USER GUIDE Evolis © 2015 All rights reserved. November 2015. Ref.
COPYRIGHT INFORMATION Evolis © November 2015. All rights reserved. Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced, or transmitted, in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written consent of Evolis Card Printer. All the information contained in this document is subject to change without prior notice.
ABOUT YOUR NEW PRINTER Using your new Badgy printer, you will be able to create a wide variety of high-quality cards and personalized badges which can be printed in various thicknesses, colors and styles. This printer uses consumables and accessories that are available from your Badgy reseller. For further details, visit our website www.badgy.com. This user guide has been developed for the Badgy100 and Badgy200 machines. WARRANTY REGISTRATION Please register online at www.badgy.
Getting Started 1-1 UNPACKING Your printer is supplied with several accessories that we ask you to look at closely. This list may vary depending on your location. 1 The printer is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, do not hesitate to contact the carrier and immediately inform your Badgy reseller, who will tell you the procedure to follow. We have paid particular attention to the quality of the packaging for Badgy printers.
1-2 DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS Warning lights Cards and ribbon Printer Control button A - Card feeder D - USB port B - Output hopper E - Power cable socket C - Control panel F - Kensington lock 5
G - Thermal print head H - Serial number label The machine should always be disconnected from the power supply (unplugged) before any work is carried out on it.
1-3 INSTALLATION Watch the getting started video for the machine described in this section, also available at www.badgy.com The Badgy printer must be placed in a dry location, protected from dust and drafts but well-ventilated. Take care to keep your printer on a flat, sturdy surface able to bear its weight. 1-3a Connecting the Printer Connection to the power supply The printer must be connected to a properly protected and earthed electrical installation.
Before attempting any maintenance, always ensure that the power cable is unplugged. For your personal safety, ensure that the cable and power supply unit remain easy to access, especially in the event of an emergency. To save energy, the printer will automatically switch itself to standby mode after 10 minutes of inactivity. The standby times can be configured in the Badgy Print Center. In standby mode, sending a print request restarts the printer.
1-3b Ribbons Evolis original ribbons optimize your printer’s operation and avoid causing damage to it. Ribbons from other suppliers are not compatible with your printer. Their use is liable to damage your printer and voids the manufacturer’s warranty for the printer. For optimum print quality, it is recommended that you fully clean the Badgy printer once a year, or after a period of inactivity. See the Servicing and Maintenance section of this manual. Fitting the ribbon Open the cover.
1-3c Cards For optimum quality, the cards used must be ISO 7810 certified. Only use the card types recommended for Badgy. Avoid touching the printable surface of the cards in order to preserve print quality. Do not use cards that have been damaged, folded, embossed or dropped on the floor. Keep your cards protected from dust. Loading the cards Open the card feeder. Insert the cards, 25 cards maximum (0.76 mm thick) or 40 cards maximum (0.5 mm thick).
Removing printed cards Once the print cycle is complete, the cards are issued into the output hopper below the card feeder. This output hopper is designed to collect the printed cards. The printer is equipped with an output hopper with a maximum capacity of 25 cards that are 0.76 mm thick and 40 cards that are 0.50 mm thick. Using cards that are 0.76 mm thick after extended use of cards that are 0.50 mm thick may require the rollers to be cleaned. See section 3-1a Cleaning the Printer.
Printing 2-1 INSTALLING THE DRIVER New advanced functions automate printer configuration after the driver has been installed. 2 Your printer is delivered with a CD containing the drivers for Windows and Macintosh platforms. To install a driver, insert the CD into your computer and select the driver menu. A program will guide you through the entire installation process. Do not connect your USB cable to your computer until prompted to do so by the installation program.
2-2 MANAGING THE PRINT SETTINGS IN WINDOWS Once the ribbon is installed, your Badgy printer will configure itself automatically. A graphic application called Badgy Print Center is available to help you change certain predefined settings, if needed. To access this application: O From the Start button on the bottom left of your screen in the Windows task bar, select All programs, Evolis Card Printer, Badgy Premium Suite, Badgy Print Center.
O O Select the desired printer. Right-click on the printer name, then select Properties to access the configuration space, or double-click on the printer name. Pay attention to the settings defined under the driver Properties settings and do not hesitate to contact your Badgy reseller for any advice and assistance required before making any changes.
