Installation Manual ENR 400 Network Video Recorder
ENR 400 Installation Manual Safety Precautions • • To avoid any damage, please consider the following safety warnings: Never place the recorder near to heaters, furnaces, other heat sources or under direct solar irradiation. Operate the device only in locations providing the tolerable operating temperature range 0°C~40°C/32°F ~ +104°F. Make sure that the device‘s ventilation slots are not covered or sheeted.
ENR 400 Installation Manual CONTENT 1 INTRODUCTION ..................................................................................................................................... 5 2 MAIN FEATURES ................................................................................................................................... 5 3 SPECIFICATIONS .................................................................................................................................. 6 3.1 3.2 3.3 3.4 3.
ENR 400 Installation Manual 7 APPENDIX B: 3 GPP SETUP EXAMPLES .......................................................................................... 75 7.1 7.2 CONFIGURATION IN ENR .................................................................................................................... 75 CONFIGURATION MOBILE PHONE ......................................................................................................... 76 7.2.1 7.2.2 8 BenQ-Siemens E81 .................................
ENR 400 Installation Manual 1 Introduction The NeVio ENR network video recorders are designed for recording and managing of IP video devices. Easy and intuitive operation, combined with intelligent search functions guarantee a fast an efficient evaluation of video records. The compatibility to many IP cameras of other manufacturers allow the installation of the ENR range in a wide range of security applications.
ENR 400 Installation Manual 3 Specifications 3.
ENR 400 Installation Manual 3.2 Supported Camera Models* Supported IP Cameras / Video server Status: Version 3.1.4.
ENR 400 Installation Manual 3.3 Dimensions 3.4 Delivery scope ENRxxx depending on ordered version PC keyboard PC mouse DVI-VGA adaptor CD-ROM with recovery software, remote software and documentation (software includes: Remote Live Client, Remote Playback Client, Database Maintenance Tool, Backup Software) User manual 3.
ENR 400 Installation Manual 4 Hardware installation 4.1 Front panel controls and connectors DVD-RW drive Firewire-connector (reserved) Audio out Microphone in Power switch 2 x USB 2.0 Power LED HDD Access LED Reset switch 4.2 Back panel connectors Power in socket 110/230 VAC Mains Power switch VGA - Output DVI / VGA (with adapter) Output Audio line input (blue) Audio output (green) Audio microphone input (pink) LAN (RJ45) port, Gigabit interface USB 2.
ENR 400 Installation Manual 4.3 Status LED Gigabit LAN port The LAN RJ45 socked has 2 integrated LED for status of the LAN connectivity: 4.4 System connections The ENR series is designed for network recording in Local Area Network (LAN). NOTE: Recordings of cameras, which are connected with router/DSL lines via internet are not supported For full performance it is recommended to install a separate network for the IP video security system.
ENR 400 Installation Manual 5 System Setup 5.1 First Time System Start With factory default user settings the ENR will boot automatically and starts the ENR software application without requiring Windows Login and Application login. Switch on the backside power switch and push the front power switch to start the ENR. The ENR application starts with administrator user right level. With this setting the ENR will also recover record mode in case of restart after power loss. For setup of user accounts incl.
ENR 400 Installation Manual 5.3 Quick Start Setup This chapter describes the minimum installation steps to install IP-cameras for standard (continuous) recording. Note: Precondition for this quick start setup is that all IP cameras of the system are installed in the same network and IP address range as the ENR. The default IP setting of the ENR is DHCP mode with alternative IP setting (if the network doesn’t support DHCP): IP: 192.168.1.100 Subnet mask: 255.255.0.0 1.
ENR 400 Installation Manual +Search: Express setup for camera types supporting UPnP. (EverFocus Nevio IP camera series support UPnP). +Insert: Manual input of camera data for camera types, not supporting UPnP. Camera setup with SEARCH function Click on +SEARCH to install cameras with UPnP support, a list with all available cameras appears: Select a camera for installing and activate the checkbox at left side: Enter user name and password for this camera and if applicable the camera name.
