User Manual

H9 User Guide Limited Warranty

When the warranty becomes effective

The one-year warranty period begins on the day the unit is purchased from an

Authorized Eventide Dealer or, if the unit is drop-shipped from Eventide, on the

day shipped, plus a reasonable allowance for shipping delays. This applies

whether or not you return your warranty registration form.

Who performs warranty work

The only company authorized to perform work under this warranty is Eventide

Inc., Little Ferry, New Jersey. While you are free to give authorization to anyone

else (or to work on it yourself), we will not honor claims for payment for parts or

labor from you or from third parties.

Shipping within the 50 United States

You are responsible for getting the unit to our door at no cost to us. We cannot

accept collect or COD shipments. We will return the unit to you prepaid, at our

expense, using an expeditious shipping method, normally United Parcel Service.

Shipping outside the 50 United States

If you purchased the unit from a dealer in your country, consult with the dealer

before returning the unit. If you wish to return the unit to us, please note the

following:

1. The unit must be prepaid to our door. This means that you are

responsible for all shipping charges, including customs brokerage and duties.

When a unit is shipped to us it must be cleared through United States Customs by

an authorized broker. You must make arrangements for this to be done.

Normally, your freight forwarder has a branch in the United States which can

handle this transaction.

2. All shipments will be returned to you collect. If this is impossible

because of shipping regulations or money is due us, we will request prepayment

from you for the appropriate amount. If you nominate a freight carrier, we reserve

the right to select a substitute if necessary.

This warranty gives you specific legal rights and you may also have other rights

which vary from location to location.