Instruction manual
WARRANTYTERMS
1. PacificCommunicationsprovidesconsumerswiththefollowingwarrantyinrelationtothisEquipment,inadditiontocomplyingwiththe
requirementsofanyrelevantlegislation,includingtheCompetitionandConsumerAct2010(Cth)inAustraliaandtheConsumerGuaranteesAct
1993inNewZealand(theActs),exceptwhereaNewZealandconsumeracquirestherelevantProductforthepurposesofabusiness.
2. Inthiswarranty,wehaveusedthefollowingdefinitions:
(a) PacificCommunications,ourorwemeansPacificCommunications,adivisionofHillsHoldingsLimitedABN35007573417of159Port
RoadHindmarshSouthAustralia5007.
(b) Equipmentmeansthegoodsdescribedinthetableheaded“EquipmentDetails”overleaf.
(c) MaterialmeansamaterialorcomponentusedbyPacificCommunicationsinthemanufactureoftheEquipment.
(d) WarrantyPeriodmeans24monthsfromthedateofpurchaseoftheEquipment.IftheEquipmentorpart(asthecasemaybe)is
repairedorreplaced,therewillbenoextensiontotheoriginalwarrantyperiod.(Note:HDD’sinstalledinequipmenthavea12month
warrantyperiod)
(e) Workmanshipmeansthehandling,assemblyandmanufacturingprocessesperformedbyoronbehalfofPacificCommunicationsin
ordertomanufacturetheEquipment.
3. PacificCommunicationswarrantsthatforthedurationoftheWarrantyPeriod,theEquipmentwillbefreeoffaultsarisingfromdefectsin
WorkmanshiporMaterials,onthetermsandconditionssetoutinthiswarranty.
4. PacificCommunicationsundertakesthatifduringtheWarrantyPeriod,theEquipment,oranypartoftheEquipment,hasfailedtooperate
correctlyduetofaultyWorkmanshipordefectiveMaterial,itwillrepairorreplacetheEquipmentorpart(asthecasemaybe)freeofcharge
onthefollowingterms:
(a) TheconsumermustretainproofofpurchaseoftheEquipment.PacificCommunicationsmayrejectawarrantyclaimonEquipment
wheretheconsumerisunabletosubstantiateproofofpurchasetothereasonablesatisfactionofPacificCommunications.
(b) Theconsumermustcontacttheserviceprovider(installer)whoinstalledtheEquipmentatfirstinstance,uponbecomingawareofa
defecttoanyEquipment.Alternatively,theconsumermaycontactPacificCommunicationson(03)96760222.
(c) FollowingconsultationbetweentheserviceproviderandPacificCommunications,PacificCommunicationswilldeterminewhetherthere
isadefect,andifsoPacificCommunicationsagrees(atPacificCommunications’option)torepair,replaceorsupplyequivalentgoods,or
paythecostofanyofthoseremediestotheconsumer.
(d) IfrequestedbyPacificCommunications,theconsumermustreturntheEquipmenttoPacificCommunications.Theconsumerwillbe
responsibleforthecollectionandfreightcostsofreturningtheEquipmenttoPacificCommunicationsortoanydesignatedPacific
CommunicationsAuthorisedServiceCentreforrepairorreplacement.Theconsumerwillalsoberesponsibleforthefreightcost
sto
deliveranyneworrepairedEquipmenttotheconsumer.
(e) Thiswarrantydoesnotinclude,andPacificCommunicationswillnotberesponsiblefor,anycostsassociatedwiththeinspectionor
evaluationoftheEquipment,northeremovalorreinstallationoftheEquipment.
(f) Pleasenotethataservicechargewillapplyifnofaultisidentifiedorifanyfaultdoesnotfallwithintheconditionsofthiswarranty.For
detailsoftheapplicableservicecharge,pleasediscussthiswithyourserviceproviderpriortomakingaclaimunderthiswarranty.
5. Theconsumer’srighttothiswarrantywillceasetoapplywhere:
(a) Securitylabels,identificationnumbersorserialnumbersaretamperedwithorremoved;
(b) TheEquipmenthasnotbeenusedinaccordancewiththeinstructionsprovidedintheOwner’sManualsuppliedwiththeEquipment,or
inaccordancewithusualuseforthattypeofequipment;
(c) Alterations,modificationsorrepairshavebeencarriedoutontheEquipment(unlessauthorisedbyPacificCommunications);
(d) Upgrades(includingsoftwareupgrades)arenotauthorisedandregisteredbyPacificCommunications.
6. ThiswarrantyisinadditiontoanynonexcludablelegalrightsorremediesconferredontheconsumerunderanyapplicableActandanysimilar
laws.Totheextentpermittedbylaw,PacificCommunications’liabilityforanynonexcludableconditionorwarrantyislimitedtorectifyingany
defectatitsoption,assetoutinparagraph4(c).
7. SubjecttotherequirementsofanyapplicableActorlegislationandtotheextentpermittedbylaw,noliability(whetherexpressedorimplied)of
anynaturewhatsoever,isacceptedbyPacificCommunicationsforanyconsequentialloss,damageorinjuryarisingasaresultofanyfaultinthe
Equipment.
8. ThiswarrantydoesnotextendtodamagetoEquipmentwhichoccursduringtransitortransportation,orwhichiscausedbyanyabuse,accident
orimproperinstallation,connection,use,adjustmentorrepairofgoodsotherwisethaninaccordancewithinstructionsissuedbyPacific
Communications.
9. ThefollowingappliestoconsumerswhopurchasedarelevantProductinAustralia:
OurgoodscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumerLaw.Youareentitledtoareplacementorrefundfora
majorfailureandcompensationforanyotherreasonablyforeseeablelossordamage.Youarealsoentitledtohavethegoodsrepairedor
replacedifthegoodsfailtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.