2-3 NOTIFICATION OF MESSAGES AND WARNINGS Through visual notifications on the computer, the Badgy Printer Manager provides information about the printer, and alerts you when your attention is required. There are several types of message: O O Messages and alerts associated with the ribbons, their compatibility with your printer, and the nature of your print requests. Alerts about problems which have stopped the printer.
2-4 PRINTING CARDS WITH BADGE STUDIO Your printer is delivered with software for creating badges and cards. The Evolis Badge Studio allows you to easily personalize your badges and cards. You can add various items: Logos and illustrations Identification photos O Text O Barcodes, QR codes etc. O Geometric shapes O Connection to an Excel database (Badge studio +) O Taking photos directly (Badge studio +) O O To use Badge Studio the following configuration is required: MAC: Mac OS X 10.
Servicing 3 In order to get the most from your printer, cleaning is recommended. We recommend regular cleaning of the different printer parts: rollers and print head. The "T" cards and Evolis cleaning pens are available at your Badgy reseller. Do not hesitate to clean the printer in the event of any printing problems. After a long period of inactivity, dust can get into the rollers and the print head. We therefore advise cleaning before re-use.
3-1 Cleaning the Printer Recommended cleaning cycle: Once a year. However, we do recommend more regular cleaning if your printer is located in a dusty place or if you use it intensively. Servicing accessory: impregnated "T" shaped card. Follow the procedure below to proceed with cleaning: Open the printer cover. Remove the ribbon as shown in the diagram. Close the cover and press until a click is heard.
Remove any cards present in the feeder. Double-click the control button before inserting the "T" shaped cleaning card. Take the "T" shaped cleaning card and insert it in the feeder as shown. Cleaning starts. p card Remove the "T" shaped Printer cleaning may also be carried out from the Badgy Print Center by clicking on "Start cleaning." Warning, the "T" shaped card must be used immediately after the bag is opened. A dry "T" card would not be operational, and may damage your printer.
3-2 Cleaning the Print Head Recommended cleaning cycle: If you notice poor-quality printing or after a period of inactivity. Servicing accessory: cleaning pen from the Evolis High Trust® brand. Unplug the printer from its power supply before cleaning the print head. Follow the cleaning cycles scrupulously. Avoid any contact between the print head and any metal or sharp objects. Avoid touching the print head directly with your fingers, as this could affect print quality or permanently damage the print head.
The cleaning pen can be used up to 8 times for cleaning the print head. Warning! Like the "T" cards, the cleaning pen should not be allowed to dry out or it will no longer work. Follow the procedure below: Remove the cover from the cleaning pen. Unplug the power supply, open the cover, and find the print head. Gently rub the pen from left to right along the print head as indicated for a few seconds. Close the cover. Reconnect the printer.
Help 4 This section provides a number of suggestions for identifying problems that may arise when using your printer. If you do not manage to solve your problem, this section also explains how to contact Badgy technical support. 4-1 WARNINGS AND DIAGNOSIS Although the Badgy printer was designed to work independently, keeping user involvement to a minimum, it may nonetheless prove useful to gain some familiarity with the main warnings. Cf.
The control button and the card/ribbon warning lights are lit CARDS RIBBON No cards in the card feeder. O Load cards into the feeder – the process starts again. O Error loading cards. O O O O O Check the cards are loaded. For any other problems, contact your Badgy reseller. No ribbon in the printer. End of ribbon. The ribbon is not correctly fitted. The ribbon is torn. The ribbon is not recognized. Check the condition of the ribbon in the printer.
The control button and the printer warning lights are lit PRINTER COVER OPEN O The printer cover is open. Close the cover again. The printer starts up. LEGEND MECHANICAL ERROR O O Card jammed in the printer. Mechanical component fault. OFF Open the cover and hold down the pushbutton in order to eject the jammed card. For more details, refer to section 4-3b. If the problem persists, contact technical support at www.badgy.
4-2 DIAGNOSIS HELP In this section, you will find all the information you need to carry out a few simple checks that you may be asked to run when you contact technical support. 4-2a Printing a Technical Test Card We recommend that you print a technical test card to ensure that your printer is working properly. This card shows various technical information concerning the machine (serial number, firmware, print head, etc.). Printing a technical test card Wait for any current print jobs to finish.
