User guide

EXACOM VCR-2020

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The EXACOM VCR-2020 Digital Voice Call Recorder System is a microprocessor

based digital voice storage and retrieval system. A shared logic architecture allows the

system to support up to twenty Operator Consoles (twenty telephone lines)

simultaneously. This advanced messaging capability is provided by a large, non-

volatile common voice storage medium.

Each Operator position of the VCR-2020 supports independent voice storage and replay

capabilities. In addition, any Operator position can be configured as a Supervisor

position --- providing that position with additional, advanced system management

features.

Additional features of the VCR-2020 include:

• Automatic time and date stamp messages

• Simultaneous record and playback

• Multiple message save

• Slow speed playback

• Automatic Number Identification (ANI) at each position

• Multi-line display and speaker at each position

• Real-time monitoring of any position from any position

• "Radio Mode" operation for uninterrupted recording/monitoring /playback

of radio traffic

1.0 About This Manual

This manual provides Operational and Supervisory personnel with an overview of the

VCR-2020 equipment, and specific information on all aspects of system operation.

This section, the Introduction, describes system physical features and functionality.

Section Two, Operator Functions, describe those system functions available to

Operational personnel. Section Three, Supervisory Functions, describes advanced

features available to Supervisory personnel.

1.2.0 Physical Description

The VCR-2020 is available in a Console Mount or a Desk Mount Version.

Functionally the two are exactly the same. The Console Mount version is also available

in a Dual Console Mount configuration which contains two CONSOLES in a single

rack mount chassis. A basic system consists of the System Processor and at least one

Operator Console (Figure 1a). When fully configured, the system will support up to

twenty (20) Operator Consoles (Figure 1b).