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Contents 1. Introduction.............................................................................… 5 1.1 Introduction ......................................................................................... 5 1.2 Product Features................................................................................. 5 2. Hardware Installation.................................................................. 9 2.1 System Requirements.........................................................................
6.2.4 DHCP Relay........................................................................................ 40 6.2.5 DNS Relay .......................................................................................... 41 6.3 Wireless ............................................................................................. 42 6.3.1 Wireless LAN ...................................................................................... 42 6.3.2 Advanced Setting ....................................................
11.1.2 LAN LED............................................................................................ 72 11.1.3 ADSL LED ......................................................................................... 72 11.2 Problems with the Web Interface ................................................... 73 11.3 Problems with the Login Username and Password ..................... 73 11.4 Problems with LAN Interface.......................................................... 74 11.
1. Introduction 1.1 Introduction This full rate Wireless ADSL2+ router is an all-in-one gateway for Home and SOHO applications. This gateway are with full-featured ADSL router that provides high-speed Internet access, 4-port Ethernet switch direct connections to individual PCs or local area network with 10/100 Base-T Ethernet and a 54Mbps IEEE802.11g wireless connectivity. This device uses advanced ADSL chipset solution with complete set of industry standard features for high-speed Internet access.
z ANSI T1.413 issue 2 z ITU-T G.992.1 (G.dmt) z ITU-T G.992.2 (G.lite) z G.994.1 (G.hs, Multimode) z ITU-T G.992.3 (ADSL2 G.dmt.bis) z ITU-T G.992.4 (ADSL2 G.lite.bis) z ITU-T G.992.5 (ADSL2+; Annex A, B, I, J, L & M) z Reach Extended ADSL (RE ADSL) Quick Setup Wizard Support Quick Setup Wizard Web GUI to configure this Wireless ADSL2+ router easily and quickly.
configuration at start-up from a centralized DHCP server. The ADSL router has built-in DHCP server capability enabled by default. It can assign IP addresses, an IP default gateway and DNS servers to DHCP clients. It can also act as a surrogate DHCP server (DHCP Relay) where it relays IP address assignment from the actual real DHCP server to the clients.
z MAC Address Filtering Security z PPP over PAP (Password Authentication Protocol; RFC1334) z PPP over CHAP (Challenge Authentication Protocol; RFC1994) z VPN (IPsec, PPTP, L2TP) pass through z Built-in NAT Firewall z IP-based Packet filtering z Password Protected System Management 8
2. Hardware Installation 2.1 System Requirements z Pentium III 266 MHz processor or higher z 128 MB RAM minimum z 20 MB of free disk space minimum z RJ45 Ethernet Port 2.2 Package Contents z Wireless ADSL2+ Router z RJ-45 Ethernet cable z RJ-11 Phone cable z Power Adapter z Quick Installation Guide 2.3 Front Panel Indicators and Description Front panel of this Wireless ADSL2+ router has LED indicators to display router’s operating status.
2.4 Back Panel PWR Connect with power adapter ON/OFF Power switch button LINE Connect with phone cable 4 Connect with Ethernet Cable to Switch Hub or PC 3 Connect with Ethernet Cable to Switch Hub or PC 2 Connect with Ethernet Cable to Switch Hub or PC 1 Connect with Ethernet Cable to Switch Hub or PC DEFAULT Reset button 2.
3. Connecting Wireless ADSL2+ Router via Ethernet Your router can be managed from anywhere with the embedded Web configuration using a Web browser, such as Microsoft Internet Explorer or Netscape Navigator. Internet Explorer 6.0 and later or Netscape Navigator 7.0 and later versions with JavaScript enabled should be used. A screen resolution of 1024 by 768 pixels is recommended. 3.
Option1: Get an IP from Router Automatically Select the IP Address tab. In this page, click Obtain an IP address automatically radio button.
