User`s guide

37
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In this chapter, you will find out how to resolve certain problems that can arise while you are working.
Never use a metal tool or object to work on your equipment: you run the risk of hurting
yourself or damaging all or part of the equipment.
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When a card is jammed in the printing unit, the LEDS from the
control panel are as shown:
Work is interrupted.
Do not turn off the unit: this would lead to a loss of the printing jobs in progress that are
stored in the printer’s memory.
Remove the card as follows:
1. Open the cover of the printer and remove the ribbon.
2. Remove the card by pressing the push button and/or pushing it manually towards the printer
oulet. If there are several cards, push the top one first.
3. Replace the ribbon then close the printer cover.
4. Press the push button on the control panel for one second.
To prevent card jamming:
1. Make sure the cards are correctly adjusted with the right thickness.
2. Make sure that the card thickness corresponds to the specifications in the ”Technical
Specifications” section of this manual.
3 Check that the cards are not curved.