MAGNUM 1X7 LTO AUTOLOADER PRODUCT MANUAL 1012581 Revision E
COPYRIGHT Copyright 2004 – 2006 by Exabyte Corporation. All rights reserved. This item and the information contained herein are the property of Exabyte Corporation.
PRODUCT WARRANTY CAUTION The Magnum 1x7 LTO Autoloader by Exabyte® Corporation is warranted to be free from defects in materials, parts, and workmanship and will conform to the current product specification upon delivery. For the specific details of your warranty, refer to your sales contract or contact the company from which the autoloader was purchased.
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Contents About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii 1 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Autoloader Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Autoloader Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 Installing the Autoloader . . . . . . . . . . . . . . . . . . . . . . . . . 7 Completing the Unpacking Process. . . . . . . . . . . . . . . . . .
5 Autoloader Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Inserting and Removing Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . Loading and Unloading Cartridges in the Tape Drive . . . . . . . . . . . . Cleaning the Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resetting the Autoloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Running System Demos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Storage Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Size and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Performance Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Power Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Environmental Specifications . . . . . . . .
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Figures 1 Product Overview Figure 1-1 Figure 1-2 Figure 1-3 2 Installing the Autoloader Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 3 Autoloader LCD and keypad . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Operator panel buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Autoloader menu organization . . . . . . . . . . . . . . . . . . . . . . . . .
5 Autoloader Operation Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 7 61 62 63 65 67 Maintenance Figure 7-1 Figure 7-2 Figure 7-3 Figure 7-4 Figure 7-5 Figure 7-6 Figure 7-7 Figure 7-9 Figure 7-10 Figure 7-11 9 Location of status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Location of cartridge access port . . . . . . . . . . . . . . . . . . . . . . . Bar code label placement and write-protect switch location . . . Inserting a cartridge into the autoloader . . . . . .
Tables 3 Configuring the Autoloader Table 3-1 Table 3-2 Table 3-3 Table 3-4 Table 3-5 5 Operator button descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . Autoloader main menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Autoloader configuration options . . . . . . . . . . . . . . . . . . . . . . . Emulation modes for the Magnum 1x7 LTO Autoloader . . . . . . Ethernet configuration options . . . . . . . . . . . . . . . . . . . . . . . . .
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ABOUT THIS MANUAL ABOUT THIS MANUAL This manual describes how to install, configure, operate, maintain, and troubleshoot the Magnum 1x7 LTO Autoloader by Exabyte Corporation. It also provides autoloader specifications. WHERE TO LOOK FOR INFORMATION Installation If you are performing first-time installation: Read Chapter 1 for an overview of the autoloader’s features and components.
ABOUT THIS MANUAL Supplemental Information Read Appendix A for physical, performance, power, environmental, and safety agency specifications. Read Appendix B for information about the WORM capability of the LTO-3 tape drive. Read Appendix C for definitions of autoloader error messages. RELATED PUBLICATIONS For additional information about the autoloader and tape drive, refer to the following publications.
ABOUT THIS MANUAL TapeAlert Specification, NCITS T10/02-142R0, Version 3.0, March 2002 IEC 60297 Rack Standards For general information, go to www.t10.org CONVENTIONS USED IN THIS MANUAL This manual uses the following conventions: Note: Notes provide additional information or suggestions about the topic or procedure being discussed. ! Important Read text marked by the “Important” icon for information that will help you complete a procedure or avoid extra steps.
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1 PRODUCT OVERVIEW Congratulations on selecting the Magnum 1x7 LTO Autoloader by Exabyte Corporation. Your new autoloader is equipped with either an LTO Ultrium 2 (LTO-2) or Ultrium 3 (LTO-3) tape drive and features Exabyte’s patented, award-winning ExaBiotics™. The autoloader provides unattended data storage, archiving, backup, and retrieval for small PC workgroups to multi-server networks. This chapter provides an overview of the autoloader’s features and components.
CHAPTER 1—PRODUCT OVERVIEW Bar code scanner. A bar code scanner allows the autoloader to maintain an inventory of its cartridges. Operator panel with LCD display. The operator panel allows you to monitor autoloader operations and select configuration options. Low-voltage differential (LVD) SCSI interface. The autoloader has an LVD SCSI interface. Ethernet port for connection to a 10/100BaseT Ethernet network.
AUTOLOADER COMPONENTS Operator Panel (LCD and Keypad) The operator panel includes a five-button keypad and a two-line, 32-character liquid crystal display (LCD).
CHAPTER 1—PRODUCT OVERVIEW SCSI Connectors The autoloader has two wide SCSI connectors for connecting the autoloader and tape drive to a single SCSI bus. The connectors can accommodate either of the following: SCSI connector—An Ultra 160 SCSI connector (minimum rating) Terminator—An Ultra 3 Active SCSI terminator (minimum rating) Tape Drive Cover Plate The tape drive cover plate allows access to the tape drive for easy replacement, if necessary.
AUTOLOADER COMPONENTS Bar Code Scanner The bar code scanner is located inside the cartridge carousel. The scanner enables the autoloader to read information from bar code labels on the cartridges into its cartridge inventory. An autoloader application can use the inventory information to locate and move specific cartridges. Cartridge Carousel The autoloader’s cartridge carousel holds up to seven data cartridges.
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2 INSTALLING THE AUTOLOADER This chapter describes how to install the autoloader.
CHAPTER 2—INSTALLING THE AUTOLOADER COMPLETING THE UNPACKING PROCESS ! Important After unpacking the autoloader, save all the original packing materials in case you need to ship or move the autoloader later. The robotic cartridge loader inside the autoloader is secured with a small metal shipping key to keep the loader from moving during shipping. Before operating the autoloader, you must remove this shipping key. To remove the shipping key: 1.
OBTAINING ACCESSORIES AND EQUIPMENT OBTAINING ACCESSORIES AND EQUIPMENT Make sure that you have all the accessories and equipment for autoloader installation and operation, as indicated in the following table. You can purchase most of these items from your supplier or Exabyte (see Contacting Exabyte on page iii).
CHAPTER 2—INSTALLING THE AUTOLOADER Accessories and Equipment (continued) Bar code labels Sample bar code labels for the cartridges are included with the autoloader. If you want to prepare your own labels, refer to the Exabyte Bar Code Label Specification for LTO Ultrium Cartridges on the product CD. Cartridges Use only data cartridges and cleaning cartridges designed specifically for LTO Ultrium tape drives. The LTO Ultrium tape drives support the following LTO Ultrium cartridges.
INSTALLING THE AUTOLOADER IN A R ACK For optimum performance, use an Ultra160 SCSI host bus adapter. Compatibility information is available from www.exabyte.com/compatibility. If your software has not yet been certified for the Magnum 1x7 LTO Autoloader, you can use one of the autoloader’s emulation modes (see page 31). You can install the software on the host computer before or after autoloader installation.
CHAPTER 2—INSTALLING THE AUTOLOADER To install the library in a rack, you must obtain these tools: #2 Phillips screwdriver Level Tape measure ASSEMBLING THE RAILS 1. Measure the depth of your rack—Using a tape measure, measure the inside distance from the front mounting holes of your rack to the back mounting holes. See Figure 2-5, distance (E). 2. Position the front and back sections of the left-side rail as shown in Figure 2-3, with the front rail section on top of the back rail section.