2) Then, select DNS Configuration tab and select Disable DNS then click OK to finish the configuration. Option2: Configure IP Manually 1) At IP Address tab, select Specify an IP address, set default IP address for the Router is 192.168.1.1, so use 192.168.1.X (X is a number between 2 to 254) for IP Address field and 255.255.255.0 for Subnet Mask field.
2) Select Gateway tab and add default Router IP Address “192.168.1.1” in the New gateway field and click Add. Under DNS Configuration tab, select Enable DNS and add DNS values (192.168.1.1) in DNS Server Search Order field then click Add.
For Windows 2000 Step 1: (a) Right-click My Network Places and select Properties in the main window screen (b) Or, go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and Dial-up Connections.
Step 3: Select Internet Protocol (TCP/IP) then click Properties: Configure IP Automatically: Step 4: Select Obtain an IP address automatically and Obtain DNS server address automatically then click OK to complete IP configuring process.
Configure IP Manually: Step 4: Select Use the following IP address and Use the following DNS server addresses. IP address: Fill in IP address 192.168.1.x (x is a number between 2 to 254). Subnet mask: Default value is 255.255.255.0. Default gateway: Default value is 192.168.1.1. Preferred DNS server: Fill in preferred DNS server IP address. Alternate DNS server: Fill in alternate DNS server IP address. For Windows XP Step 1: Click Start then select Control Panel.
Step 2: Double-click Network Connections icon.
Step 4: Select Internet Protocol (TCP/IP) then click Properties: Configure IP address Automatically: Step 5: Select Obtain an IP address automatically and Obtain DNS server address automatically. Click OK to finish the configuration.
Configure IP Address Manually: Step 5: Select Use the following IP address and Use the following DNS server addresses. IP address: Fill in IP address 192.168.1.x (x is a number between 2 to 254). Subnet mask: Default value is 255.255.255.0. Default gateway: Default value is 192.168.1.1. Preferred DNS server: Fill in preferred DNS server IP address. Alternate DNS server: Fill in alternate DNS server IP address.
4. Configure Wireless ADSL2+ Router via HTML This device supports a Web-based (HTML) GUI to allow users to configure Router setting via Web browser. 4.1 Login 1) Launch the Web browser. 2) Enter the default IP address http://192.168.1.1 3) Entry of the username and password will be displayed. Enter the default login User Name and Password: z The default login User Name of the administrator is admin, and the default login password is trendchip.
4.2 Navigating the Web Configurator Steps to navigate the Web configuration from the Site Map are summarized as below. Steps to navigate the Web configuration from the Site Map are summarized below. ¾ Click on Quick Start to begin a wizard that helps to configure your router. ¾ Click on Interface Setup to configure Internet and LAN functions. ¾ Click on Advanced Setup to configure advanced features. ¾ Click on Access Management to manage Internet access options.
5. Quick Start Wizard Click Quick Start to guide you to configure the device to connect your ISP and have Internet access within minutes. This Quick Start will guide you step by step to configure the password, time zone, and WAN settings of you device. This Wizard is a helpful guide for first time uses to the device. NOTE: It is a strong recommendation that using Quick Start to configure your ADSL settings. Click on the RUN WIZARD button to start the Quick Start wizard.
. The Quick Start Setup Wizard includes four quick steps: 1) Set your new password. 2) Choose your time zone. 3) Set your Internet connection. 4) Re-start your ADSL router. Please follow the quick start step by step to configure the device. Note: If your ISP doesn’t provide DNS, after you complete Quick Start configuration, please go to Interface Setup Æ Internet to configure your DNS settings. Click on NEXT to continue, or on EXIT to exit the wizard without saving.
5.1 Setting a New Password This screen helps you set a new password, replacing the default password. The following table describes the labels in this screen. LABEL DESCRIPTION New Password Enter the password you wish to use here Confirmed Password Enter the password again to confirm Click on BACK to return to the previous screen, on NEXT to continue, or on EXIT to exit the wizard without saving. 5.2 Choose your Time Zone This screen helps you set the time zone for your ADSL2+ Router.
