Troubleshooting guide

OmniTouch UC R3.0 – Troubleshooting Guide for IP Softphone

Edition 3 – Page 20

2.3.6.2 Activating ActiveX controls

If the following warning message appears, ActiveX controls have not been activated in the Internet

browser:

Example with Internet Explorer:

Go to the Tools menu and select Internet Options. In the Security tab, click the Local intranet icon

and then the Custom Level button. In the Security Settings window, select Prompt or Enable for the

following entries:

• Download unsigned ActiveX controls

• Run ActiveX controls and plug-ins