ATTACHING THE R AILS TO THE R ACK 4. Assemble the right-side rail in the same way. Right-side rails (viewed from the back) Front Front flange Front section Back section M5 screws (black) Back flange Figure 2-4 Assembling the right-side rail ATTACHING THE RAILS TO THE RACK 1. Left side rail assembly—Position the left-side rail assembly in the rack so that the front flange is behind the front screw holes in the rack.
CHAPTER 2—INSTALLING THE AUTOLOADER Insert an M5 screw (A) through a second screw hole (B) and engage the pem nut on the second screw hole in the rail flange (C). If necessary, use a washer. Finger-tighten the screw. 3. Adjust the length of the rail assembly as necessary to fit the depth of the rack (E). 4. Back of rack—Make sure the rail assembly is level, then use M5 screws (A) to attach the back flange (D) of the rail to the inside of the rack, using the same procedure as step 2.
CONNECTING THE AUTOLOADER TO SCSI 3. From the back of the rack, attach the autoloader to the rails by inserting an M3 screw into each of the small flanges (see Figure 2-7). Tighten the screws using a #1 Phillips screwdriver. Insert screw here Figure 2-7 Attaching the autoloader to the rails at the back of the rack CONNECTING THE AUTOLOADER TO SCSI This section provides guidelines for connecting the autoloader to a host system via SCSI.
CHAPTER 2—INSTALLING THE AUTOLOADER Do not connect single-ended SCSI devices. Although single-ended SCSI is compatible with the autoloader’s LVD SCSI interface, Exabyte does not support connecting single-ended devices to the SCSI bus attached to the autoloader. Do not connect the autoloader to a RAID controller. The autoloader will not operated if it is connected to a RAID controller. Do not exceed SCSI bus length restrictions.
CONNECTING THE AUTOLOADER TO SCSI 3. Connect a SCSI cable to the host computer and to one of the autoloader’s SCSI connectors. Figure 2-8 shows the location of the autoloader’s SCSI connectors. SCSI connectors Figure 2-8 SCSI connectors on the back of the autoloader ! Important Do not over-tighten the SCSI cable jack screws. 4. If the autoloader is the last device on the SCSI bus, install a terminator on the unused SCSI connector.
CHAPTER 2—INSTALLING THE AUTOLOADER Figure 2-9 shows how to connect the autoloader as the last device on a SCSI bus. SCSI cable SCSI terminator Figure 2-9 Connecting the autoloader as the last device on the SCSI bus 5. Power on all of the peripheral devices on the SCSI bus. 6. Power on the autoloader as described on page 19.
POWERING ON THE AUTOLOADER When you perform autoloader configuration, you will configure the autoloader’s Ethernet interface (see page 35). POWERING ON THE AUTOLOADER To power on the autoloader: 1. Make sure that the power switch on the back of the autoloader is off (press the 0). Power switch Power cord connection Figure 2-11 Location of the power switch and power connector 2. Connect the female end of the power cord to the power connector on the back of the autoloader.
CHAPTER 2—INSTALLING THE AUTOLOADER 6. Power on the host computer system. ! Important Do not power on the host computer system immediately after powering on the autoloader. After you press the autoloader’s power switch, there is a short delay before the tape drive is on-line. VERIFYING THE HARDWARE INSTALLATION After the autoloader powers on, the LCD displays the Home screen.
3 CONFIGURING THE AUTOLOADER After installing the autoloader hardware, you are ready to set configuration options. This chapter describes how to: Access configuration options Set configuration options Check the setup ACCESSING CONFIGURATION OPTIONS With the Magnum 1x7 LTO Autoloader you can use the operator panel or the autoloader’s web-based Remote Management utility to access configuration options. If you plan to use the Remote Management utility, refer to Chapter 4.
CHAPTER 3—CONFIGURING THE AUTOLOADER Viewing the Home Screen During normal operation, the Home screen appears on the LCD (see the example below). You can use this screen to monitor autoloader status.
A CCESSING CONFIGURATION OPTIONS When the edges of a button are lit, the button is a valid choice for the information currently displayed on the LCD. When the edges are dark, the button is not a valid choice and performs no action. Up a Level Select Previous Choice Next Choice Down a Level Figure 3-2 Operator panel buttons Table 3-1 describes the actions performed by the operator panel buttons.
CHAPTER 3—CONFIGURING THE AUTOLOADER OVERVIEW OF AUTOLOADER MENUS When the Home screen is displayed on the LCD, press access the autoloader’s main menus. , , , or to Press or to loop through the main menus, and press to enter one of the menus and see its sub-menus. Once you are within a menu, press or to loop through the choices in that menu. Table 3-2 provides an overview of the autoloader’s main menus. Figure 3-3 shows the organization of the menus.
A CCESSING CONFIGURATION OPTIONS Home Screen Status and Messages Select a Command View a Status Im port Cartridges View Event Log Total Events nn Export Cartridges View Drive Information Change a Configuration Change Library SCSI ID Change Drive SCSI ID Load Drive Unload Drive Update Inventory 1234567 – Clean Drive Change Emulation Drive FW Level Drive Serial # Drive SCSI ID View Library Inform ation Library F/W Level Library Serial # Library SCSI ID Total Loads Total Load Retries Total Moves To
CHAPTER 3—CONFIGURING THE AUTOLOADER SETTING CONFIGURATION OPTIONS This section provides step-by-step instructions for setting autoloader configuration options. The instructions assume that you are using the operator panel to set options. If you are using the SCSI autoloader’s Remote Management utility (described in Chapter 4), the selections are generally the same but you access menus and selections through web-style links and fields. Table 3-3 provides an overview of each configuration option.
SETTING CONFIGURATION OPTIONS Table 3-3 Autoloader configuration options (continued) Configuration option Description See... Operating Mode Loop Restart The operating mode (Random or Sequential) determines how cartridges are processed by the autoloader. Random mode–the autoloader processes cartridges according to commands issued from an application. Sequential Mode–the autoloader processes cartridges sequentially without direction from an application.
CHAPTER 3—CONFIGURING THE AUTOLOADER 4. Press or until the following screen appears: C h a n g e N o w 5. Press L a n g u a g e ? E n g l i s h to display the language selection screen: S e l e c t N o w L a n g u a g e E n g l i s h 6. Press or to scroll through the available languages until the one you want appears, then press to select the new language. A confirmation message appears: S e t L a n g u a g e x x x x x x x t o N o w ? 7.
SETTING CONFIGURATION OPTIONS 5. Press to display the contrast selection screen: S e l e c t N o w : C o n t r a s t n n 6. Press or to scroll through the available values until the one you want appears. The contrast changes as you press the button. 7. Press to select the new value. A confirmation message appears: S e t c o n t n n n o w ? r a s t t o 8. Press to enact the change (or if you don’t want to make the change). 9. Press (as needed) to return to the Home screen.
CHAPTER 3—CONFIGURING THE AUTOLOADER 4. Press or until the following screen appears: C h a n g e I D ? 5. Press L i b r a r y N o w = n to display the autoloader (library) SCSI ID selection screen: S e l e c t N e w S C S I L i b . I D I D = n 6. Press or to scroll through the available values until the one you want appears. The default SCSI ID for the autoloader is 0. 7. Press to select the new value. A confirmation message appears: S e t t o L i b r a r y n n I D n o w ? 8.
SETTING CONFIGURATION OPTIONS 5. Press to display the tape drive SCSI ID selection screen: S e l e c t N e w D r S C S I i v e I D I D n 6. Press or to scroll through the available values until the one you want appears. The default SCSI ID for the tape drive is 1. 7. Press to select the new value. A confirmation message appears: S e t t o D r n i v e I D n o w ? 8. Press to enact the change (or if you don’t want to make the change). The tape drive resets and the new ID takes effect.