5.3 Set your Internet Connection This screen helps you select, then configure, your ISP connection type. Select the Internet connection type you use to connect to your ISP. Click on BACK to return to the previous screen, on NEXT to continue, or on EXIT to exit the wizard. The following screen will vary depending on which connection type you chose. Each screen is explained below: 5.3.
The following table describes the labels in this screen. LABEL DESCRIPTION VPI Enter the VPI here. VPI can range from 0 to 255. VCI Enter the VCI here. VCI can range from 1 to 65535. Connection Type Select your connection type from the dropdown list. Your ISP should provide the above information. Click on BACK to return to the previous screen, on NEXT to continue, or on EXIT to exit the wizard without saving. 5.3.
5.3.3 Configuring PPPoE PPPoE provides access control and billing functionality in a manner similar to dial-up services using PPP. The router bridges a PPP session over Ethernet (PPP over Ethernet, RFC 2516) from your computer to an ATM Permanent Virtual Circuit (PVC) that connects to the ADSL Access Concentrator, where the PPP session terminates. Single PVC can support any number of PPP sessions from your LAN. The following table describes the labels in this screen.
The following table describes the labels in this screen. LABEL DESCRIPTION Username Enter your username here. Password Enter your password here. VPI Enter the VPI here. VPI can range from 0 to 255. VCI Enter the VCI here. VCI can range from 1 to 65535. Connection Type Select your connection type from the dropdown list. Your ISP should provide the above information. Note that you must enter the user name exactly as your ISP assigned it.
The following table describes the labels in this screen. LABEL DESCRIPTION VPI Enter the VPI here. VPI can range from 0 to 255. VCI Enter the VCI here. VCI can range from 32 to 65535. Connection Type Select your connection type from the dropdown list. Your ISP should provide the above information. Click on BACK to return to the previous screen, on NEXT to continue, or on EXIT to exit the wizard without saving. 5.3.
65535. 0 to 31 is reserved for local management of ATM traffic. 5.4 Finishing the Wizard The Quick Start wizard now has all the information it needs. Click on BACK to make changes or correct mistakes. Click on NEXT to save the current settings. Click on EXIT to exit the wizard without saving. Your changes have been saved. Click on CLOSE. The Quick Start wizard window will close.
6. Interface Setup The physical connections determine whether the router ports are local area network (LAN) ports or wide area network (WAN) ports. There are two kinds of IP networks. The local, private kind is the LAN network; the global, public kind is the WAN network. The following illustration shows the relationship between the router and the two different networks. A LAN is a shared communication system to which many computers are attached.
6.1.1 ATM VC & QoS ATM settings are used to connect to your ISP. Your ISP provides VPI, VCI, settings to you. In this Device, you can totally setup 8 PVCs on different encapsulations if you apply 8 different virtual circuits from your ISP. You need to activate the VC to take effect. For PVCs management, you can use ATM QOS to setup each PVC traffic line’s priority. Virtual Circuit: Select the VC number you want to setup. VPI: Virtual Path Identifier. The valid range for the VPI is 0 to 255.
PCR; the system default is 0 cells/sec. MBS: Maximum Burst Size (MBS) is the maximum number of cells that can be sent at the PCR. After MBS is reached, cell rates fall below SCR until cell rate averages to the SCR again. At this time, more cells (up to the MBS) can be sent at the PCR again. CBR is for connections that support constant rates of data transfer. The only parameter you need to worry about in CBR is PCR. UBR is for connections that have variable traffic.
(2) Static IP Address Select this option to set static IP information. You will need to enter in the encapsulation type (1483 Bridged IP LLC, 1483 Bridged IP VC-Mux, 1483 Routed IP LLC (IPoA), 1483 Routed IP VC-Mux), IP address, subnet mask, and gateway address provided to you by your ISP. Each IP address entered in the fields must be in the appropriate IP form, which is 4 IP octets separated by a dot (x.x.x.x). The Router will not accept the IP address if it is not in this format.
