User's Manual

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Figure 19 Diagnostic panel. Panel for diagnosing the SmartKey
16.10 Report panel
The Report panel is used for running tests on SmartKey's drivers, the devices, the system and SmartKey itself, and it
generates a report file. The report file - a normal text file - can then be sent to the Eutronsec's customer servicing
department ([e-mail]) to obtain a detailed explanation about the causes of the problem and information on
how to solve it. To generate a more detailed report, you may attach a list of programs that use (should use) the non-
operating SmartKey. The Add key adds the names of the programs to the list. The Generate report key starts the
analysis and writing procedures on the report file. Figure
Figure 1
shows the Report panel for a SmartKey NET where
programs were not input in the list of programs.