CHAPTER 3—CONFIGURING THE AUTOLOADER 2. Press or until the Configuration menu appears: C h a n g e C o n f a i g u r a t 3. Press to see the menu selections. 4. Press or 5. Press i o n until the following screen appears: C h a n g e E m u l a t N o w N a t i n i o n i v e to display the emulation mode selection screen: S e l e c t E m u l a t i o n x x x x x x 6. Press or appears. 7. Press to scroll through the available modes until the one you want to select the new value.
SETTING CONFIGURATION OPTIONS ! Important If you plan to use automatic cleaning, cleaning cartridge must be installed in cartridge cell 7 of the autoloader (see page 62). If your autoloader software has a cleaning option, be sure to turn that option OFF. Note: You do not have to use the autoloader’s Autoclean option to clean the tape drive. You can choose from several other cleaning methods, including using your software’s cleaning function and using commands available through the operator panel.
CHAPTER 3—CONFIGURING THE AUTOLOADER 7. Press to select the new value. A confirmation message appears: S e t C e l F i x e d l t o C l e a n O N N o w ? 8. Press to enact the change (or if you don’t want to make the change). 9. Press (as needed) to return to the Home screen.
SETTING CONFIGURATION OPTIONS 9. Press (as needed) to return to the Home screen. SETTING ETHERNET CONFIGURATION OPTIONS Table 3-5 Ethernet configuration options OCTOBER 2006 Remote Management Utility The Remote Management utility allows you to connect to the autoloader’s Ethernet interface to remotely monitor operations, upgrade firmware, and create diagnostic listings.
CHAPTER 3—CONFIGURING THE AUTOLOADER Table 3-5 Ethernet configuration options (continued) SNMP If you are using a network-based monitor/management application other than the autoloader’s Remote Management utility, you may need to identify the autoloader’s Simple Network Management Protocol (SNMP) settings to the application.
SETTING CONFIGURATION OPTIONS 5. Press to display the DHCP selection screen: S e l e c t D H C P 6. Press or D H C P i s O N to switch between ON and OFF. Select OFF if you want to specify an IP address. Select ON (the default) if you want the IP address to be server-assigned. 7. Press . If you selected OFF, skip to step 8. If you selected ON, a confirmation message appears: S e t D H C P t o O N N o w ? a. Press to enact the change (or change). if you don’t want to make the b.
CHAPTER 3—CONFIGURING THE AUTOLOADER d. When you have entered the desired Subnet mask, press address selection screen appears: S e t G a t e w a y A d r . The gateway . 0 0 0 . 0 0 0 . 0 0 0 . 0 0 0 e. Use or to move through the segments of the address (as indicated by the underscore). Use and to increase or decrease the value of an address segment. Press and hold and to move rapidly through the available values. f.
SETTING CONFIGURATION OPTIONS Loop option. The Loop option determines what the autoloader does after it has finished processing the last cartridge in the sequence. The autoloader can either loop back to the first cartridge in the sequence and start processing the cartridges again (Loop option ON) or stop and wait for operator intervention (Loop option OFF). Operator intervention typically means removing cartridges for storage and inserting new cartridges.
CHAPTER 3—CONFIGURING THE AUTOLOADER 8. If you selected Sequential Mode, the Restart option selection screen appears: R e s t a r t a t A d d r e s s : a. Press or F i r s t N O to switch between NO and YES. b. Press to select the new value. The Loop option selection screen appears: L o o p S e t W h e n D o n e L o o p i n g O F F c. Press or to switch between OFF and ON. d. Press to select the new value. A confirmation message appears: S e t O p . M o d e S E Q U E N T I A L e.
SETTING CONFIGURATION OPTIONS Setting Up an Operator Panel Password To set up a password for the operator panel: 1. At the Home screen, press 2. Press or , , , or until the Configuration menu appears: C h a n g e C o n f a i g u r a t 3. Press to see the menu selections. 4. Press or i o n until the following screen appears: C h a n g e E n t 5. Press to access the main menus.
CHAPTER 3—CONFIGURING THE AUTOLOADER 10. Press until the Home screen appears. Press again or wait two minutes without pressing any buttons for the password to take effect. Note: If you want to continue using menus after you have set a password, do not press the additional time after reaching the Home screen. The password will not take effect until you have pressed an additional time at the Home screen or you have pressed no buttons for two minutes.
SETTING CONFIGURATION OPTIONS 2. Enter the password you set previously and press 3. Press or until the Configuration menu appears: C h a n g e C o n f a i g u r a t 4. Press to see the menu selections. 5. Press or i o n until the following screen appears: C h a n g e E n t 6. Press . P a s s w o r d r y ? N o w O N to display the password activation screen: S e l e c t P a s s w o r d P r o t e c t i o n O N 7. Press or to display OFF. 8. Press .
CHAPTER 3—CONFIGURING THE AUTOLOADER Whichever method you use to enable security (operator panel password or application), you must also use it to disable security. That is, if you enable a password at the operator panel, you must disable it at the operator panel. If you enable security through your application, you must disable it through the application. ! Important If you enable security through your application, use of the cartridge access port is not prevented.
CHECKING THE SETUP CHECKING THE SETUP After configuring the autoloader, check the setup by performing the exercises suggested below. While these exercises are not required, it is a good idea to verify that your software and hardware are properly communicating before you begin operation. Import several cartridges into the autoloader, and load and unload cartridges into the tape drive. See page 62 for instructions. You may also want to run a system demo. See page 75 for instructions.
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4 USING THE REMOTE MANAGEMENT UTILITY The autoloader’s Remote Management utility allows you to set configuration options, view autoloader information, and monitor operation across an Ethernet network. You can access the Remote Management utility using a standard web browser. This chapter explains how to access the Remote Management utility and describes the configuration options and information available through the utility.
CHAPTER 4—USING THE R EMOTE MANAGEMENT UTILITY Figure 4-1 Remote Management utility Status page Note: You can click on these links from any page for quick access to the following: 48 PRODUCT MANUAL Click this Link... for quick access to this location... Home, Configure, Statistics, and Diagnostics Autoloader and tape drive options and information Exabyte Logo Exabyte’s web site at www.exabyte.
VIEWING INFORMATION ON THE HOME (STATUS) PAGE VIEWING INFORMATION ON THE HOME (STATUS) PAGE The Status page is the “home page” for the utility. The Status page provides information in four sections: Library Information Library Status Tape Drive Status Inventory At the bottom of the Status page is an Update button that refreshes the information on the page. An option for automatically refreshing the page is also available.
CHAPTER 4—USING THE R EMOTE MANAGEMENT UTILITY LIBRARY STATUS The Library Status section includes the following information: Field Indicates... LCD the current message displayed on the autoloader’s LCD Motion the type of motion currently being performed by the cartridge loader Robot Control Mode the current operating mode for the autoloader (Random or Sequential) See page 38 for information about operating modes.
VIEWING INFORMATION ON THE HOME (STATUS) PAGE TAPE DRIVE STATUS The Tape Drive Status section includes the following information: Field Indicates... Index the element index of the tape drive (82). (Element indexes identify locations within the autoloader that can accept a cartridge.) Status whether the tape drive is active (tape motion is occurring) or inactive (idle) INVENTORY The Inventory section provides information from the autoloader’s cartridge inventory.
