User's Guide

41
Problem Possible Cause(s) Solution(s)
Charging case power indicator
light not lighting up
Charging case power too low Charge the charging case
The phone call function not work
ing
Hearing aids not paired to the
phone
Pair hearing aids to the
phone
If the problem persists, please contact your hearing care professional for
additional assistance. For more information, please visit the website:
https://support.hiorka.com.