, L) ITU-T G.992.1 (G.DMT including Annex A, B) ITU-T G.
Technical Specifications MULTIPLAY TESTING SPECIFICATIONS Test interfaces VDSL2 ADSL1/2/2+ Ethernet 10/100 BT Encapsulation methods RFC 2684 supporting bridged Ethernet (IPoE) IPoA (RFC 1577) PPPoE (RFC 2516) PPPoA/LLC and PPPoA/VC-MUX (RFC 2364) Ethernet Terminate Ethernet/Ethernet Pass Through Operating modes DSL Terminate Modem Replacement (DSL to Ethernet) Pass Through Login format User name and password using PAP/CHAP Connectivity support LAN/WAN status DNS, gateway DHCP client/server, DHCP
Technical Specifications GENERAL SPECIFICATIONS Display TFT LCD with backlight 152 mm (6 in) diagonal 800 x 480 resolution, WVGA Test connections RJ11 for ADSL2+/VDSL2 RJ45 for Ethernet 10/100 WAN RJ45 for Ethernet 10/100 LAN Results storage 1.
Index Index A AC requirements ........................................... 9 ADSL2+................................................... 1, 15 after-sales service ...................................... 112 attenuation ............................... 40, 83, 86, 89 loop ....................................................... 88 signal..................................................... 88 auto test, web browser ............................... 98 B bonding ..........................
Index specifications, product .............................. 121 storage requirements ................................ 103 symbols, safety.............................................. 6 T technical specifications ............................. 121 technical support ...................................... 112 temperature for storage............................ 103 transportation requirements ............. 103, 113 U unit configuration ....................................... 15 unit shutting down ..........
NOTICE NOTICE 抩⛙ 抩⛙ CHINESE CHINESE REGULATION REGULATION ON ON RESTRICTION RESTRICTION OF OF HAZARDOUS HAZARDOUS SUBSTANCES SUBSTANCES ₼⦌␂ℝ☀⹂䓸德棟Ⓟ䤓屓⸩ ₼⦌␂ℝ☀⹂䓸德棟Ⓟ䤓屓⸩ NAMES NAMES AND AND CONTENTS CONTENTS OF OF THE THE TOXIC TOXIC OR OR HAZARDOUS HAZARDOUS SUBSTANCES SUBSTANCES OR OR ELEMENTS ELEMENTS CONTAINED CONTAINED IN IN THIS THIS EXFO EXFO PRODUCT PRODUCT ▔⚺⦷㦻 ▔⚺⦷㦻 EXFO EXFO ℶ❐₼䤓㦘㹡㦘⹂䓸德㒥⏒侯䤓⚜䱿✛⚺摞 ℶ❐₼䤓㦘㹡㦘⹂䓸德㒥⏒侯䤓⚜䱿✛⚺摞 Indicates Indicates that that this this toxic toxic or or hazardous hazardous substance s
MARKING REQUIREMENTS MARKING REQUIREMENTS 㪖㽷尐㻑 㪖㽷尐㻑 Product Product ℶ❐ ℶ❐ Environmental protection use period (years) Environmental protection use period (years) 䘾⬒≬㔳∎䞷㦮棟 ( ) 䘾⬒≬㔳∎䞷㦮棟 ( ) This Exfo product This Exfo product 㦻 EXFO ℶ❐ 㦻 EXFO ℶ❐ 10 10 Batterya Batterya 䟄㻯 a 䟄㻯 a a. If applicable. a. If applicable.
P/N: 1067067 www.EXFO.com · info@exfo.com CORPORATE HEADQUARTERS 400 Godin Avenue Quebec (Quebec) G1M 2K2 CANADA Tel.: 1 418 683-0211 · Fax: 1 418 683-2170 EXFO AMERICA 3400 Waterview Parkway Suite 100 Richardson, TX 75080 USA Tel.: 1 972-761-927 · Fax: 1 972-761-9067 EXFO EUROPE Winchester House, School Lane Chandlers Ford, Hampshire S053 4DG ENGLAND Tel.: +44 2380 246 800 · Fax: +44 2380 246 801 EXFO ASIA-PACIFIC 62 Ubi Road 1, #09-01/02 Oxley Bizhub 2 SINGAPORE 408734 Tel.