CHAPTER 4—USING THE R EMOTE MANAGEMENT UTILITY 52 PRODUCT MANUAL Field Description POVAR Provides information about individual elements. P (present) – Indicates whether the element is present (1) or not (0). O (occupied) – Indicates whether the element contains a cartridge (1) or not (0). V (valid) – Indicates whether the occupied information for the element is considered valid (1) or questionable (0).
SETTING CONFIGURATION OPTIONS SETTING CONFIGURATION OPTIONS Click on Configure at the top of the page to view the Configuration page. Figure 4-2 shows an example of the Configuration page. From the Configuration page, you can change settings in the following sections: Change Library Configuration Change Ethernet Configuration Change Web Access Password If desired, you can password-protect the Configuration page to prevent unauthorized users from making changes (see page 58).
CHAPTER 4—USING THE R EMOTE MANAGEMENT UTILITY Figure 4-2 Remote Management utility Configuration page 54 PRODUCT MANUAL 1012581
SETTING CONFIGURATION OPTIONS CHANGE LIBRARY CONFIGURATION In the Change Library Configuration section, you can change the following settings: Field Description Library SCSI ID You can change the SCSI IDs for the autoloader or tape and Drive 1 drive if they conflict with other devices on the SCSI bus. See SCSI ID page 29 for more information about SCSI IDs. New Control Mode The default robot control mode for the autoloader is Random.
CHAPTER 4—USING THE R EMOTE MANAGEMENT UTILITY Field Description Emulation Mode If your autoloader software has not yet been certified for the Magnum 1x7 LTO Autoloader, you can set the autoloader to emulate the VXA AutoPak 1x10 autoloader, EZ17 autoloader, or EXB-210 library. Because most backup applications are certified for these libraries, changing the emulation mode may allow these applications to support the autoloader. See page 31 for more information about emulation modes.
SETTING CONFIGURATION OPTIONS OCTOBER 2006 Field Description SNMP Read Password, SNMP Write Password, SNMP Broadcast Password, SNMP Trap Address, SNMP Trap Port If you need to identify the autoloader’s SNMP settings to an application, you can view the settings and change them, if desired. The default values are: SNMP Read Password: public SNMP Write Password: private SNMP Broadcast Password: private-traps SNMP Trap Address: 0.0.0.0 SNMP Trap Port: 162 Note: The passwords are case-sensitive.
CHAPTER 4—USING THE R EMOTE MANAGEMENT UTILITY CHANGE WEB ACCESS PASSWORD If desired, you can set up a password to prevent unauthorized users from using the Remote Management utility to change the autoloader’s configuration settings from the Configuration page. To set up a password, use the following fields: Field Description Current Web Access Password If a password has already been set and you want to change it, enter the current password. New Web Access Password Enter a new password for the page.
RUNNING DIAGNOSTICS The Statistics page provides the following information: Field Indicates the total number of... Move Count moves that have taken place in the autoloader. A move is when the cartridge loader removes a cartridge from its cell and places it in the tape drive or removes a cartridge from the tape drive and places it in its cell. Pick Retry Count times the cartridge loader has retried removing a cartridge from a cell or from the tape drive.
CHAPTER 4—USING THE R EMOTE MANAGEMENT UTILITY NOTES 60 PRODUCT MANUAL 1012581
5 AUTOLOADER OPERATION After you have configured your autoloader, you can add cartridges and put it into operation. If you operate the autoloader in: Random mode (the default)—your autoloader application controls which cartridges are moved to and from the tape drive Sequential mode (see page 38)—the autoloader automatically processes the cartridges in sequential order In both cases, your backup application controls backup and restore jobs in the tape drive.
CHAPTER 5—AUTOLOADER OPERATION During normal operation, you do not need to intervene in autoloader activities.
INSERTING AND REMOVING CARTRIDGES PREPARING CARTRIDGES Be sure to use the appropriate cartridges for the tape drive. Table 5-1 shows the cartridge and write/read compatibility for the LTO Ultrium tape drive in the autoloader.
CHAPTER 5—AUTOLOADER OPERATION INSERTING CARTRIDGES INTO THE AUTOLOADER To insert cartridges: 1. At the Home screen, press , , , or to access the main menus. If necessary, enter the operator panel password (see page 42). 2. Press or until the Command menu appears: S e l e c t a C o m m a n d 3. Press to see the menu selections, then press screen appears: 4.
INSERTING AND REMOVING CARTRIDGES Caution Insert cartridges label-side first, as shown in Figure 5-4. Do not insert cartridges with the label and write-protect switch toward you. The arrow on the cartridge must face toward the outside. Arrow Figure 5-4 Inserting a cartridge into the autoloader b. Slide the cartridge fully through the access port until it snaps into place in the cartridge cell. c. Press any key. The door closes.
CHAPTER 5—AUTOLOADER OPERATION REMOVING CARTRIDGES FROM THE AUTOLOADER To remove cartridges: 1. At the Home screen, press , , , or to access the main menus. If necessary, enter the operator panel password (see page 42). 2. Press or until the Command menu appears: S e l e c t a C o m m a n d 3. Press to see the menu selections. 4. Press or 5.
INSERTING AND REMOVING CARTRIDGES After the door closes, and the autoloader checks the cell to verify that the cartridge has been removed. The autoloader also scans the affected cell to update its cartridge inventory. The cell selection screen appears again with the next available cell number: E x p o r t F C e l r o m C a r l t r # i d g e n You can continue removing cartridges in the same manner until you have removed as many cartridges as necessary. 8.
CHAPTER 5—AUTOLOADER OPERATION To remove cartridges from the autoloader without power: 1. Carefully insert a #0 Phillips screwdriver into the access hole on the front of the autoloader (see Figure 5-5). Make sure that the screwdriver engages the head of the gear shaft. 2. Turn the gear shaft counter-clockwise to open the cartridge access port door. 3. When the door is fully open, remove cartridges by hand from the autoloader.
LOADING AND UNLOADING CARTRIDGES IN THE TAPE DRIVE 5. Press to display the cell selection screen: L o a d D r F C e l r o m i v e l # n 6. Press or to scroll through the occupied cell locations until the one you want appears. 7. Press to start the load operation (or to cancel the operation). When the specified cartridge cell is in position at the tape drive, the cartridge is loaded into the drive.
CHAPTER 5—AUTOLOADER OPERATION Note: Normally, the empty cell closest to the tape drive is the same cell in which the cartridge was originally stored. If desired, you can unload a cartridge to different empty cell, if one is available. 6. Press to start the unload operation (or to cancel the operation). When the tape drive ejects the cartridge, the autoloader places the cartridge in the specified cell.
CLEANING THE TAPE DRIVE You can clean the tape drive in several ways: Use the autoloader’s Autoclean function See page 32 for information about setting up automatic tape drive cleaning. Use your software’s cleaning option Set the cleaning option in your software application (if available) so that the software monitors drive cleaning requirements and automatically cleans the tape drive using a cleaning cartridge stored in the autoloader.
CHAPTER 5—AUTOLOADER OPERATION 2. Press or until the Command menu appears: S e l e c t a C o m m a n d 3. Press to see the menu selections, then press screen appears: C 4. Press l e a n D r or until the following i v e ? . A confirmation message appears: S t a r D r t i v e C l e a n i n g N o w ? If the cleaning cell is empty, you are prompted to insert a cleaning cartridge. Follow the on-screen instructions to insert a cleaning cartridge. Note: 5.
