User Guide

Instruction Manual pH 510/ Ion 510
29
9 WARRANTY
This bench meter is supplied with a 3-year warranty from manufacturing defects and electrodes for 6 months
from the date of purchase.
If repair or adjustment is necessary and has not been the result of abuse or misuse within the designated
period, please return – freight pre-paid – and correction will be made without charge. Eutech Instruments/
Oakton Instruments will determine if the product problem is due to deviations or customer misuse.
Out of warranty products will be repaired on a charged basis.
Exclusions
The warranty on your instrument shall not apply to defects resulting from:
Improper or inadequate maintenance by customer
Unauthorized modification or misuse
Operation outside of the environment specifications of the products
10 RETURN OF ITEMS
Authorization must be obtained from our Customer Service Department or authorized distributor before
returning items for any reason. A “Return Goods Authorization” (RGA) form is available through our Authorized
Distributor. Please include data regarding the reason the items are to be returned. For your protection, items
must be carefully packed to prevent damage in shipment and insured against possible damage or loss. Eutech
Instruments/ Oakton Instruments will not be responsible for damage resulting from careless or insufficient
packing. A restocking charge will be made on all unauthorized returns.
NOTE: Eutech Instruments Pte Ltd/ Oakton Instruments reserves the right to make improvements in design,
construction, and appearance of products without notice.