User's Manual

Exalt Installation and Management Guide
ExtendAir (TDD) Series Digital Microwave Radios
203591-010 127
2012-09-04
(iv) has been damaged by the equipment or system with which the Hardware Product is used; (v)
has sustained damage to the Hardware Products' interface or power connectors; (vi) is determined
to be stolen; or (vii) has been damaged by fire, power changes, other hazards, or acts of God
(including without limitation lightning); or (B) any Software included in any such Hardware
Product (see Software License below). The warranty applies only to Hardware Products that can
be identified by the Exalt trademark, trade name, serial number or logo affixed to them. Exalt does
not warrant any Hardware Product that is not manufactured by, for, or with permission from Exalt.
The Hardware Products covered by this warranty are not consumer products and are not intended
for personal, family, or household purposes, nor are they intended for high-risk activities as
described in Section 5 below.
4 Hardware Product RMA Procedures
A return material authorization (RMA) is required prior to returning Hardware Product to Exalt for
warranty or out-of-warranty repair/evaluation. As such, Purchaser must use the following
procedure:
a. Contact Exalt Customer Care, by phone at [phone] or USA Toll-Free at +1 877-
EXALT-01 (392-5801), or by e-mail at [e-mail], and request an RMA number.
Please be prepared to provide the serial number of the Hardware Product, the date of purchase,
and a description of the failure that is as complete as possible.
b. Pack the Hardware Product in its original container and packing or an equivalent.
c. Write the RMA number CLEARLY on the outside of the shipping box.
d. Cost of shipment to Exalt's authorized service center, taxes, duty, tariffs, risk of loss and
insurance charges to Exalt shall be borne by the Purchaser. During the Warranty Period, for
service of defects covered by this limited warranty, cost of return shipment and insurance
charges shall be borne by Exalt. For return shipment outside of the U.S., Purchaser shall be
responsible for duty, tariffs and any other re-importation costs. Exalt will select the carrier
and method/schedule of shipment. Purchaser may expedite return shipments, upon request, at
its own expense.
PRODUCTS RETURNED WITHOUT A DULY ISSUED RMA NUMBER WILL BE
RETURNED TO PURCHASER AT PURCHASER'S EXPENSE.
5 PRODUCT WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
a. THE ABOVE EXPRESS LIMITED WARRANTY FOR THE HARDWARE PRODUCT,
THE CONDITIONS AND OTHER TERMS SET FORTH IN THIS AGREEMENT ARE IN
LIEU OF ALL OTHER WARRANTIES, CONDITIONS AND OTHER TERMS WHETHER
EXPRESS, IMPLIED OR STATUTORY, REGARDING THE PRODUCT (HARDWARE
PRODUCT AND SOFTWARE) AND ANY SERVICES PROVIDED BY EXALT, AND
EXALT, ITS SUPPLIERS AND LICENSORS HEREBY EXPRESSLY DISCLAIM, TO
THE EXTENT ALLOWED BY APPLICABLE LAW, ANY AND ALL SUCH EXPRESS,
IMPLIED AND STATUTORY WARRANTIES, CONDITIONS AND OTHER TERMS,
INCLUDING WITHOUT LIMITATION ANY AND ALL IMPLIED WARRANTIES OF
FITNESS FOR A PARTICULAR PURPOSE, TITLE, INTERFERENCE WITH QUIET
ENJOYMENT, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS AND
MERCHANTABILITY. FURTHER, EXALT DOES NOT WARRANT RESULTS OF USE
OR THAT YOUR USE OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR
FREE. NO WARRANTIES ARE MADE BY EXALT'S SUPPLIERS OR LICENSORS.
EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTY FOR THE HARDWARE
PRODUCT, THE CONDITIONS AND OTHER TERMS STATED HEREIN, THE