CLEANING THE TAPE DRIVE CLEANING THE TAPE DRIVE BY INSERTING A CLEANING CARTRIDGE Use this method if you don’t want to store a cleaning cartridge in the autoloader. Note: If you are using all 7 cells in the autoloader for data cartridges, you will need to remove a data cartridge to make room for the cleaning cartridge. Before cleaning the tape drive by inserting a cleaning cartridge though the cartridge access port, make sure that you have turned the Autoclean option OFF (see page 34).
CHAPTER 5—AUTOLOADER OPERATION RESETTING THE AUTOLOADER If the autoloader or tape drive has encountered an error and is not operating as expected after you have tried the recommended corrective actions, you may need to perform a reset. From the operator panel, you can reset the autoloader without resetting the tape drive. You can reset both the autoloader and the tape drive by powering the autoloader off and back on. Note: You may also be able to perform resets from your autoloader software.
RUNNING SYSTEM DEMOS 3. Press to see the menu selections, then press screen appears: R e s e t 4. Press until the following L i b r a r y ? . A confirmation message appears: R e s e t L 5. Press or t h e I B R A R Y to begin the reset (or N o w ? to cancel the reset). The autoloader resets and performs a cartridge inventory. When the reset is complete, the Home screen appears.
CHAPTER 5—AUTOLOADER OPERATION 3. Press to see the menu selections, then press screen appears: R u n 4. Press S y s t e m or until the following D e m o ? . The following screen appears: S e t L o a d O F F N o w ? O p t i o n 5. Press or to switch between OFF and ON. If you want cartridges loaded into the tape drive during the demo, select ON. If not, select OFF. 6. Press . A confirmation message appears: S t a r t D e m o N o w ? 7. Press to start the demo (or to cancel the demo).
PERFORMING DIAGNOSTIC TESTS PERFORMING DIAGNOSTIC TESTS To check basic autoloader functions, you can run a set of diagnostic tests from the operator panel. These tests check the autoloader’s internal memory, voltages, and SCSI functions. If you report a problem to Exabyte Technical Support, you may be asked to run these tests and provide the results. To run the autoloader’s diagnostic tests: 1. At the Home screen, press , , , or to access the main menus.
CHAPTER 5—AUTOLOADER OPERATION STORING CARTRIDGES Whenever you remove cartridges from your autoloader, be sure to store them properly to maximize archival life and ensure data integrity. Follow these guidelines for proper cartridge storage: Store cartridges in a suitable environment. Follow the specifications for storage temperature and other environmental requirements, as described on the cartridge packaging. Do not allow the temperature and humidity in the storage environment to fluctuate.
6 VIEWING AUTOLOADER INFORMATION The autoloader maintains an internal database containing extensive information about its configuration and operations. This information is available through the operator panel. During day-to-day operation, you typically do not need to access this information. However, if you need to contact Exabyte Technical Support about your autoloader, you may be asked to check and report back on various settings and event results.
CHAPTER 6—VIEWING AUTOLOADER INFORMATION 3. Press to see the menu selections, then press screen appears: 4. Press V i e w I n f o r m a t or until the following L i b r a r y i o n ? . The firmware screen appears: L i b r a r y F W l e v e l n n n n n n n n n n n n a. Press . The serial number screen appears: L i b r a r y S e r i a l # : n n n n n n n n n n n n b. Press . The SCSI ID screen appears: L i b r a r y S C S I c. Press I D : c u r r e n t n .
VIEWING BASIC AUTOLOADER INFORMATION e. Press . The total moves screen appears: T o t a l M o v e s : n n n n n n n n n n This screen indicates the total number of moves that have taken place in the autoloader. A move is when the cartridge loader removes a cartridge from its cell and places it in the tape drive or removes a cartridge from the tape drive and places it in its cell. f. Press . The total move retries screen appears: T o t .
CHAPTER 6—VIEWING AUTOLOADER INFORMATION Press appears: to view the Gateway address. A screen similar to the following G a t e w a y a d d r . i s : 0 0 0 . 0 0 0 . 0 0 0 . 0 0 0 h. Press . The Restore Default screen appears. R e s t o r e D e f a u l t n n n n n n n n n n n n i. Press . The operating mode screen appears.
VIEWING AUTOLOADER SENSOR READINGS 2. Press or until the Status menu appears: V i e w a S t a t u s 3. Press to see the menu selections, then press screen appears: 4. Press V i e w I n f o r m a t or until the following S e n s o r s i o n ? . The door open sensor screen appears: D o o r O p e n i f s O f s e n s o r . This screen indicates the current reading of the Door Open sensor for the cartridge access port door: On—door completely open Off—door not completely open a.
CHAPTER 6—VIEWING AUTOLOADER INFORMATION c. Press . The cell sensor screen appears: C e l l S e n s o r i o f f s . This screen indicates the current reading of the Cell sensor: On—the cartridge in front of the door is incorrectly positioned Off—the cartridge is correctly positioned d. Press . The library temperature screen appears: L i b r a r y i s T e m p . n o r m a l .
VIEWING BASIC TAPE DRIVE INFORMATION f. Press . The power supply fan status screen appears: P o w e r i s s u p p l y f a n r u n n i n g . This screen indicates the current status of the autoloader’s power supply fan: Running—the power supply fan is operating normally Has stopped—the power supply fan is not operating Contact Exabyte Technical Support (see page iii) if your autoloader experiences problems. 5. Press (as needed) to return to the Home screen.
CHAPTER 6—VIEWING AUTOLOADER INFORMATION b. Press . The SCSI ID screen appears: D r i v e S C S I 5. Press c u r r e n t I D : n (as needed) to return to the Home screen. VIEWING THE CARTRIDGE INVENTORY AND BAR CODE INFORMATION The autoloader maintains a cartridge inventory to keep track of where cartridges are located. In performing an inventory, the autoloader checks for cartridges in the cells and scans each cartridge’s bar code label.
VIEWING THE CARTRIDGE INVENTORY AND BAR CODE INFORMATION The character at the right indicates whether the tape drive contains a cartridge. If this appears... The tape drive... D contains a cartridge A dash (–) is empty In the example above, all of the cells except cell 1 contain cartridges. The cartridge from cell 1 is loaded in the tape drive. 4. Press . The bar code information screen appears: C e l l # n B a r c o d e n n n n n n n n This screen shows the contents of the bar code label. 5.
CHAPTER 6—VIEWING AUTOLOADER INFORMATION 3. Press to see the menu selections, then press similar to the following appears: U p d a t e or until a screen I n v e n t o r y 1 2 3 4 5 6 7 – 4. Press . The autoloader scans each of the cartridge cells and updates the cartridge inventory. When the operation is finished, the new inventory appears on the screen: N e w I n v e n t o r y : 1 2 3 4 5 6 7 5. Press – (as needed) to return to the Home screen.
VIEWING CELL STATISTICS 6. Press . The total puts screen appears: C e l l # n P u t s n n n n n n n n This screen indicates the total number of times a cartridge has been placed (put) into this cell. a. Press . The put retries screen appears: # n P u t R e t r i e s n n n n n n This screen indicates the total number of times the autoloader had to retry a put operation at this cell. b. Press .
CHAPTER 6—VIEWING AUTOLOADER INFORMATION VIEWING THE EVENT LOG The event log lists any events that prevent an autoloader operation from completing (up to 10 events). If you contact Exabyte Technical Support, you may be asked to check this history buffer to help troubleshoot a problem. To view the event log: 1. At the Home screen, press , , , or to access the main menus. If necessary, enter the operator panel password (see page 42). 2.