LABEL DESCRIPTION Username Enter your username for your PPPoE/PPPoA connection. Password Enter your password for your PPPoE/PPPoA connection. Encapsulation Select your encapsulation type from the dropdown list. Bridge Interface Select whether the Interface will be Activated or Deactivated. Connection Select whether your connection is always on or if it connects on demand. If on demand, specify how many minutes the connection may be idle before it disconnects.
IP Address: For PPPoE/PPPoA connection, you need to specify the public IP address for this ADSL Router. The IP address can be either dynamically (via DHCP) or given IP address provide by your ISP. For Static IP, you need to specify the IP address, Subnet Mask and Gateway IP address. NAT: Select this option to Activate/Deactivated the NAT (Network Address Translation) function for this VC. The NAT function can be activated or deactivated per PVC basis.
6.2 LAN There are the IP settings of the LAN Interface for the device. These settings may be referred to as Private settings. You may change the LAN IP address if needed. The LAN IP address is provided to your internal network and cannot be seen on the Internet. 6.2.1 Router Local IP IP Address: Enter the IP address of your ADSL router in dotted decimal notation, for example, 192.168.1.1 (default setting).
6.2.2 Explaining RIP Setup Routing Information Protocol (RIP) allows a router to exchange routing information with other routers. The RIP Direction field controls how RIP packets are allowed to enter and leave the router. Selecting Both means the router will broadcast its routing table and incorporate the RIP information that it receives. Selecting In Only means the router will only accept RIP packets received, not send RIP packets.
LABEL Starting IP Address DESCRIPTION Enter the starting IP address you wish to use as the DHCP server's IP assignment. IP Pool Count Enter the maximum user pool size you wish to allow. Lease Time Enter the amount of time you wish to lease out a given IP address. DNS Relay Select the DNS relay option you wish to use from the dropdown list. Primary DNS Server Enter the primary DNS server IP address you wish to use. For user discovered DNS only.
6.2.5 DNS Relay The DNS Configuration allows the user to set the configuration of DNS. DNS Rely Selection: If user wants to disable this feature, he just needs to set both Primary & Secondary DNS to 0.0.0.0. Using DNS relay, users can setup DNS server IP to 192.168.1.1 on their computer. If not, device will perform as NO DNS relay. If you don’t want to use the DNS Relay option, set the DNS relay to “Use User Discovered DNS Server Only” and set both Primary and Secondary DNS Servers to “0.0.0.0”.
6.3 Wireless 6.3.1 Wireless LAN SSID: The SSID is a unique name to identify the ADSL Router in the Wireless LAN. Wireless Clients associating to the ADSL Router must have the same SSID. Broadcast SSID: Select No to hide the SSID such that a station can not obtain the SSID through passive scanning. Select Yes to make the SSID visible so a station can obtain in the SSID through Passive scanning. Channel ID: The range of radio frequencies used by IEEE 802.11b/g wireless devices us called a channel.
and the client adapters, the same value must be assigned to Key 2 on both access point and the client stations and so on, for all four WEP keys. WPA-PSK Wi-Fi Protected Access, pre-shared key. Encrypts data frames before transmitting over the wireless network. Pre-shared Key is used to encrypt data. Both the ADSL Router and the wireless clients must use the same WPA-PSK Key for data transmission. 6.3.
7 Advanced Setup 7.1 Firewall User can enable or disable firewall feature of the ADSL router in the page. Firewall: Select this option can automatically detect and block Denial of Service (DoS) attacts, such as Ping of Death, SYN Flood, Port Scan and Land Attack. SPI: Select this option to Enabled or Disabled the SPI feature. (NOTE: If you enable SPI, all traffics initiate from WAN would be blocked, including DMZ, Virtual Server, and ACL WAN side) 7.