ENR 400 Installation Manual After setting the desired cameras confirm with OK to take over these cameras in the ENR camera list: Manual IP camera setup Alternative to the search function it is possible to setup cameras including IP settings manually. Click the button +INSERT to open the setup window: Enter IP parameter and user name / password. Under DEVICE select a listed vendor and camera model or use the AUTO DETECT function. Click OK to take over the settings.
ENR 400 Installation Manual For changing frame rate and recording image quality select a camera from the list and press CAMERA SETTINGS button: The window shows current camera settings. Possible values depend on camera type. Change the setting to the recording system requirements and confirm with OK. Optional it is possible to adjust camera display setting, click on VIDEO PARAMETER: After adjusting the display parameters confirm with OK.
ENR 400 Installation Manual On lower right side of camera setup screen are additional settings for On Screen Display overlay display: OSD on/off OSD of date / date adjustment OSD of time / time adjustment OSD camera number OSD camera name OSD bitrate of single camera OSD font settings Apply selection to all listed cameras If all settings are done, confirm with OK in CAMERA setup menu. Minimum settings in GENERAL menu. Open camera setup menu >CONFIG > SETTING > tab GENERAL: 1.
ENR 400 Installation Manual If recording shall start automatically after application start, activate the checkbox SCHEDULE RECORDING SYSTEM under START-UP. Confirm all settings with OK. With these basic settings the ENR is configured already for continuous recording. For more detailed settings including schedule and event management refer to the following chapters DETAILED SETUP. Finally check under > Start, that RECORDING SCHEDULE is activated.
ENR 400 Installation Manual 5.4 Detailed Setup Following chapters describe the setup options of the ENR in all details. 5.4.1 Setting - General open with > CONFIG > SETTING This menu defines general parameters, display and start-up behaviour of the ENR.
ENR 400 Installation Manual Live streaming server: Remote playback server: 3GGP server: Remote desktop server: Central management service: Full screen: Auto login: with activated checkbox the steaming server for live view will be activated at ENR start with activated checkbox the steaming server for playback view will be activated at ENR start with activated checkbox the 3GGP mobile phone server will be activated at ENR start with activated checkbox the remote desktop server will be activated at ENR start
ENR 400 Installation Manual Status Display - Display options for global status display (right side of main screen) Display options, displayed with activated checkbox Current time Current date Free disk space (total for all recording drives) IP camera bitrate (summarised input stream) CPU Temperature (not supported) CPU fan speed (not supported) User defined text 1 (free editable) User defined text 2 (free editable) Auto reboot With activated checkbox the system will reboot in defined time i
ENR 400 Installation Manual After selecting the tab CAMERA the screen shows camera setup with an empty camera list. The camera setup supports 2 methods to install cameras: +Search: Express setup for camera types, which support UPnP. (EverFocus Nevio IP camera series support UPnP). +Insert: Manual input of camera data for camera types, which have no UPnP support.
ENR 400 Installation Manual Select a camera for installing and activate the checkbox at left side: Enter user name and password for this camera and if applicable the camera name.
ENR 400 Installation Manual Manual IP camera setup Alternative to the search function it is possible to setup cameras including IP settings manually. Click the button +INSERT to open the setup window: Enter IP parameter and user name / password. Under DEVICE select a listed vendor and camera model or use the AUTO DETECT function. Click OK to take over the settings.
ENR 400 Installation Manual For changing frame rate and recording image quality select a camera from the list and press CAMERA SETTINGS button: The window shows current camera settings. Possible values depend on camera type. Change the setting to the recording system requirements and confirm with OK. Optional it is possible to adjust camera display setting, click on VIDEO PARAMETER: After adjusting the display parameters confirm with OK.
ENR 400 Installation Manual On lower right side of camera setup screen are additional settings for On Screen Display overlay display: OSD on/off OSD of date / date adjustment OSD of time / time adjustment OSD camera number OSD camera name OSD bitrate of single camera OSD font settings Apply selection to all listed cameras If all settings are done, confirm with OK in CAMERA setup menu.
ENR 400 Installation Manual 5.4.3 Setting - I/O Device This menu defines parameters for digital inputs and outputs of connected IP devices. The functionality depends on connected IP - devices.