7 MAINTENANCE This chapter describes basic autoloader maintenance tasks that you can perform on-site without the aid of a service technician. These tasks include: Replacing the tape drive Cleaning the autoloader Upgrading autoloader firmware and creating diagnostic listings via FTP Upgrading autoloader firmware and creating diagnostic listings using Exabyte LibTool Upgrading tape drive firmware and creating diagnostic listings using Exabyte LTOTool.
CHAPTER 7—MAINTENANCE PREPARING FOR REPLACEMENT Note: If your autoloader is installed in a rack, it is not necessary to remove the autoloader from the rack to replace the tape drive. It is also not necessary to disconnect the SCSI cable, terminator, or Ethernet cable from the back of the autoloader as long as they do not interfere with your access to the tape drive. To prepare for replacement: 1. Obtain these tools: a #1 Phillips screwdriver, a #2 Phillips screwdriver, and a small flat-blade screwdriver.
REPLACING THE TAPE DRIVE REMOVING THE TAPE DRIVE To remove the tape drive from the autoloader: 1. Remove the tape drive cover plate—Locate the tape drive cover plate at the back of the autoloader (see Figure 7-1). Screws Tape drive cover plate Screws Figure 7-1 Location of tape drive cover plate a. Using a #1 Phillips screwdriver, remove the four screws securing the cover plate (see Figure 7-1). b. Remove the cover plate and set it and screws aside.
CHAPTER 7—MAINTENANCE b. Route the remaining cables toward the sides of the opening, away from the sides of the tape drive. Serial cable Power cable SCSI cable Figure 7-3 Disconnecting the cables from the tape drive 3. Remove the tape drive—Pull the tabs on the tape drive brackets and slide the tape drive straight out of the autoloader. Tabs Figure 7-4 Removing the tape drive 4. Remove the brackets—Follow these instructions to remove the brackets.
REPLACING THE TAPE DRIVE Full height tape drive: Note the orientation of the brackets, then using a #1 Phillips screwdriver, remove the two screws from each of the brackets attached to the tape drive (see Figure 7-5). Save the brackets and screws to attach to the new tape drive. Brackets Figure 7-5 Removing the brackets from the tape drive INSTALLING THE NEW TAPE DRIVE ! Important The replacement tape drive must be preconfigured for use in the autoloader.
CHAPTER 7—MAINTENANCE b. Carefully pull the faceplate straight off the tape drive chassis. You may need to press the unload button to disengage it from the front of the tape drive (see Figure 7-7). Unload button Figure 7-7 Removing the faceplate from the tape drive chassis 2. Attach the brackets—Place the tape drive right side up on the work surface (the product labels on the tape drive are on the top). ! Important The screws are not interchangeable.
REPLACING THE TAPE DRIVE Half height tape drive: Place the brackets you removed from the original half height tape drive on the new half height tape drive. Attach the “thick” bracket on the right side of the tape drive–as viewed from the back of the tape drive. Left bracket (thin) Right bracket (thick) Figure 7-8 Attaching the brackets to a half height tape drive Note: Make sure that the edges of the brackets are parallel to the edges of the tape drive (not at an angle).
CHAPTER 7—MAINTENANCE 3. Install the tape drive—With the tape drive right side up, slide it into the autoloader as far as it will go without force. ! Important You must replace the installed tape drive with the same configuration tape drive. You cannot replace a full height tape drive with a half height tape drive, or vice versa. Half height tape drive—Install in opening. Do NOT remove air block plate.
CLEANING THE AUTOLOADER 5. Complete the installation—With the wide edge of the tape drive cover plate toward the bottom, slide the cover plate over the opening in the autoloader’s back panel (see Figure 7-1). Make sure that the cables aren’t pinched by the cover plate. Insert and tighten the four screws. RESUMING OPERATION To resume operation: 1. If you disconnected the SCSI cable, terminator, or Ethernet cable from the autoloader, reconnect them. 2.
CHAPTER 7—MAINTENANCE FTP—AUTOLOADER FIRMWARE UPGRADE AND DIAGNOSTICS Occasionally, Exabyte makes revisions to the autoloader’s internal code (firmware). The autoloader’s Remote Management utility contains additional firmware for the Ethernet module, which is also revised periodically. This section describes how to connect the autoloader to a host computer and use an FTP utility to upgrade autoloader firmware and create diagnostic listings.
FTP—AUTOLOADER FIRMWARE UPGRADE AND DIAGNOSTICS Note: The user name and password are case-sensitive. If desired, you can change the user name and password from their defaults through the autoloader’s Remote Management utility (see Chapter 4). UPGRADING AUTOLOADER FIRMWARE VIA FTP To upgrade the autoloader’s firmware via FTP: 1. Obtain new firmware for the autoloader. You can download new firmware from www.exabyte.com/downloads. The firmware file for the autoloader uses the extension .bin.
CHAPTER 7—MAINTENANCE CREATING A DIAGNOSTIC LISTING VIA FTP To create a diagnostic listing via FTP: 1. Connect to the autoloader’s FTP interface by following the instructions on page 100. 2. Make sure that the FTP file transfer type is set to binary. 3. Use the FTP command for your utility to get the diagnostic listing. For example, issue a ”get libdump.bin” command. 4. If necessary, specify a destination location (path and filename) for the diagnostic listing.
8 TROUBLESHOOTING This chapter provides basic troubleshooting information and provides suggestions for solving problems that may occur when you are installing and operating the autoloader. The Support section of the Exabyte web site, www.exabyte.com/troubleshoot, also provides helpful troubleshooting tips. AUTOLOADER TROUBLESHOOTING AUTOLOADER INSTALLATION If the autoloader and backup software are not communicating after installation, check the following: OCTOBER 2006 ✔ Power.
CHAPTER 8—TROUBLESHOOTING LVD SCSI devices. Because the autoloader is an LVD (low-voltage differential) device, all other devices on the SCSI bus should also be LVD. These devices include the controller cards, terminators, and any other devices on the bus. Do not mix LVD and HVD devices on the same bus. ✔ Note: Although Ultra-2 and Ultra-3 LVD SCSI are compatible with single-ended SCSI, Exabyte does not support the use of an LVD autoloader on a single-ended SCSI bus. ✔ SCSI cable lengths.
AUTOLOADER TROUBLESHOOTING ✔ Control mode. Make sure that the control mode is set correctly. Use Random mode (the default) with an application that controls the autoloader. Only use Sequential mode if you plan to operate without autoloader software. In Sequential mode, the autoloader automatically processes cartridges in sequential order without direction from an application. See page 38 for more information about Sequential operation. ✔ Hardware operation.
CHAPTER 8—TROUBLESHOOTING ✔ Hardware operation. You can verify that the autoloader hardware is operating using the following methods: Use the autoloader’s Diagnostics menu (under Demo Mode) to move cartridges from random cells in and out of the tape drive. See page 75 for instructions. Use the autoloader’s Command menu to import or export cartridges, and to move specific cartridges into and out of the tape drive. See page 64 for instructions.
TAPE DRIVE TROUBLESHOOTING If you are unable to resolve the problem, use LibTool to obtain a diagnostic log from the autoloader immediately after the error is reported (see page 102). Alternatively, if your autoloader is equipped with the optional Ethernet port, you can use FTP to obtain a diagnostic log from the autoloader (see page 100). Exabyte Technical Support can examine the log to determine the nature of the reported error. ✔ Firmware level.
