User`s manual

Chapter 1 Installation
www.exatron.com 3/19/01
1-2
Standard Warranty
All E
XATRON
products are under warranty for one year from the date of purchase. E
XATRON
agrees to
repair any mechanical or electrical assembly, subassembly, or entire unit which fails during normal use
within its first year. The Customer agrees to follow the recommended maintenance procedure as defined
in the User's Manual.
E
XATRON
DOES NOT warrant test contactors. Handler test contactors are fragile and may be easily
ruined by operator abuse. E
XATRON
uses the finest materials available in our contactor designs.
All warranty work must be performed at the E
XATRON
factory or at an authorized Representative Service
location. As described on the following page, in-house service by our customers is encouraged.
E
XATRON
does not warrant the following:
1. Damage caused by improper packaging of equipment returned to E
XATRON
for repair.
2. Damage caused by the freight forwarder.
3. Damage caused by acts of God: flood, fire, earthquake, etc.
4. Damage caused by equipment connected to improper power line voltages.
5. Operator abuse.
6. Interface hardware not manufactured by E
XATRON
.
7. Test contactors.
8. Damage caused by equipment connected to improper air supply:contaminated with oil,water, dirt, etc.
AUTHORIZED CUSTOMER SERVICE CENTERS
EASTERN UNITED STATES
:J
OHN
T
IERNEY
B
OSTON
M
ICRO
65 C
ARDIGAN
R
OAD
T
EWKSBURY
, MA 01876
[phone] FAX: [phone]
EUROPE
/
U K
:R
OY
Q
UAIFE
, P
AUL
C
HANDLER
C
HARNTEC
E
LECTRONICS
U
NIT
9 P
AXTON
B
USINESS
C
ENTRE
W
HITTLE
R
OAD
C
HURCHFIELDS
I
NDUSTRIAL
E
STATE
S
ALISBURY
, W
ILTSHIRE
SP2 7YR
E
NGLAND
011-44-1722-333389
FAX: [phone]
JAPAN
:K
OJI
Y
AOITA
D
IRECTOR OF
S
ALES
G
ENERAL
B
USSAN
C
O
., L
TD
.
2-18-2, N
AKANO
2-C
HOME
N
AKANO
-K
U
, T
OKYO
164-0001
J
APAN
011-81-33-383-1711 FAX: [phone]