Owner`s manual

ManualsBrandsEverex ManualsComputer equipmentEV-159

5.

In

order

to simplify

the

troubleshooting

of

your

RAM

3000 Deluxe,

the

Technical

Support

Department

sug-

gests you give

the

following details

when

you place

your

call:

The

Owner's

Manual

you

are

currently

reading

(include

the

version number).

The

name

of

the

operating

system you

are

using

and

its version number.

The

contents

of

your

AUTOEXEC.BA

T file.

The

contents

of

your

CONFIG.SYS file.

The

brand

name

and

model

of

the

computer

you

are

using.

The

brand

name

and

model

of

~ll

external

peri-

pherals

attached

to

the

computer

(monitors,

modems,

and

printers).

The

brand

name

and

model

of

all

internal

peri-

pherals

installed

in

the

computer

(internal

modems,

multifunction

cards, video adapters, etc.).

6.

In

addition, you should

note

any

other

facts

or

circum-

stances

that

seem

strange

or

relevant

to you.

7.

If

it

determined

that

the

RAM

3000 Deluxe

board

must

be

returned

to

Everex

for

service,

we

will need

the

fol-

lowing

information:

The

serial

number

of

the

board

(Iocated

on

a small

white

sticker

on

the

back

side

of

the

board).

A

photocopy

of

the

sales invoice.

The

date

and

place

of

purchase.

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