Energy guide

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Within the warranty time frame, we will replace the defective part/missing part and cover the
shipping cost of replacements.
NEWACME LLC warranty does not cover but not limited to damages caused by abuse, misuse,
commercial and abnormal usage, natural acts of nature, such as wind conditions, hurricanes, thunder,
rain, excessive heat and cold conditions or sun damage.
NEWACME LLC doesn't warranty against fading or discoloration of paint, pad, mat,net or any parts
of the trampoline, as we cannot control the type of environment or condition the trampoline is put under.
Third-party purchases are not covered.
NEWACME LLC is not responsible for any labor charges or damages that may occur during the
installation process.
During this time, we will cover the shipping cost of return for defective and damaged item, through
provide pre-paid return label for customer’s convenience.
Customer shall be responsible for any return shipping cost for the reason of ordered by mistake, no
longer needed, ect.
A 20% restocking fee will be applied if items returned due to being refused by the customer or deemed
undeliverable by freight carrier. The fees will be deducted directly from refund of your order.
Returns must be shipped within 30 days of delivery in "as new" condition in the original packaging.
Please disassemble the item before you return it, otherwise, there will be a huge cost as oversized.
Please do not purchase shipping label by yourself for damaged trampoline.
All of items come with a 30-day return/exchange policy.
Return Shipping Cost:
Restocking Fee: