Instruction manual

Error Codes
Installation and Operation 151
18
Source inside drive. The
robot could not
successfully pick a
cartridge because it was
still loaded in the tape
drive.
 Open the door and manually eject the cartridge
from the tape drive. Or, redirect the robot to
another source location.
 If the error persists, contact your service
provider.
30
R axis does not move. The
robot could not move
along the reach axis.
 Open the door and remove the magazine. Look
for anything that might be obstructing the
gripper or the robot’s path along the reach axis.
 Make sure the library and tape drives are not
being used by any host, then reset the library
from the operator panel.
 If the error persists, the robot may need to be
replaced. Contact your service provider.
32
Barcode module failure.
The bar code module is not
functioning properly.
(Applicable only if bar code
scanner is installed.)
 Make sure the library and tape drives are not
being used by any host, then reset the library
from the operator panel.
 If the error persists, the bar code module may
need to be replaced. You may need to supply
a diagnostic listing; you may need new
firmware. Contact your service provider.
34
RRC sensor failure. The
robot gripper sensor
failed.
 Open the door and remove the magazine. Look
for anything that might be obstructing the
gripper or the robot’s path along the reach axis.
 Make sure the library and tape drives are not
being used by any host, then reset the library
from the operator panel.
 If there are no obstructions and the error
persists, the robot may need to be replaced.
Contact your service provider.
35
RRC communication
failure. The library cannot
communicate with the
robot gripper command
processor.
 Make sure the library and tape drives are not
being used by any host, then reset the library
from the operator panel.
 If there are no obstructions and the error
persists, the robot may need to be replaced.
Contact your service provider.
LCD
code
Description Corrective action