CHAPTER 8—TROUBLESHOOTING If you install either an LTO-2 or LTO-3 tape drive in the autoloader, you must connect the correct terminator to avoid the above issues. The terminator must be a high-quality active LVD terminator that complies with the SCSI-3 specification. An appropriate terminator will be stamped with Ultra 3 or LVD 160, as well as “Active Negation.
BACKUP SOFTWARE R EPORTS AN ERROR The cartridge needs to be replaced. Try using a different cartridge for the backup, making sure that the tape is not written in an unsupported format. Mark any cartridge that fails. If you notice that the same cartridge results in multiple failures, replace the cartridge. The backup software has attempted to append data to a cartridge that previously failed.
CHAPTER 8—TROUBLESHOOTING BEFORE CONTACTING TECHNICAL SUPPORT Before contacting Exabyte Technical Support, complete the following steps to gather all of the required information. Having this information available before you call Technical Support will allow your representative to help you as efficiently as possible. When you have all of the required information, see “Contacting Exabyte” on page iii to contact Technical Support.
BEFORE CONTACTING TECHNICAL SUPPORT What are the SCSI IDs of all devices attached to the same bus (both internal and external devices)? Is the SCSI bus terminated at the physical end of the bus? What is the total SCSI cable length for all devices (both internal and external devices) on the SCSI bus? See page 16 for information about determining the total SCSI bus length. Check all SCSI cable connectors for bent pins and confirm that all connectors are firmly seated.
CHAPTER 8—TROUBLESHOOTING Tape drive test results. Use LTOTool and run a Write/Read test of the tape drive and then capture the diagnostic log from the tape drive and save it to a file. If the LTOTool Write/Read test reports an error, clean the tape drive and run the test again on a new tape. Have the diagnostic log file ready to send to Technical Support. Refer to the readme file or on-line help available with the LTOTool for detailed instructions. Diagnostic log taken after an error.
9 SHIPPING THE AUTOLOADER This chapter describes the process of returning the autoloader for service. If you need to return the autoloader for service, first contact your service provider. If your service provider instructs you to return the autoloader directly to Exabyte, contact Exabyte Technical Support (see page iii) to obtain a Return Materials Authorization (RMA) number and the shipping address. When you have the RMA number, follow these instructions.
CHAPTER 9—SHIPPING THE AUTOLOADER REMOVING THE AUTOLOADER FROM THE RACK If the autoloader is installed in a rack, remove it as described below. ! Important Do not ship the rack-mounting hardware if you are returning the autoloader for service. 1. From the back of the rack, use a #1 Phillips screwdriver to remove the two screws that secure the autoloader to the rails (see Figure 9-1). Save the screws.
REPLACING THE SHIPPING KEY REPLACING THE SHIPPING KEY Before packing the autoloader, slide the small metal shipping key into the slot in the top of the autoloader. This locks the cartridge loader in place and prevents it from moving during shipping (see Figure 9-3). Secure the shipping key with tape. Insert shipping key here Figure 9-3 Placing the shipping key PACKING THE AUTOLOADER Use the original packing materials (shipping box, foam cushions, foam spacers, and antistatic bag) to pack the autoloader.
CHAPTER 9—SHIPPING THE AUTOLOADER 2. Put the foam cushions on the sides of the autoloader, as shown in Figure 9-5 and Figure 9-6. Figure 9-5 Installing the first foam packing piece Figure 9-6 Foam packing pieces on both sides of autoloader 3. If you are shipping the accessory kit with the autoloader, set the accessory kit box into the center of the shipping carton, as shown in Figure 9-7.
PACKING THE AUTOLOADER Figure 9-7 Accessory kit in shipping box 4. Set the autoloader into the shipping box so that it straddles the accessory box, as shown in Figure 9-8. Place the foam spacers on each end of the autoloader, as shown.
CHAPTER 9—SHIPPING THE AUTOLOADER 5. Place the foam pads over the foam cushions, as shown in Figure 9-9. Figure 9-9 Autoloader in shipping box with top foam pads 6. If you are shipping the rail kit with the autoloader, set the rail kit box into the center of the shipping carton on top of the foam pads, as shown in Figure 9-7. ! Important Do not ship the rail kit if you are returning the autoloader for service.
A SPECIFICATIONS This appendix provides the following information about the autoloader: Storage capacity Size and weight Performance specifications Power specifications Environmental specifications Safety and regulatory agency compliance STORAGE CAPACITY The maximum storage capacity of the autoloader depends on the type and number of cartridges installed, as shown in Table A-1.
APPENDIX A—SPECIFICATIONS PERFORMANCE SPECIFICATIONS This section describes the performance specifications for the autoloader. DATA TRANSFER RATE The data transfer rate for the autoloader depends on the model of tape drive installed, as shown in Table A-3. Table A-3 LTO Ultrium tape drive transfer rate and capacity Tape Drive Maximum Data Transfer Rate LTO Ultrium 2 26.6 MB per second (native), 187.
PERFORMANCE SPECIFICATIONS The autoloader’s power-on sequence time is approximately: 60 seconds when the autoloader contains seven cartridges with bar code labels. 160 seconds when the autoloader contains seven cartridges without bar code labels. CARTRIDGE INVENTORY TIMES An application can issue a command to the autoloader to check all cells for cartridges and scan bar code labels. After checking the cells, the autoloader updates its cartridge inventory.
APPENDIX A—SPECIFICATIONS POWER SPECIFICATIONS This sections describes the following power specifications for the autoloader: AC input voltages and power consumption Power cord specifications AC INPUT VOLTAGES AND POWER CONSUMPTION The autoloader includes an internal power supply that is capable of accepting 100 to 240 VAC at 50 or 60 Hz. The autoloader has automatic AC input voltage selection.
ENVIRONMENTAL SPECIFICATIONS ENVIRONMENTAL SPECIFICATIONS This section describes the following environmental specifications for the autoloader: General environmental specifications Particulate contamination limits Acoustic noise limits Shock and vibration limits GENERAL ENVIRONMENTAL SPECIFICATIONS Table A-4 lists general environmental specifications for the autoloader.
APPENDIX A—SPECIFICATIONS ACOUSTIC NOISE LIMITS The overall, averaged A-weighted sound pressure level (in decibels) for the autoloader does not exceed the upper limits specified in Table A-5. Table A-5 Acoustic noise limits Operating Mode LpAa The autoloader is powered on and idle. 50 dBA The carousel or cartridge loader is moving and the tape drive is operating in streaming mode. 60 dBAb a LpA is the average A-weighted sound pressure level over the following frequency range: 5 Hz to 12.5 KHz.
SHIPPING SPECIFICATIONS SHIPPING SPECIFICATIONS The autoloader’s shipping carton passes the tests described in International Safe Transit Association (ISTA) Procedure 2A. Table A-7 lists the weight and dimensions of the autoloader packed for shipping. Packaging includes rackmounting kit, power cord, quick start guide, product manual, and product CD. Table A-7 Shipping weight and dimensions Caution Shipping Weight Dimensions (Length x Width x Depth) 30.0 kg (66 lb) 88.9 x 57.2 x 22.9 cm (35.0 x 22.
APPENDIX A—SPECIFICATIONS UNITED STATES: FCC DECLARATION OF CONFORMITY We declare under our sole responsibility that: Product Name: Magnum 1x7 LTO Autoloader To which this declaration relates, is in conformity with the following standard(s) or other normative documents: ANSI C63.4-1992 Methods of Measurement Federal Communications Commission 47 CFR Part 15, Subpart B 15.107 (b) Class A Conducted Limits 15.109 (b) Class A Radiated Emission Limits This device complies with Part 15 of the FCC Rules.
