Troubleshooting guide

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When diagnosing a problem in a stove the following four areas of the
stove must be considered.
a. Electrical
b. Mechanical
c. Air Flow
d. Fuel Flow
Electrical
There are up to14 electrical components used in the Stoves designed with the Versa Grate
Burn System. Please look at the parts breakdown in each models manuals for exact
location of these parts.
1. Digital Control board – Check fuses first
2. Auger motor
3. Versa Grate Motor (also called a Versa Grate Motor)
4. Convection Fan (also called a Room Fan)
5. Combustion Fan (also called a Exhaust Fan)
6. Igniter (also called a Cartridge Heater)
7. Power cord
8. Wiring Harness
9. Wiring Terminal Block
10. T-Stat Wire Terminal – Only on the Freestanding Models.
The remaining electrical components make up the Safety Sensors to shut down the stove
when sensing a malfunction or to disable the Auger motor.
11. Vacuum Switch (also called an Air Switch)
12. High Limit Switch (also called an Over-Temp Switch)
13. Proof of Fire Switch (also called the Low Limit Switch)
14. Hopper Lid Switch
Electrical Requirements:
The stove requires 120 volts AC voltage. Typical line voltage may vary plus or minus
5%. This means when testing the circuit before plugging the stove in you will see
voltages that may vary from what we list in the Service Manual. Test the circuit the stove
is plugged into first before plugging the stove in. If you have reason to believe the
voltage is higher or lower than it should be, the Utility Co. should be contacted to provide
the proper voltage. The stove draws 5 Amps when the igniter is running during start-up
and drops to 3 Amps during normal operation.