Warranty

REFUNDS ON UNITS THAT ARE RETURNED FOR REASONS OTHER THAN SHIPPING DAMAGE OR COMPONENT
FAILURE THAT ARE DETERMINED BY EVERLAST TO BE PERFORMING TO SPECIFICATIONS: Customers must return
the unit fully insured for the full price of the unit in the original packaging and shipping boxes at customer's expense after
receiving an Return Authorization from Everlast. Note: Refunds on units that are returned for reasons other than shipping
damage and/or component failure within the 30 day period for a refund are subject to a 15% restocking fee. Outbound
shipping to customer is not refundable.
After the 30-day satisfaction guarantee period is over, the customer may NOT return a unit for a refund for ANY
reason except as listed below. The responsibility of the customer is to ensure that the unit has been fully tested and
evaluated within the 30-day time period allotted. At the close of the 30-day period, all sales are considered final and
no refund will be given.
If a customer realizes a need to upgrade the machine after the 30 day return period is over, and for a period not to
exceed 6 months after delivery of the unit, then the customer may contact EVERLAST and pay the price difference
in the units (plus pay 20% exchange fee based off original invoiced price of the returned unit) and upgrade to
another machine and return the initial unit in good repair at customer's expense. This upgrade policy only applies to
customers desiring larger units, or units with more features. Down grades are not accepted. All upgrades are
subject to Everlast approval. Shipping costs are the customer's responsibility when trading up. Any trade ups after
6 months will be considered on a case by case basis at a prorated value determined by Everlast.
Items returned for refund under this policy must be shipped insured, in good general repair, unless for shipping
damage, and must include all accessories and original packaging.
EVERLAST will inspect all packages before accepting the return. Packages that are not in the original packaging,
have missing parts, or unreported damages will be refused and returned at the customer's expense. It is the
customer's full responsibility to 1). Insure the returned item. 2) Ship the product back in the original
container/packaging. 3) Return item with all parts and accessories in good condition.
Packages that have not been approved for return by Everlast's sales or support team, or packages without an RMA
number will be refused and returned to the customer at the customer's expense.
Units that have been modified by the customer in any way without Everlast's written approval are not eligible for
return.
For those customers purchasing COD a $20 fee will be charged. If shipment is refused and payment not collected upon
delivery, fees for shipping costs both ways plus $20 COD fee will be sent to collections and will be recovered from the
customer.
Because Everlast's corporate headquarters and shipping location is in San Francisco CA location, all California
customers must pay the applicable 9.5% CA tax. No exceptions.
Refused Deliveries.
In the event any product ordered by the customer is refused by the customer or his/her designated representative or
turned back by the customer or his/her designated representative for reasons other than apparent major damage, the
customer will be billed for shipping back to and from the original shipping point (i.e. the warehouse in South San
Fracisco). The cost of shipping will be deducted from the original payment before credit will be issued. The amount
refunded wll be less the cost of shipping the product both ways.
Standard 1 year, 1000 hour Power Generator Warranty (non inverter).
Everlast will warranty all non-inverter diesel and gasoline power generators for a period not to
exceed 1 year or 1000 hours whichever occurs first. This warranty covers parts only and
excludes service and labor. In no way will Everlast be responsible for repair charges for any
repair or service. Repairs, service and proper maintenance is the responsibility of the
customer. Everlast will ship parts deemed necessary (subject to Everlast's review of the
claim) to repair the unit to the customer or to the repair center of the customer's designation free of charge during the
duration of the warranty. After the warranty has expired, Everlast will continue to provide needed parts to the customer,
as long as parts are available, for a fee to be pre-paid by the customer to cover the retail cost of the part and shipping will
be charged. New unused parts will be subject to a 20% restocking fee, plus return shipping costs. Abuse, misuse, failure
to properly maintain the product voids this warranty. Warranty does not cover parts subject to wear such as spark plugs,
filters, battery, tires, mounts etc. Plastic parts are not covered by warranty. If plastic is damaged in shipping, however,
please contact Everlast immediately for replacement. At Everlast's descretion a request may be made for the damaged
or non functioning part/parts to be returned for inspection and failure verification. If a requested return is not made within