Use and Care Manual

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Please contact 1-844-241-5521 for further assistance.
Troubleshooting
Do Do Not
 Remove the drain plug (located on the front of the pump close
to the inlet hole) and air plug (located on the top of the pump
close to the outlet hole) to vent the system.
 Drain all piping to a point below the freeze line.
NOTE: While this will drain the pump, it will not necessarily
drain all the unprotected parts of the piping system. To drain
the tank, disconnect the piping at the tank outlet.
 Do not disassemble the motor housing. This motor has NO
repairable internal parts, and disassembly may cause
dangerous electrical wiring issues.
Problem Possible Cause Corrective Action
The pump does not start or run. 1. The power is off.
2. There is a blown fuse or tripped breaker.
3. The pressure switch is faulty.
4. The motor overload tripped.
5. The wires are not connected correctly.
6. The motor shaft stuck.
1. Turn the power on or call the power
company.
2. Replace the fuse or reset the circuit
breaker.
3. DISCONNECT THE POWER and then
clean the switch contacts or replace
the switch.
4. Allow the pump to cool. Overload will
automatically reset.
5. Follow the instructions for wiring the
pump.
6. Please use a flat head screw driver to
turn the motor shaft through the
center hole on the motor cap. Then
restart the pump.
The pump does not prime. 1. There is not enough water.
2. Air is trapped in the pipe.
3. The water level in the well is below the foot
valve.
4. The foot valve is plugged or leaks.
1. Stop the motor. Remove the pressure
gauges or prime plug. Fill the housing
pipes with water.
2. Adjust the pump's height so that the
pipe slopes away from the pump.
3. Lower the suction pipe. If the water
level is more than 25 ft., you need a
deep well pump.
4. Replace the foot valve or dig the well
deeper.