SAFETY AND REGULATORY AGENCY COMPLIANCE JAPAN Translation: This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
APPENDIX A—SPECIFICATIONS NOTES 128 PRODUCT MANUAL 1012581
B WRITE ONCE, READ MANY (WORM) CAPABILITY OVERVIEW Certain records retention and data security applications require a Write Once, Read Many (WORM) method for storing data on tape. To meet this data storage requirement, a new WORM feature is now available on the Magnum 1x7 LTO Autoloader when you have an LTO-3 tape drive installed. Note:Only the LTO-3 tape drive has WORM capability. It is not available on the LTO-2 or LTO-1 tape drives.
APPENDIX B—WRITE ONCE, READ MANY (WORM) CAPABILITY Table B-1 lists WORM media specifications. Table B-1 WORM tape cartridge specifications a Tape Cartridge Case Color Native Data Capacity Ultrium 3 WORM Two toned colored cartridgea 400 GB (800 GB at 2:1 compression) The two-toned coloring allows you to easily distinguish WORM cartridges from Write/Read cartridges.
TAPE ALERT FLAGS REQUIREMENTS The WORM feature requires the following: LTO-3 generation of tape drive—the WORM feature is not available on earlier generations of LTO tape drives (LTO-2 or LTO-1) WORM-capable drive firmware release 54xx or higher Special WORM tape cartridges You can use LTOTool to determine the firmware level currently in the tape drive. Refer to the readme file provided with the program for installation instructions.
APPENDIX B—WRITE ONCE, READ MANY (WORM) CAPABILITY ERROR CODES Tape drive errors associated with the new WORM capability result in either a Medium Error (Sense Key 3h) or a Data Protect error (Sense Key 7h). The tape drive returns this error information in response to a SCSI REQUEST SENSE command. Refer to the tape drive SCSI reference for additional information about the error codes returned by the REQUEST SENSE command. Table B-3 shows the new ASC/ASCQ error codes for Sense Key 3h (Medium Error).
C ERROR MESSAGES This appendix defines error messages that may appear on the autoloader’s operator panel and provides corrective actions. Caution Most autoloader components can be replaced only by Exabyte-approved service providers. If you cannot find an obvious cause for the problem, contact your service provider. Do not attempt to replace any components other than the tape drive. If you do, you will void your warranty.
APPENDIX C—ERROR MESSAGES Table C-1 Autoloader error messages Error Message Description Bootblock An error occurred during a firmware 1. Verify that you loaded the correct code. Do not load firmware from one model upload to the autoloader. of autoloader or autoloader into another. 2. Reset the autoloader (see page 74) and reload the firmware. 3. If the error persists, contact Exabyte Technical Support (see page iii) or your service provider. Cartridg.
TAPE ALERT FLAGS Table C-1 Autoloader error messages (continued) Error Message Description Corrective Action Drive CMD Error The tape drive received an invalid command. 1. If possible, use the operator panel to unloaded any cartridge that is in the tape drive (see page 69). 2. Power the autoloader off and back on to reset the tape drive. 3. If the error persists, contact Exabyte Technical Support (see page iii) or your service provider. Drive Load Fail 1.
APPENDIX C—ERROR MESSAGES Table C-1 Autoloader error messages (continued) Error Message Description In Enet Mode The autoloader is executing a Wait until the autoloader has finished its command issued from the Remote current operation, then retry the operation. Management utility (see Chapter 4) when a command is issued from the operator panel. In Security Mode Choice Rejected Autoloader security has been set from the application. Disable autoloader security from the application.
TAPE ALERT FLAGS Table C-1 Autoloader error messages (continued) Error Message Description Corrective Action Servo Timeout The autoloader carousel has experienced a problem. 1. Reset the autoloader and retry the operation.See page 74 for reset instructions. 2. If the error persists, contact Exabyte Technical Support (see page iii) or your service provider. System Error The autoloader has experienced a fatal error. 1. Reset the autoloader and retry the operation.See page 74 for reset instructions. 2.
APPENDIX C—ERROR MESSAGES NOTES 138 PRODUCT MANUAL 1012581
INDEX # 210 Emulation mode bus 31 A accessories 9 to 10 acoustic noise limits 124 advanced troubleshooting 112 agency compliance 125 to 127 agency declarations Australia and New Zealand 127 Canadian Verification 126 European Community 126 FCC notice 126 GS mark 125 RoHS 127 Underwriters Laboratory 125 VCCI Class A 127 WEEE 127 altitude limits 123 application See software Autoclean option 34 autoloader configuration See configuration automatic drive cleaning 32 to 35 B back panel components 3 to 4 bar cod
INDEX cleaning cartridge activating cleaning cartridge cell 32 enabling Autoclean option 32 to 35 inserting when cleaning is required 71 to 73 requirements 63 storing in autoloader 62, 70 to 72 using 70 to 73 code load See firmware code version autoloader 49, 79 tape drive 49, 85 compatible tape cartridges 63 components back panel 3 to 4 front panel 2 to 3 internal 4 to 5 configuration accessing options 21 to 25 automatic drive cleaning 32 to 35 changing from operator panel 26 to 44 changing through Remote
INDEX Exabyte LibTool 102, 112 Exabyte LTOTool 102, 112 Exabyte, contacting iii EZ17 Autoloader emulation mode 31 F fan 4 features 1 to 2 firmware upgrading for autoloader via FTP 100 to 101 upgrading for autoloader via SCSI 102 viewing autoloader code level 79 viewing tape drive code level 85 WORM requirements 131 front panel components 2 to 3 FTP connecting to interface 100 diagnostic logs 112 setting user name and password 57 using to created diagnostic listings 102 using to upgrade firmware 100 to 10
INDEX Medium Error (SK 3h), WORM media menu overview 24 to 25 132 N Native emulation mode noise limits 124 31 power cord connecting 19 specifications 122 power switch 4 powering on the autoloader 19 preparing cartridges 63 product warranty caution iii O R operating environment specifications 123 operation cleaning the tape drive 70 to 73 inserting cartridges 62 to 65 loading cartridge in tape drive 68 powering on autoloader 19 preparing cartridges 63 Random mode 38 removing cartridges (power off) 67
INDEX SCSI IDs changing 29 to 31 default for autoloader 30 default for tape drive 31 SCSI terminator installing 16 to 18 requirements 9 security accessing password protected menus 42 disabling operator panel password 42 setting operator panel password 40 to 42 setting Remote Management utility password 58 setting through application 43 sensors, viewing readings 82 to 85 Sequential mode 38 to 40 serial number autoloader 49, 79 tape drive 49, 85 service, returning the autoloader iii, 113 to 118 shipping key,
INDEX W warranty product warranty caution iii weight autoloader 119 shipping 125 wide SCSI 4, 9, 15 worldwide cartridge identifier (WWCID) 129 Write Once, Read Many (WORM) capability firmware requirements 131 overview 129, 133 Write Once, Read Many (WORM) media characteristics 129 data security 130 errors 130 specifications 130 144 PRODUCT MANUAL 1012581
PRODUCT LIMITED WARRANTY Exabyte Corporation (“Exabyte”) warrants to the original End User (“Purchaser”) that this computer product purchased from Exabyte or an authorized Exabyte dealer (“Product”) is free from manufacturing defects in material and workmanship for the applicable warranty period set forth below and as stated in the Product Specification, from the date of shipment to Exabyte's authorized dealer.
WARRANTY NOTES 146 PRODUCT MANUAL 1012581
