Troubleshooting guide

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 If the wire is inserted properly, carefully check for voltage on the pin-out
on the control board. If no voltage is present on the control board, the
control board is bad and needs to be replaced.
 Check both wires in the harness for continuity if needed with an OHM
meter. (White and Blue wire)
Igniter
Cartridge Heater – A Hot Rod heating element used in the process of igniting the
pellets during the start-up cycle.
As an electrical component, the troubleshooting of the Igniter can be broken down to a
defective Igniter, a defective control board, or issues related to the wiring. The igniter
should always come on during the start-up cycle of the stove to light the pellets.
However, if the High Limit Switch is tripped the Igniter and Auger will not come on,
preventing the stove from lighting.
 Check the wiring connections to the Igniter. The 2 wires from the Igniter
connect to a White wire in the harness and a Red wire in the harness. If
all connections are tight, check for Voltage at the Red wire.
Attention: The control board sends power to the blowers for the first 30 seconds
after turning the stove on and then the convection fan shuts off. At this point the
stove will go into the start-up cycle and the auger feeds pellets for 2 minutes and the
Igniter comes on. The igniter will run at least 5 minutes and/or shut off when the
Proof of Fire switch locks in.
 If there isn’t any voltage at the Red wire, check to make sure the Red wire
is inserted properly into the Molex connector that plugs into the control
board. The wire may appear to be inserted properly, but sometimes is not
connected to the pin on the control board. Push the Red wire into the
Molex connector to ensure it is seated properly.
 If the wire is inserted properly, carefully check for voltage on the pin-out
on the control board. If no voltage is present on the control board, the
control board is bad and needs to be replaced. (See note above indicating
when voltage is present, voltage reading should be line voltage) If there
isn’t any voltage present on the control board, the control board is
defective and needs replacing.
 Check the Red wire in the harness for continuity if needed with an OHM
meter.
 If voltage is present at the igniter, unplug the wires and use an Ohm meter
and check the Igniter for continuity. If the circuit is open the Igniter is
burnt out and needs replaced. If there is continuity, take an Ohm reading.
You should see a reading of approximately 58 Ohms. An Igniter with a
reading that significantly varies from 58 Ohm should be replaced.