User's Manual

18
Frequently Asked Questions
 Android
Q: What Android OS version is on my Device?
A: Android 6.0, Marshmallow
 Basic Device Functionary
Q: Do I have to charge the battery before use?
A: You should charge the battery for at least 4 hours, but you can use the device while it’s
charging. Use the included power adapter to charge; this device charge via USB cable.
 Email
Q: Can I use any of my personal email addresses to send/receive email?
A: The device supports POP3 and SMTP accounts. Some free email accounts are not
supported on mobile devices. Check with your email provider to see if your account is
supported.

Media Cards
Q: Which media cards are compatible with my Device?
A: Micro SD card.
 Music
Q: How do I add music files to my device?
A: Copy the music files from your computer onto a micro SD card or USB storage device,
and then use the “Explorer” application to copy the files into the device.

Photos
Q: How do I add photo files to my device?
A: Copy the photo files from your computer onto a micro SD card or USB storage device,
and then use the” Explorer “application to copy the files into the device.

Video
Q: Can I play YouTube
TM
videos on my device?
A: Yes. You can tap the YouTube application icon to quick access videos.
Q: How do I add video files to my device?
A: Copy the video files from your computer onto a micro SD card or USB storage device,
and then use the “Explorer” to copy the files into the device.
 Wi-Fi
Q: Do I need a Wi-Fi adapter to connect to the Internet?
A: No. The Wi-Fi adapter is built-in to the device.

Storage:
Q: How do I turn the device into a USB storage device?
1. Connect the Device to the PC via the Micro USB port on the side of cabinet to the USB port on
your PC by the supplied connection cable.
2. The device name “CMP823” disk will display on your computer.