User Manual

9
Non-Warranty Repairs
Should your repair not be covered by warranty
the repair will be completed and payment will be
required without notification or estimate of the
expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for repair
you are agreeing to payment of the repair without notifi-
cation. Repair estimates are available upon request. You
must include this request with your repair. Non-warranty
repair estimates will be billed a minimum of ½ hour of
labor. In addition you will be billed for return freight. Ho-
rizon accepts money orders and cashiers checks, as well
as Visa, MasterCard, American Express, and Discover
cards. By submitting any item to Horizon for inspection
or repair, you are agreeing to Horizon’s Terms and Condi-
tions found on our website under the Repairs tab.
Warranty and Service Contact Information
Country of Purchase Horizon Hobby Address Phone Number / Email Address
United States of
America
Horizon Service Center
(Electronics and engines)
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
877-504-0233
Online Repair Request:
visit www.horizonhobby.com/repairs
Horizon Product Support
(All other products)
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
877-504-0233
[e-mail]
United Kingdom Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS, United Kingdom
[phone]
[e-mail]
Germany Horizon Technischer Service
Hamburger Str. 10
25335 Elmshorn, Germany
[phone]
[e-mail]
France Horizon Hobby SAS
14 Rue Gustave Eiffel
Zone d’Activité du Réveil Matin
91230 Montgeron
[phone]
[e-mail]
Country of Purchase Horizon Hobby Address Phone Number / Email Address
United States Sales
4105 Fieldstone Rd
Champaign, Illinois, 61822 USA
800-338-4639
[e-mail]
United Kingdom Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS, United Kingdom
[phone]
[e-mail]
Germany Horizon Hobby GmbH
Hamburger Str. 10
25335 Elmshorn, Germany
[phone]
[e-mail]
France Horizon Hobby SAS
14 Rue Gustave Eiffel
Zone d’Activité du Réveil Matin
91230 Montgeron
[phone]
[e-mail]
Parts Contact Information