ENR 400 Installation Manual 5.4.4 Setting - PTZ - Config Camera list Communication settings PTZ parameter Tour settings Preset settings Camera list Available cameras in the system. Select one and activate checkbox for editing PTZ functions. Basic settings Select the device type from the drop-down menu.
ENR 400 Installation Manual 5.4.5 Setting - Hotline (communication settings) This menu provides communication settings for mail, FTP, modem and phone. These settings are mandatory for several alarm reactions in GUARD mode (Send Snapshot to FTP, Phone call, Send SMS, Send e-mail). E-mail Input the following information: server, sender’s E-mail address, E-mail’s subject title, and body content. You may click on the Send Test Mail button to test the settings.
ENR 400 Installation Manual 5.4.6 Setting - User Account The ENR recorders provide user right management with free assignable user rights for each user.
ENR 400 Installation Manual 5.4.7 Setting - Address book Contact person settings are required for GUARD mode event reactions "Phone call", "Send SMS" and "Send mail". Enter the required data. Already defined contact persons are listed in lower part of the window. 5.4.
ENR 400 Installation Manual Run Playback on Monitor Selection of monitor output 1 or 2 for playback window Primary / Secondary Use the arrow buttons in the middle to add / remove cameras from the list of selected monitor. Removed cameras will not be displayed at this monitor. Auto scan Primary channel "Not used" will scan all channels, which are assigned to primary monitor in order. If a channel is selected, this channel will be displayed every second step. Example: "Primary Channel: Ch.
ENR 400 Installation Manual Selectable options for key assignment of the Joystick are: 32 of 81 ENR400_ma_inst_en_rev01
ENR 400 Installation Manual 5.5 GUARD - live event / event action configuration The GUARD mode allows live monitoring with automatic event reactions, triggered by intelligent video analytics functions. For the settings click on GUARD in Main screen: The menu screen shows all installed systems in the left side list, which can be used as event source. For defining an event select a device from the list and open with right click > NEW the context menu.
ENR 400 Installation Manual 5.5.
ENR 400 Installation Manual For system events: The setup options for the event types are described in following chapters 35 of 81 ENR400_ma_inst_en_rev01
ENR 400 Installation Manual 5.5.1.1 Signal lost event Indicates signal loss from this camera.
ENR 400 Installation Manual 5.5.1.2 General motion event The GENERAL MOTION event allows motion detection in free definable square detection areas. ADVANCED For defining a detection area draw a window by mouse in the video window. Confirm setting with "REGION1". You can add more detection areas by drawing in the video window and confirming by "REGION1".
ENR 400 Installation Manual Sensitivity Sensitivity of motion detection, moving slider to right increases sensitivity, moving to left decreases sensitivity. Interval Filter function for motion detection. If slider is moved to right, a longer movement period is needed to trigger alarm Start / Stop Simulation With START SIMULATION you can test, if current settings are correct. Detected motion areas are displayed in yellow, below the video window appears "Event detected".
ENR 400 Installation Manual 5.5.1.3 Foreign object event This event type creates an event if an unexpected object appears in a defined zone. Define detection zone Draw the detection zone by mouse in the video window and confirm wit "REGION1". You can also add and subtract areas, as described in detail under "GENERAL MOTION". Define object size Draw in the video window an area in the expected size of the object.
ENR 400 Installation Manual Sensitivity Sensitivity of detection, moving slider to right increases sensitivity, moving to left decreases sensitivity. Interval Filter function for detection. If slider is moved to right, a longer period of object appearing in detection zone is needed to trigger alarm. Start / Stop Simulation With START SIMULATION you can test, if current settings are correct. Detected objects are displayed in yellow, below the video window appears "Event detected".
ENR 400 Installation Manual Define detection zone Draw the detection zone by mouse in the video window and confirm wit "REGION1". You can also add and subtract areas, as described in detail under "GENERAL MOTION". Sensitivity Sensitivity of detection, moving slider to right increases sensitivity, moving to left decreases sensitivity. Interval Filter function for detection. If slider is moved to right, a longer period of object disappearing in detection zone is needed to trigger alarm.
ENR 400 Installation Manual Start / Stop Simulation With START SIMULATION you can test, if current settings are correct. Detected movements are displayed in yellow, below the video window appears "Event detected". End the simulation mode with "STOP SIMULATION".