[Static Route] Select this option to set Static Routing information. Destination IP Address: This parameter specifies the IP network address of the final destination of packets routed by this rule. IP Subnet Mask: Enter the subnet mask for this destination. Gateway IP Address: Enter the IP address of the gateway. A gateway does the actual forwarding of the packets. Enter the gateway’s IP address in the field or select which PVC you wish to act as a gateway.
between 1 and 15. In practice, 2 or 3 is usually a good number. Announced in RIP: This parameter determines if the ADSL router includes the router to this remote node in its RIP broadcasts. If you choose Yes, the router in this remote node will be propagated to other hosts through RIP broadcasts. If you choose No, this route is kept private and is not included in the RIP broadcasts.
Note: For VCs with single IP, they share the same DMZ & Virtual servers; for VCs with multiple IPs, each VC cab set DMZ and Virtual servers. Furthermore, for VCs with multiple IPs, they can define the Address Mapping rules; for VCs with single IP, since they have only one IP, there is no need to individually define the Address Mapping rule. 7.3.
7.3.2 How NAT Works Each packet has two addresses – a source address and a destination address. For outgoing packets, the ILA is the source address on the LAN, and the IGA is the source address on the WAN. For incoming packets, the ILA is the destination address on the LAN, and the IGA is the destination address on the WAN. NAT maps private (local) IP addresses to globally unique ones required for communication with hosts on other networks.
7.3.4 NAT Mapping Types NAT supports five types of IP/port mapping. They are: a. One-to-One: In One-to-One mode, the TC3162 EVM maps one local IP address to one global IP address. b. Many-to-One: In Many-to-One mode, the TC3162 EVM maps multiple local IP addresses to one global IP address. c. Many-to-Many Overload: In Many-to-Many Overload mode, the TC3162 EVM maps multiple local IP addresses to shared global IP addresses. d.
ILA4 IGA2 … Many-to-Many No Overload ILA1 IGA1 ILA2 IGA2 ILA3 IGA3 … Server Server 1 IP IGA1 Server 2 IP IGA1 Server 3 IP IGA1 7.3.5 DMZ A DMZ (de-militarized zone) is a host between a private local network and the outside public network. It prevents outside users from getting direct access to s server that has company data. Users of the public network outside the company can access only the DMZ host. DMZ: Toggle the DMZ function Enabled or Disabled.
Rule Index: The Virtual server rule index for this VC. You can specify up to 10 rules. All the VCs with single IP will use the same Virtual Server rules. Start & End port number: Enter the specific Start and End Port number you want to forward. If it is one port only, you can enter the End port number the same as Start port number. For example, set the FTP Virtual server, you can set the start and end port number to 21. Local IP Address: Enter the IP Address for the Virtual Server in LAN side.
without saving. 7.3.7 IP Address Mapping The IP Address Mapping is for those VCs that with multiple IPs. The IP Address Mapping rule is per-VC based. (only for Multiple IPs’ VCs). Rule Index: The Virtual server rule index for this VC. You can specify up to 10 rules. All the VCs with single IP will use the same Virtual Server rules. Rule Type: There are 4 types of One-to-One, Many-to-One, Many-to-Many Overload, and Many-to Many No-Overload.
7.4 ADSL Select this option to set ADSL Mode and ADSL Type information. ADSL Mode: Select which mode your ADSL connection uses from the dropdown list. The option has Auto Sync-up, ADSL2+, ADSL2, G.DMT, T1.413, G.LITE ADSL Type: Select the ADSL type you use from the dropdown list. ANNEX A, ANNEX I, ANNEX A/L, ANNEX M, ANNEX A/I/J/L/M When you are done making changes, click on SAVE to save your changes.
8. Access Management 8.1 ACL Go to Access Management Æ ACL to enable remote management. Access Control Listing (ACL) is a management tool that acts as a filter for incoming or outgoing packets, based on application. You may use telnet or Web to remotely manage the ADSL Router. User just needs to enable Telnet or Web and give it an IP address that wants to access the ADSL Router. The default IP 0.0.0.0 allows any client to use this service to remotely manage the ADSL Router.
