Troubleshooting Guide

3 Everbilt Utility Pump Troubleshooting Guide
2-in-1 Utility pump - UTA02510
Submersible Utility & Non-submersible Transfer.
Pump does not start or run.
Possible Causes Corrective Action
1. The circuit breaker has tripped.
1. Reset the circuit breaker by switching the breaker to the "ON" position.
2. The plug is disconnected.
2. Make sure the plug is securely connected.
3. The plug is corroded. 3. Clean the prongs of the plug.
4. The motor has failed. 4. Replace the pump.
Submersible Utility
Problem 1: Pump does not pump water.
Possible Causes Corrective Action
1. The screen is blocked.
1. Clean the screen.
2. The hose is bent, kinked or coiled too
tightly.
2. Straighten the hose.
3. There is trapped air inside the pump, a
condition called "airlock".
3. Clean the anti-air lock hole and make sure it is not blocked.
4. Pump inlet is blocked by debris. 4. Open the bottom cover to clean out the debris.
Non-Submersible Transfer
Problem 1: Pump does not prime.
Possible Causes Corrective Action
1. The suction line has air leaks.
1. Tighten the hose connection. Replace the hose washer if needed.
2. Debris has collected on the strainer.
2. Clean debris from the strainer.
3. Pump needs to be primed or re-primed. 3. Refer to the owner's manual for priming instructions.
4. The suction strainer is not attached to the
inlet hose when removing surface water.
4. Attach the suction strainer to the inlet hose.
5. Suction strainer is floating in the water.
5. Suction strainer needs to be flat on the bottom surface of whatever you
are draining.
Problem 2: Flow rate is too low.
Possible Causes Corrective Action
1. The hose is kinked or coiled tightly.
1. Straighten the hose.
2. The strainer or hose is blocked.
2. Clean the strainer or hose.
3. The discharge hose is too long. 3. The hose length should be no longer than 25'
4. Incorrect Garden hose on
outlet/discharge.
4. Use standard garden hose, not "expandable" hose.