ENR 400 Installation Manual 5.5.1.5 Camera occlusion event Sensitivity Sensitivity of detection, moving slider to right increases sensitivity, moving to left decreases sensitivity. Interval Filter function for detection. If slider is moved to right, a longer period of camera occlusion is needed to trigger alarm. Ignore Lighting change With activated checkbox the event will not trigger, if a global light change (turn light on / off) appears in the camera picture.
ENR 400 Installation Manual BASIC Options: Life Cycle Definition, how long the message is shown Activated Period Permanent (Always Activated) or scheduled function (daily time period) 44 of 81 ENR400_ma_inst_en_rev01
ENR 400 Installation Manual 5.5.1.6 Focus lost event Sensitivity Sensitivity of detection, moving slider to right increases sensitivity, moving to left decreases sensitivity. Interval Filter function for detection. If slider is moved to right, a longer period of unfocussed camera is needed to trigger alarm. Ignore Lighting change With activated checkbox the event will not trigger, if a global light change (turn light on / off) appears in the camera picture.
ENR 400 Installation Manual BASIC Options: Life Cycle Definition, how long the message is shown Activated Period Permanent (Always Activated) or scheduled function (daily time period) 5.5.2 Event actions Each defined event can be assigned to one ore more event actions.
ENR 400 Installation Manual Available event actions are: The event actions are described in following chapters. 5.5.2.1 Event action: Play sound After selecting PLAY SOUND as event action and double click opens a window for selecting the sound file. Select a file and confirm with OPEN.
ENR 400 Installation Manual 5.5.2.2 Event action: Send E-mail After selecting SEND E-MAIL as event action and double click opens a window with a list of available contact persons (setup in > CONFIG > SETTING > ADDRESS BOOK required): Select a contact for E-Mail notification and confirm with OK. 5.5.2.
ENR 400 Installation Manual 5.5.2.4 Event action: PTZ preset go This event requires PTZ cameras with preset function in the system. After selecting PTZ PRESET GO as event action and double click opens a window for selecting the PTZ camera, preset position and event related parameters. Confirm the entered values with OK.
ENR 400 Installation Manual 5.5.2.5 Event action: Signal digital output This event action allows to switch a contact output of an installed IP-device. After selecting SIGNAL DIGITAL OUTPUT as event action and double click opens a window with all available digital output contacts in the system: Activated the checkbox at desired contact output and confirm with OK. 5.5.2.
ENR 400 Installation Manual 5.5.2.7 Event action: send top central server Reserved for future functions 5.5.2.8 Event action: Send snapshot to FTP In case of an event the system will send a snapshot to the defined FTP server. This event action requires FTP-server setup under >CONFIG > SETTING > HOTLINE > FTP. 5.5.2.9 Event action: Popup e-map on event This event type allows display of an event in e-map (automatic popup).
ENR 400 Installation Manual 5.6 Schedule setup The ENR allows continuous, scheduled or event controled recording. The recording behaviour is defined in the SCHEDULE menu. Open the SCHEDULE menu from MAIN console: In factory setting the system will record all cameras in continuous mode.
ENR 400 Installation Manual 5.6.1 Setup new schedule manually Step 1 Step 2 Step 3 Step 4 Step 1 Left-click and draw the bar to the time table. The scheduled time will appear as a grey bar. Step 2 Click the Insert icon and add a new schedule in the Regular Mode, i.e. to record video during the time period you set with 30 FPS, Normal video quality, and Normal resolution. Step 3 Change the setting if wished by clicking on the Configure icon (See 3.
ENR 400 Installation Manual 5.6.2 Copy Schedule You may set up the schedule for each channel/camera by repeating the process above, or simply apply the setting of a single camera to all the others. Copy To 5.6.3 3.5 Week Mode Schedule the cameras for each day of the week differently. In addition, you may assign extra holidays under the Week Mode. Default Holiday Custom Week Mode Default Follow the same process to setup the schedule for every day in a week.
ENR 400 Installation Manual Adjust the Scheduled Setting: You can manually change the setting at any time after you insert or load a period of schedule. Option 1: Move the cursor to the Time Bar and change the length or move the bar sideway to change the start and end points.