For Example: How to set your ACL? 1. You must choose Activated to enable your ACL function. 2. Select the ACL Rule Index number (up to 16 number) 3. You can set the specific Secure IP address or set 0.0.0.0 for all IPs. 4. Choose the Application which you want to access for this ACL Rule index. 5. Select the Interface you want to access from. 6. After all settings are ready, click SAVE and continue next ACL Rule Index setting. [Note] 1. You must set one ACL index to access your router via LAN interface.
interface. If all six rules in an index are Next rules, the data will be sent to the next index for filtering. IP Filter Set Index: The IP Filter Set Index from 1 to 12 and each index can set up to 6 IP Filter. Interface: Choices from PVC0 to PVC7 and LAN. Direction: Choices are Both, Incoming and Outgoing. Select which direction of data flow you wish to apply the filters to. Note that Incoming and Outgoing are from the point of view of your router, relative to the interface you select.
Destination IP Address: Enter the destination IP address that you wish to deny access to your system. Subnet Mask: Enter the subnet mask of the destination IP address Port Number: Enter the port number of the destination IP address. Note that 0 means that all ports are allowed Protocol: Select the protocol to filter. Choices are TCP, UDP, and ICMP. Rule Unmatched: Choices are Forward and Next. Select what happens to the data in question if the rule you are currently editing is unmatched.
Unmatched” option, you must choose NEXT until the last filter IP choose Forward. 3. After every setting is done, click SAVE to continue next IP Filter Editing.
8.3 SNMP The Simple Network Management Protocol (SNMP) is used for exchanging information between network devices. It enables a host computer to access configuration, performance, and other system data that resides in a database on the modem. The host computer is called a management station and the modem is called an SNMP agent. The data that can be accessed via SNMP is stored in a Management Information Database (MIB) on the modem.
8.4 UPnP UPnP (Universal Plug and Play) is a distributed, open networking standard that uses TCP/IP for simple peer-to-peer network connectivity between devices. An UPnP device can dynamically join a network, obtain an IP address, convey its capabilities and learn about other devices on the network. In turn, a device can leave a network smoothly an automatically when it is no longer in use. UPnP broadcasts are only allowed on the LAN.
8.5 DDNS The Dynamic Domain Name System allows you to update your current dynamic IP address with one or many dynamic DNS services so that anyone can contact you (in NetMeeting, CU-SeeMe, etc.). You can also access your FTP server or Web site on your own computer using a DNS-like address (for instance myhost.dhs.org, where my host is a name of your choice) that will never change instead of using an IP address that changes each time you reconnect.
SAVE: Click SAVE to save your changes. Note that you must enter the user name exactly as your ISP assigned it. If the assigned name is in the form of user@domain where domain identifies a service name, enter it exactly as given. When you are done making changes, click on SAVE to save your changes. 9. Maintenance 9.1 Administration There is only one account that can access Web-Management interface-Administration. Admin has read/write access privilege. In this web page, you can set new password for admin.
9.2 Time Zone The system time is the time used by the device for scheduling services. You can manually set the time or connect to a NTP (Network Time Protocol) server. If an NTP server is set, you will only need to set the time zone. If you manually set the time, you may also set Daylight Saving dates and the system time will automatically adjust on those dates. Current Date/Time: This field displays an updated Date and Time when you reenter this menu.
When you are done making changes, click on SAVE to save your changes or on CANCEL to exit without saving. 9.3 Firmware You can upgrade the firmware of the router in this page. Make sure the firmware you want to use is on the local hard drive of the computer. Click on Browse to browse the local had drive and locate the firmware to be used for the update. Then press UPGRADE to upload new Firmware. It might take several minutes, don’t power off it during upgrading.
9.4 System Restart The SysRestart screen allows you to restart your router with either its current settings still in place or the factory default settings. If you wish to restart the router using the factory default settings (for example, after a firmware upgrade or if you have saved an incorrect configuration), select Factory Default Settings to reset to factory default settings. Otherwise, you can select Current Settings.
