Troubleshooting guide

Page 35
 If they are inserted properly, use an OHM meter and check both Orange
wires for continuity.
 As a last resort the control board should be replaced. If this problem is
intermittent, it most likely is not the control board.
The Auger Motor
Auger Motor - Located near the back-center of the stove and mounted to the Auger
Shaft. This 2-RPM motor rotates the Auger Shaft, which in turn feeds the wood pellets
into the Burn Pot. The Auger Motor rotates when the Auger Light is ON, the duration of
the ON and OFF cycle will vary depending upon which level has been selected using the
Heat Advance button, level 1 through level 5.
Let’s focus on circumstances that could interrupt power to the motor. Power (line
voltage) is applied to the auger motor intermittently. If the auger motor is not running
when it should, check the following:
• Check to see if the Manual Reset High Limit switch has tripped. This will
prevent the Auger motor from running.
• Check the Fuse on the back of the control board, replace with a 120 Volt, 5 Amp
fuse, 5 MM x 20 MM fast acting fuse. (See Figure 8 on Page 22) First Generation
Digital Control Boards have 2 fuses, check the fuse labeled F1.
• Check for power on the Auger motor circuit.
 Check all wiring connections to the Auger Motor. The auger Motor has 2
Red wires. One wire is plugged into the Terminal block; this is where all
the Common connections are made. The other wire is plugged into a
Yellow wire, which is the Hot connection to the motor. The Yellow wire
will send an intermittent line voltage signal to the Auger motor.
 Check the Yellow wire for voltage.
 If there isn’t any voltage, check the Yellow wire for continuity using an
Ohm meter.
 Check the wire connection on the opposite end at the Molex connector
(Yellow wire) that plugs into the control board. They may look OK, but in
fact may not be making contact to the pins from the control board. Push
the Yellow wire into the Molex connector to ensure it is seated properly.
 Check the wiring connections at the Terminal Block where the white wire
plugs in.
 Hot-wire the Auger motor using a cord with a ¼” Male and ¼” Female
connector to make sure the auger motor is not defective.
 If there isn’t any voltage on the Auger circuit, carefully check for voltage
on the pin-out on the control board. If no Intermittent voltage is present
on the control board, the control board is bad and needs to be replaced.