User's Manual

www.excelsecu.com
⚫ By default, “Don’t ask again on this computer” is checked. After checking the box, the
next login will skip the two-step verification and log in directly with the user name and
password.
⚫ You can undo trusted devices in settings to restore the use of two-step verification. Click
“Revoke All” to clear the trusted device.
8. FAQ
8.1. How do I install the FIDO2 Fingerprint Key to my
computer?
Answer: You don't need to install it, it’s plug and play. It works with Windows,
macOS, Linux, Chrome OS.
8.2. I have two gmail accounts, how many FIDO2 Fingerprint
Keys do I need to protect two gmail account. Do I need 2
keys?
Answer: You can use one FIDO2 Fingerprint Key with multiple accounts, but that is not
recommended. Regardless of if you're protecting one gmail account, or two - you should
register multiple keys (if the service allows it). That way, if you lose your key, or it's damaged,
or it's stolen, you will still have a backup key ready to use.