4-2b Printing a Graphic Test Card The graphic test card is used to check the print quality in color or monochrome, the absence of any offsets, and whether the ribbon is synchronized correctly. To print the graphic test card, check first of all that a ribbon and card are present in the printer. Go to the Badgy Print Center, select System details, and click on the Testing cards tab. Then click on the Graphical test card button. The card is printed and the printed card is ejected into the output hopper.
4-3 TROUBLESHOOTING Do not attempt to use tools or other items to repair your printer in the event of problems. You risk causing irreparable damage. 4-3a Printing Problems Printing won't launch Check the driver Check that there is a driver for your printer in the system parameters. Check that the printer is selected as the default printer. Check the printer's power supply Check that the power cable is correctly connected to the printer and to a working electrical socket.
Poor print quality Small blemishes on the card O The card surface may be dirty. Check that your cards are perfectly clean. Use new cards. O Cleaning roller or print head dirty. Launch a cleaning cycle. O The ribbon is not correctly fitted. Check that there are no wrinkles on the ribbon surface. O Print head dirty or damaged. Clean or replace the print head. O The ribbon is not correctly fitted. Check that the ribbon is correctly positioned in the printer. O Poor ribbon synchronization.
Partial or incorrect printing Check the print settings Check that no area of the card design to be printed is outside the print margins. Check the document orientation (portrait or landscape) in the Badgy Print Center configuration. Check the interface cable If irregular characters are printed, check that you are using the USB cable supplied with your printer. Check the connection between the computer and the printer. Try using another cable of the same type.
4-3b Freeing Jammed Cards Control panel displays: MECHANICAL ERROR MECH O Car jammed in the printer. Print jobs are interrupted. Card The printer warning light and control button light up. Do not turn your printer off, as this cancels pending print jobs in the printer’s memory. Remove the card as follows: Open the printer cover and remove the ribbon. Press the control button to turn the card transport rollers.
4-3c Updating the Firmware In Windows Updating the firmware is a simple operation but one which, if not properly completed, can result in your printer breaking down. Before any update, please contact your Badgy reseller who will be able to guide you on whether it is advisable to carry out this operation. In general, such updates are only required in the event of a problem or malfunction that has been clearly identified by your Badgy reseller.
For Mac: Updating the firmware is a simple operation but one which, if not properly completed, can result in your printer breaking down. Before any update, please contact the Badgy team, we will be able to guide you on whether it is advisable to carry out this operation. In general, such updates are only required in the event of a problem or malfunction that has been clearly identified by your Badgy reseller. Updates can be downloaded from the website www.badgy.
4-3d Updating the Driver Updating the driver is a task that is required in order to fix malfunctions or gain the benefit of new options. Before any update, please contact your Badgy reseller who will be able to guide you on whether it is advisable to carry out this operation. Updates can be downloaded from the website www.badgy.com: Go to Drivers & Support, then select your printer model, and click on the Drivers & Firmware link.
4-4 TECHNICAL SUPPORT If you are having difficulties configuring and using your printer, read this manual carefully. For any unresolved technical problems and to help you with daily tasks, we provide a dedicated website: www.badgy.com Connect to this site and click on Support for technical support and troubleshooting.
Appendix A SPECIFICATIONS This section presents your printer’s specifications. Print area Printing close to the edge with a margin of 1.
Ribbons To maximize the quality and lifetime of the printed cards, the service life of your print head and the overall reliability of your printer, use the recommended ribbons. O Recognition and automatic configuration O Ribbon inserted in a cassette to make handling easier O Graphic notification of the ribbon level O Ribbon: • YMCKO: 100 prints/roll • Monochrome ribbons: 500 prints/roll Ports/connectivity O USB 2.0 (1.1 and 3.
Dimensions and weight O O Dimensions (H x W x L): 147 x 200 x 276 mm Weight: 1.
Appendix B DECLARATION OF CONFORMITY This section will provide certifications of your Evolis printer. Concerning Safety and Electromagnetic Compatibility of Radio Equipment (R&TTE 1999/5/EC, 2006/95/EC & 2004/108/EC Directives and (RoHS2) 2011/65/EU) Manufacturer’s name: Manufacturer’s address: Evolis Card Printer 14, avenue de la Fontaine Z.I. Angers Beaucouzé 49070 Beaucouzé, France Material Designation: Badgy100 / Badgy200 Year of manufacture: 2014 FCC Statement (For U.S.A.