ENR 400 Installation Manual 5.6.4 Conigure - Encoding Option Panel Select Event Panel Always Record Record on Event Record on Motion Pre-record/ Post-record Always Record Select this option to record the video at all time. Record on Event Select this option to obtain the Select Event panel. From the Smart Guard list, check the box of the camera(s) that you want to trigger the recording action. Click OK to complete the setting.
ENR 400 Installation Manual 5.7 E-Map The ENR series provides an e-map function, which allows to show location of installed IP - Devices on maps or other graphics. In GUARD mode the map can popup automatically in case of an event and show the event location including preview of the event camera. For setup of e-map go to > START > E-MAP. List of installed IP devices Map - area Preview window for selected camera Additional info for map. Select "Edit mode". Click on "ADD MAP" Enter the map or image file.
ENR 400 Installation Manual For placing a camera or contact on the map drag an item from device list and drop on the map at desired location. After finalising the layout finish the edit mode by clicking on OPERATE MODE.
ENR 400 Installation Manual 5.8 COUNTING APPLICATION The integrated Counting Application allows to count the number of persons, cars or other objects in one or both directions. The counting results can be shown in the camera live view. For evaluation of counting results the ENR provides a log with diagrams for definable time periods. For setup go to > SETUP > COUNTING APPLICATION Define Detection Zones 59 of 81 The counting application requires 2 detection zones in the camera picture.
ENR 400 Installation Manual Define Object Size Define the estimated object size by drawing in the video window. If necessary, the object size has to be adjusted again after running simulation (in case of no safe detection). Options 1 Way Counting: Application will count movements from REGION 1 to REGION 2 only. 2 Way Counting: Application counts movements in both directions Sensitivity: Runtime Adjust the detection sensitivity depending on the scenery. Use the simulation mode for test.
ENR 400 Installation Manual 5.9 Network Services For remote access to the ENR system are Server - functionalities required. The functions are managed and defined under NETWORK SERVICE. For setup go to > CONFIG > NETWORK SERVICE. 5.9.1 Network service: Live Streaming This service allows connections from other client PCs to the ENR by "REMOTE LIVE VIEWER" application or web browser. MAIN The list in the middle shows currently existing live connections (empty in screenshot).
ENR 400 Installation Manual Service Start / Stop By clicking on START the server function for live view is enabled. Clicking on STOP disables the service Kill Client Stops remote connection to selected connection from the list Kill All Clients Disables all current connections OPTIONS NOTE: Changing Server options is only possible, if the service is stopped Port Network port for remote live view. All remote client PCs have to use this port for remote access.
ENR 400 Installation Manual Black / White List Remote live access to ENR can be filtered by a White List (selected IPs can access) or a Black List (selected IPs are blocked for access). White List Check the “Enable White List” box to activate the white list filter. Only IP from the white list is allowed to log in. Black List Check the “Enable Black List” box to activate the black list filter. IP from the black list will be blocked. IP Address Enter an IP address into the IP address field on the left.
ENR 400 Installation Manual Performance This tab shows current network streaming performance for total system and for selected live connection. Total bit rate Individual Camera bit rate 5.9.
ENR 400 Installation Manual 5.9.3 Network Service: Remote Playback When starting the remote playback function of your computer, you allow remote users to log on to the specific computer and withdraw data files that are stored on it. As system administrator, you are able to monitor the accounts that log on in order to maintain the system efficiency. Main On Remote Playback Server panel, you can see the clients who are currently logging on to your computer and watching the live video from the remote side.
ENR 400 Installation Manual Black / White List Remote live access to ENR can be filtered by a White List (selected IPs can access) or a Black List (selected IPs are blocked for access). White List Check the “Enable White List” box to activate the white list filter. Only IP from the white list is allowed to log in. Black List Check the “Enable Black List” box to activate the black list filter. IP from the black list will be blocked. IP Address Enter an IP address into the IP address field on the left.
ENR 400 Installation Manual Performance This tab shows current network streaming performance for total system and for selected live connection. Total bit rate Individual Camera bit rate 5.9.
