Troubleshooting guide

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Choosing which program to run the unit depends on several things. First make sure the
program matches the fuel being used. After burning the Furnace and adjusting the Draft,
is the furnace having difficulty burning the fuel and is the burn pot overloading? If this is
the case, then simply adjust the Program to one that uses a longer Cycle Time. This will
slow the feedrate down and balance the burn.
Keep in mind there is a huge difference between many fuels on the market and how they
burn. Pellets are approved to burn in all 4 programs, but not all pellets are guaranteed
to burn in all programs . The program must be matched to the characteristics of the fuel
being used.
How to Adjust the Control Board within each Program
Draft Adjustment - The Fan voltages can be fine-tuned
while the furnace is in operation by pressing and holding the
“Auger Feed” button down and then either pressing the “Draft
Trim High” button to advance the voltages higher, or pressing
the “Draft Trim Low” button to decrease the fan voltages.
There are 5 levels on the control board and they are indicated
by a single flash of the LED’s. The default setting is the center
LED (see figure 3). This gives 2 adjustments increasing the
voltage (LED’s 4 & 5) and 2 adjustments decreasing the
voltage. (LED’s 1 & 2) The voltage is increased or decreased
2.5 volts with each adjustment.
Feedrate Adjustment The
feedrate can be fine-tuned while
the furnace is in operation by
pressing and holding the “Auger
Feed” button down and then either
pressing the “Heat Level High” button to increase the
feedrate, or pressing the “Heat Level Low” button to
decrease the feedrate. There are 5 levels on the control board
and they are indicated by a single flash of the LED’s. The
default setting is the center LED (see figure 4). This gives 2
adjustments increasing the feedrate (LED’s 4 & 5) and 2
adjustments decreasing the feedrate. (LED’s 1 & 2) The ON
time is increased or decreased .25 seconds with each
adjustment.
Figure 3
Figure 4