Warranty
Defects or damage resulting from external causes such as collision with an object, fire,
flooding, dirt, windstorms, lightning, earthquake, exposure to weather conditions, theft,
blown fuses, or improper use of any electrical source.
Unauthorized changes to the BIOS or Firmware on graphics card that does not have a
Dual BIOS option may cause this warranty to be null and void.
Replacement and Refund:
EVGA CORPORATION reserves the right to check the validity of your warranty and
your request for warranty service upon receiving the product.
EVGA reserves the right to claim for shipping fees as well as a service charge from you
for any incomplete or modified product that is returned and requires repair or
replacement, or when you are not entitled to any coverage under EVGA’s warranty.
Service charges are variable based upon the actual material and labor cost to replace
missing or modified parts back to their original factory condition.
Products sent in for RMA will be repaired and returned or replaced with a thoroughly
tested recertified product of equal or greater performance.
EVGA Warranty begins from the date that the product was originally shipped from the
EVGA warehouse.
o For the original owner of the product with a valid invoice that can be verified
from an approved reseller the warranty begins from the date of purchase on the
invoice.
EVGA only offers refunds on products purchased directly from EVGA.com within 30
days of purchase and are subject to a 15% restocking fee.
o For products not purchased at EVGA.com, refund claims must be processed
through the original vendor's return policy.
All products returned from EVGA's RMA department are thoroughly tested recertified
products. If an RMA is necessary within 30 days of the original purchase date, a new in
box OEM replacement will be sent in return if the product was purchased new-in-box,
subject to availability. All recertified purchases will receive a recertified product for
replacement.
Replacements under EVGA's RMA Service will continue the original product's warranty
based on the original warranty start date.
Shipping:
The EVGA repair center for this region is located in: Brea, CA, USA. (Shipping Only)
All products being sent to EVGA for warranty repair or replacement must be shipped into
our facility.
o EVGA will not accept any packages being dropped off unless by a shipping
courier.
EVGA does not ship to PO Boxes, also any cross-shipped product cannot be sent to a
mail forwarding address.