ENR 400 Installation Manual 5.9.5 Network Service: 3GPP Service When starting the 3GPP service function of your computer, you allow remote users to log on the 3GPP supported mobile phone and view cameras that are connected to it. See Appendix B for more details about 3GPP Service. Service Start / Stop By clicking on START the server function for 3GPP service is enabled. Clicking on STOP disables the service OPTIONS NOTE: Changing Server options is only possible, if the service is stopped.
ENR 400 Installation Manual 5.9.6 Network Service: Remote Desktop When starting the Remote Desktop option of your computer, you allow remote users to use Remote Desktop Tool to login and configuration system. See Appendix C to install and use this tool. Port Assign a port for Desktop tool to login and configure system. Disconnect idle client after (300~3600 sec): Auto disconnect the on-line user who idled more than defined period.
ENR 400 Installation Manual 6 Appendix A: DB TOOL The DB Tool Repair database files and Export configurations. NOTE : improper use of this DB Tool may cause lose of the recorded video data. Step 1: Execute DB Tool from program files. Step 1 Step 2: Enter the password of administrator to login.
ENR 400 Installation Manual 6.1 Repair Database This page has three repair method, Modify Location, Verify Only, and Repair. For modify location propose: Playback system can recognize all recording video in the folders which list on Main Console > Config > Setting > General page. For some reason, user need use Playback system to open recording video beyond storage location setting. For this propose, user could follow below steps to modify location by DB tool.
ENR 400 Installation Manual Example of database modification: In certain case that when video data needs to be transfer from old PC to another new PC, user will need to perform the following procedure. 1. Manually copy all recorded video data from the default installation path or other user-defined storage path of the old PC. Recorded video data 2. Manually paste all recorded video data to the default installation path or other user-defined storage path of the new PC 3.
ENR 400 Installation Manual Step 4: Choose the method of “Verify Only”, and click “verify”. This method will only check the files without modify. Verify result will show how many files broken or missing. Step 5: Choose the method of “Repair(Complete)”, and click “Repair” to repair. The Repair Result will show how many files are fixed and inserted. Step 6: The repair new database will replace old ones. And the original database will change file names with extend repair date and time as below.
ENR 400 Installation Manual 6.2 Export Configurations This tool allows to export the complete configuration to a file. Step 1: Press “Export”. Step 2: Select the location you want to Export and type the name of the configurations. Step 3: Press “Save” to start to import database.
ENR 400 Installation Manual 7 Appendix B: 3 GPP setup examples How to setup 3GPP streaming connection (using BenQ-Siemens mobile phones) 7.
ENR 400 Installation Manual Step 2 : Select 3GPP Service, and then click Start Note: In the Option item, the port selected here is the same port from mobile handset 7.2 Configuration Mobile Phone 7.2.
ENR 400 Installation Manual Step 2: Select Bookmarks Step 3: Add New Bookmark Step 4: Configure the Address setting as the following example. Ex: rtsp://61.216.97.69:554/media00.3gp 61.216.97.
ENR 400 Installation Manual 7.2.2 BenQ P50 1. Connect GPRS 2. Download and install the [PLATFORM4] software. 3. Execute Main Console. 4.
ENR 400 Installation Manual 5. Open [PLATFORM4], press the button framed by red into Option 6. [Open Url] enter the rtsp address of the camera (EX: rtsp://61.216.97.69/media00.3gpchannel 1 EX: rtsp://61.216.97.69/media01.3gpchannel 2 EX: rtsp://61.216.97.69/media02.
ENR 400 Installation Manual 7. [Setting I]change the setting and press “OK” [Protocol] TCP [Buffer Size] 60 [Connection TimeOut] 103 [Data Recept. TimeOut] 100 [Deblocking Filter] check 8.
ENR 400 Installation Manual 8 Appendix C: Installation Remote Desktop Tool Installation Step 1: Insert the Installation CD. Step 2: Please go to RemoteDesktopViewer directly and Run Setup.exe file. Start Remote Desktop Tool Step 1: Please point to Start > All Programes > NUUO Remote Desktop Viewer > Remote Desktop Viewer. Step 2: Please enter address, Port, Password of ENR system. Enable the option Use 8 bits colour level to show steadier screen. Step 3: Click OK to Start Remote Desktop.