Operating instructions

A-2
SCSI REFERENCE 1012975
CHAPTER A—ERROR CODES
Ta b l e A - 1 lists autoloader error messages in alphabetical order. If the suggested
corrective action does not correct the error, contact Exabyte Technical Support
(see page iii) or your service provider.
Table A-1 Autoloader error messages
Error Message Description Corrective Action
Autoloader is Busy The autoloader is executing a
command issued from the application
when a command is issued from the
operator panel.
Wait until the autoloader has finished its
current operation, then retry the
requested operation.
Bootblock An error occurred during a firmware
upload to the autoloader.
1. Verify that you loaded the correct
code. Do not load firmware from
one model of autoloader or
autoloader into another.
2. Reset the autoloader and reload the
firmware. See Section 3.2 on
page 3-2 for reset instructions.
3. If the error persists, contact your
service provider.
Cartridg.Invalid An attempt was made to load an
incompatible cartridge into the tape
drive or a spent cleaning cartridge and
the cartridge was ejected.
 Remove the cartridge from the
autoloader and replace it with one that
is compatible with the tape drive.
 If you were attempting to import a
cleaning cartridge, insert a cartridge
with cleaning cycles remaining on it.
Command Failed
Check Ship Lock
The cartridge loader could not move
because it may be locked in place by
the shipping key.
Make sure that the shipping key that was
in the slot in the top cover of the
autoloader has been removed.
Command Failed
Drive is Full
A command was issued from the
operator panel to load a cartridge into
the tape drive when the drive already
contained a cartridge.
Wait until the current cartridge is
unloaded by the application, or use the
operator panel to unload it from the tape
drive. Refer to the Magnum 1x7 LTO
Autoloader Product Manual for
instructions.
Command Rejected
Carousel Full
A command was issued from the
operator panel to insert a cartridge
into the autoloader when all of the
cartridge cells were already full.
Export a cartridge from the autoloader to
make room for a new cartridge. Refer to
the Magnum 1x7 LTO Autoloader Product
Manual for instructions.
Command Rejected
Empty Carousel
A command was issued from the
operator panel to either load a
cartridge into the tape drive or remove
a cartridge from the autoloader when
there were no cartridges in the
cartridge carousel.
Wait until the cartridge is ejected from
the tape drive, or use the operator panel
to import cartridges into the autoloader.
Refer to the Magnum 1x7 LTO
Autoloader Product Manual for
instructions.