9.5 Diagnostic The Diagnostic Test page shows the test results for the connectivity of the physical layer and protocol layer for LAN & WAN sides. Select which PVC you wish to test from the dropdown list. The router will automatically run diagnostic tests on that circuit. A green PASS means that the given test was passed, a red FAIL means that the test was failed and a green SKIPPED means that the test was skipped. Note: 1) User ONLY can view PVC0’s Diagnostic Test connection.
10. Status 10.1 Device Info The Device Info screen is a tool that you use to monitor your ADSL Router. It shows the Firmware Version, WAN, LAN, and MAC address information. Note that these fields are read-only and are not meant for diagnostic purposes. Except the Virtual Circuit, click the drop-down list and select the name of the Virtual Circuit on which the system status is to be shown. [Device Information] Firmware Version: This filed displays current firmware version.
system status is to be shown. Status: Connected or Not Connected Connection Type: The WAN Connection Type. IP Address: The WAN port IP address Subnet Address: The WAN port IP subnet mask. Default Gateway: The IP address of the default gateway, if applicable. DNS Server: The IP address of the DNS Server [ADSL] ADSL Firmware Version: This field displays current ADSL firmware version. Line States: This field displays the ADSL connection process and status.
Client ADSL Router and the reference signal power level transmitted from the Central Office DSLAM. Data Rate: This field displays the ADSL data rate. 10.2 System Log The System Log displays data generated or acquired by routine system communication with other devices, such as the results of negotiations with the ISP's computers for DNS and gateway IP addresses. The device keeps a running log of events and activities occurring on the Router.
10.3 Statistics The ADSL Router keeps statistic of traffic that passes through it. You are able to view the amount of packets that passes through the Router on both the WAN port & the LAN port. The traffic counter will reset if the device is rebooted. You can select Ethernet/ADSL to view the statistics report of LAN/WAN. [Ethernet] The Ethernet screen gives you information on how much data your router has transmitted and received across the Ethernet connection. Click on REFRESH to update the screen.
[ADSL] The ADSL screen gives you information about how much data your router has transmitted or received across the ADSL connection. Click on REFRESH to update the screen.
11. Troubleshooting If the router is not function properly, first check this session for simple troubleshooting before contacting your Internet service provider (ISP) for support. 11.1 Using LEDs to Diagnose Problems The LEDs are useful aides for finding possible problem causes. 11.1.1 Power LED The PWR LED on the front panel does not light up. STEPS 1 CORRECTIVE ACTION Make sure that the power adaptor is connected to the router and plugged in to an appropriate power source.
11.2 Problems with the Web Interface I cannot access the web Interface. STEPS 1 CORRECTIVE ACTION Make sure you are using the correct IP address of the router. Check the IP address of the router. 2 Make sure that there is not a console session running. 3 Check that you have enabled web service access. If you have configured a secured client IP address, your computer’s IP address must match it. Refer to the chapter on remote management for details.
4 It is highly recommended to change the default username and password. Make sure you store the username and password in a save place. 11.4 Problems with LAN Interface I cannot access the router from the LAN or ping any computer on the LAN. STEPS CORRECTIVE ACTION 1 Check the Ethernet LEDs on the front panel. A LAN LED should be on for a port that has a PC connected. If it is off, check the cables between your router and the PC. Make sure you have uninstalled any software firewall for troubleshooting.
2 The username and password apply to PPPoE and PPoA encapsulation only. Make sure that you have entered the correct Service Type, User Name and Password (be sure to use the correct casing). 11.6 Problems with the Internet Access I cannot access the Internet. STEPS CORRECTIVE ACTION 1 Make sure the router is turned on and connected to the network. 2 If the ADSL LED is off, refer to Section 11.1.3 (Page 71). 3 Verify your WAN settings. 4 Make sure you entered the correct user name and password.
