Operating instructions

A-18
SCSI REFERENCE 1012975
CHAPTER A—ERROR CODES
A.3 ERROR RECOVERY PROCEDURES
The following table describes the error recovery procedures (ERPs)
recommended for each Fault Symptom Code listed in the previous section.
Caution
Some recovery procedures advise you to reset the tape drive. Before performing a
reset, make sure there is no SCSI activity on the SCSI bus to which the drive is
connected. Resetting a device on an active bus may disrupt communications.
Table A-4 Recommended error recovery procedures
ERP Recommended error recovery procedure
1 Press any key on the operator panel to close the door.
2 Set the autoloader to Random mode. (Refer to the Magnum 1x7 LTO Autoloader Product Manual
for information about the autoloader control modes.)
3 Reissue the failed command or command sequence.
4 Correct the errors in the CDB bytes, parameter data, or Logical Unit Selection.
5 Issue a PREVENT/ALLOW MEDIUM REMOVAL command to allow medium removal.
6 Remove the cartridge from the destination or redirect the cartridge loader to another location.
7 Install a cartridge in the source location or redirect the cartridge loader to another location.
8 Make sure the autoloader and tape drive are not being used by any host, then perform one of
the following actions to reset the autoloader:
 Reset the autoloader or tape drive from the operator panel (see Section 3.2 on page 3-2).
 Power the autoloader off and back on again.
 Send a SCSI bus reset (“hard” reset).
If the error persists, contact your service provider.
9 Clean the tape drive and repeat the operation.
10 No action is necessary.
11 User should determine what recovery procedure to follow.
12 The autoloader requires maintenance. Contact your service provider.
13 The tape drive requires maintenance. Contact your service provider.
14 Repeat the operation with a different data cartridge.
15 Reload firmware.
16 Replace the bar code label. Refer to the Magnum 1x7 LTO Autoloader Product Manual for
information about placing the labels on the cartridges.For specifications for the bar code labels
that can be used with the autoloader, refer to the Exabyte Bar Code Specification for LTO Ultrium
Cartridges.
17 Check the SCSI cables and terminator. Replace if damaged.