User`s guide

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T
he Evolis printers are designed to offer the user quality of personalization, ease of use and equipment
longevity.
However, depending on the type and volume of personalized cards as well as the operating environment,
certain elements are able to be exchanged by the user.
Moreover, it is common in the computer world to do regular upgrades of the software components:
the firmware and the print drivers.
The following chapters provide information on the ordinary maintenance operations that make it
possible to keep your Evolis printer in perfect working order.
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In the event your cleaning roller becomes less efficient despite regular maintenance, it needs to
be replaced in order to keep the print head from becoming clogged and ultimately permanently
damaged. (See the chapter on Service the Cleaning Roller).
The cleaning roller is available as a consumable from your Evolis dealer.
To replace the roller, proceed as follows:
4. Replace the ribbon, lower and and close the cover.
5. The printer is ready for operation.
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The print head is a sensitive component of your equipment. It determines the print quality, and its regu-
lar maintenance as well as the absence of dust in the immediate environment guarantee its longevity.
However, it can happen that this head needs to be replaced. Evolis has designed a unique device that
allows the user to proceed to this exchange without using any tools by simply following the instruc-
tions very carefully.
Before doing anything else, please contact your Evolis dealer in order to check with him whether it
is advisable to replace the print head. If applicable, the dealer will furnish you with a replacement
print head.
During the printer warranty period, Evolis has put in place a program for the replacement
of defective print heads. Your equipment is eligible for this program if:
You use only Evolis consumables (ribbons and maintenance products).
You have scrupulously complied with the equipment maintenance cycles.
You work in a dust-free environment in accordance with technical specifications.
You use flat cards without any rough areas that could damage the surface of the
print head.
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1. Open the cover.
2. Locate the cleaning roller
and release it from its seat.
3. Install the new roller into
the printer, making sure
that it is correctly
positioned in its seat.