Specifications
22
The unit is running but not heating
a. Is the fan functioning? If not contact EVOHEAT for service information
b. Is the air discharged from the top of the fan noticeably cooler than the ambient
temperature? If not, check the refrigerant gauge on the bottom panel of the heater.
Another way to determine if the heater is working correctly is to view MAIN
MENU>UNIT STATUS. Check to see if the WATER OUT temp is higher than the
WATER IN temp. Check also the INLET WATER TEMP is lower than the HEAT TEMP
set point. If the gauge shows less than 0.8MPA (the outside black band) contact
EVOHEAT to check the refrigerant system.
c. Ensure sufcient fresh airow around the unit as per installation instructions. Make
sure cold air discharged from the top of the unit does not recycle back through the
heater. Check and clean the condenser ns if they are dirty or blocked.
d. The unit will periodically defrost when the ambient air temperature is lower than
8 degrees C.
Heater runs continuously
a. Check the set temperature is at your desired level and that the pool water temperature
is at or below this set point.
b. Possible electrical component failure – contact EVOHEAT
Water appearing around unit base
a. Condensation is a normal by product of running a pool heat pump.
b. Possible water leak. Check the discharge for the presence of chlorine. If the water
has no chlorine then it is condensation and is normal. Another method of
checking is to turn the heater off and run the water pump continuously for a period
of 2-4 hours. If the water dries out then it was condensation. If there is a continuous
leak contact EVOHEAT for service.
Temperature on controller is different from actual pool temperature
a. Possible temperature drop due to plumbing. Try increasing set temperature to reach
your desired swim temp
b. Possible fouling of sensor or faulty sensor










