User manual

8.5 SwitchBoard (Auto Attendant Settings)
The IP PBX SwitchBoard provides an Auto Attendant to service user for calls. When receiving an
incoming call, the auto attendant will play a welcome prompt message and transfer to another
extension number. The settings include welcome prompt message, operator, and auto attend.
8.5.1 Prompt Message
You may choose the prompt message for the auto attendant to play while receiving incoming calls.
You need to upload the messages to the prompt list for setting choices.
8.5.2 Operator Setting
When a transfer call can not be transferred to the desired extension number, the call will be
transferred to operator. The operator can be any extension or PSTN number with assigned priority,
and the call will be forwarded by priority.
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