UTG7100-IP Series SIP VoIP Telephone User Manual V1.
Table of Content 1. Introductions ................................................................3 2. Features ......................................................................3 3. Standard Compliances ................................................4 4. Packing Contents ........................................................4 5. LED Indicators .............................................................4 6. Installations & SIP Configurations ...............................5 7.
1. Introductions The UTG7100-IP is an IP Telephone with SIP Protocols for Voice over IP (VoIP) applications. Connecting to the Internet, the UTG7100-IP can make a VoIP call over the Internet. The UTG7100-IP provides one WAN port for Internet ADSL connections, and one LAN port for Notebook PC. With an embedded NAT/DHCP server, UTG7100-IP can be easily configured for different network diagrams by IE Web browser and telephone keypads.
3. Standard Compliances The UTG7100-IP VoIP Phone supports for the following standards VoIP Protocol: IETF RFC3261 and RFC 2543 for SIP SIP Authentication: IETF RFC2069 and RFC 2617 for MD5 Speech Codec: ITU-T G.711, G.723, G.729A/B, VAD and CNG Echo Cancellation: ITU-T G.165/168 4. Packing Contents Inside the package you should find: (1) One UTG7100-IP SIP Phone (2) One AC to DC Power Adaptor (9~12VDC/1A) (3) One User Manual CD Please check if the packing is damaged or any component is missing.
6. Installations & SIP Configurations 1. Connect UTG7100-IP RJ45 WAN port to NAT Router using a Category 5 LAN cable. 2. Connect RJ45 LAN port to Notebook PC using a Category 5 LAN cable. 3. Connect DC Power Adaptor. The LCD Panel will start displaying ”Loading Program” for about 5 seconds, and the LEDs will be ON and start initializations. 4. . The LCD panel will show Date, Time and No service without SIP registration, or after successful SIP registration. 5.
8. Configurations by Web Browser You may enter the IP address from PC Web browser to configure UTG7100-IP . For example, enter http://192.168.123.1:9999 from IE web browser to display login page as follows. 8.1. Please enter the default IP address http://192.168.123.1:9999 from PC Web browser. The following Web page shall be displayed on PC. If you have difficulties accessing the Web page from the PC Web browser, the subnet IP of PC might be different from 192.168.123.xxx.
System Information 8.4. The system information shows firmware version, Codec, etc. 8.5. You may click the buttons, for example Phone Book, at the left hand side to configure the UTG7100-IP . Phone Book Phone Book Settings 8.6. You may add/delete Name up to maximum 140 entries in Phone book list. 8.7. To add a phone name, you need to enter the position, the name, and the phone URL. When you finished a new phone list, just click the “Add Phone” button. 8.8.
Speed Dial Phone List 8.11. You can add/delete Speed Dial number up to maximum 10 entries in Speed Dial Phone List. 8.12. If you need to add a phone number into the Speed Dial list, you need to enter the position, the name, and the URL. Click the “Add Phone” button to finish the setting. 8.13. To delete a phone number, please select the phone number you want to delete then click “Delete Selected” button. If you want to delete all phone numbers, please click “Delete All” button.
Phone Setting Call Forward Setting 8.14. You can select the forward mode and enter the forward URL. All Forward: All incoming call will forward to the URL you choose. Busy Forward: The incoming call will forward to the URL when you are busy and on the phone. No Answer Forward: The incoming call will forward to the URL when no answer. 8.15. You need to set the Time Out ring which will initiate No-Answer forwarding to the number you choose. When you finished the setting, please click the “Submit” button.
SNTP Settings 8.16. You can setup the primary and the second SNTP Server IP Addresses to get the date/time information. You may also set the Time Zone, and how long need to synchronize again. When you finished the setting, please click the “Submit” button.
Volume Settings 8.17. You can setup the Handset Volume/Gain, Ringer Volume, and Speaker Volume/Gain in this page. Handset/Speaker Volume is to set the volume hearing from the handset/Speaker. Handset Gain is to set the volume send out from the handset. Speaker Gain is to set the volume send out from the microphone at the bottom of UTG7100-IP . Melody Settings 8.18. You can select the ringer melody type for the imcoming call. .
DND Settings 8.19. You can setup the DND (Do Not Disturb) to keep the phone slience. You can choose DND Always or DND period. . DND Always: All incoming call will be blocked until the feature is disabled. DND Period: Set a time period and the phone will be blocked during the time period. If the “From” time is large than the “To” time, the block time will from Day 1 to Day 2. When you finished the setting, please click the Submit button.
Dial Plan Settings 8.20. Dial plan and auto dial timer settings can be set in this page. The dial plan allows you to map the dialing into an easy-to-remember phone number system. The auto dial timer specifies the elapse time between the dialing digits. When Drop prefix is ON and the dialing prefix is matched, the prefix will be dropped and replaced by the rule digits and followed by the rest of dialing digits.
Call Waiting Setting: 8.25. When call waiting is set ON, you will hear an interrupt “dodo” tone over the phone to remind that there is an incoming call from the third party. Soft Key Setting 8.26. You can configure the pickup and VMS key setting to co-work with IP PBX in this page. Pick Up & Voice Mail 8.27. UTG7100-IP may pick up the incoming call for another UTG7100-IP when registered in the same IP PBX.
Hot Line Settings 8.29. You can enable/disable and set Hot Line phone number in this page. 8.30. When Hot Line mode is enabled, you just pick up the phone and the UTG7100-IP will call the Hot line number immediately. The default for Hot Line mode is disabled. 8.31. Hot-Line Mode is very convenient for IP calling to Public Switching Telephone Network (PSTN) number through FXO Gateway Alarm Settings 8.32. You can configure the Alarm setting in this page.
Network 8.33. You can check the Network status, and configure the WAN, LAN, DDNS, and VLAN settings in this section. Network Status 8.34. You can check and show the current Network setting in this page.
WAN Settings 8.35. The WAN setting is used to configure the Ethernet port connects to the ADSL Modem/Router. 8.36. The default setting is NAT mode for IP PHone, and this enables the embedded NAT router between the LAN port and PC port. NAT router. You may change to Bridge Mode if you need NOT use the embedded When setting to Bridge Mode, the WAN and the LAN ports will be bridged. 8.37. There are three selections for WAN: Fixed IP, DHCP Client, and PPPoE modes.
LAN Settings 8.41. The default IP address is 192.168.123.1 for UTG7100-IP , with Net Mask 255.255.255.0., and DHCP Server enabled. The IP addresses for DHCP are from 150 to 200. 8.42. Connect your PC to the PC port, set your PC as DHCP Client mode, and then the PC will get an IP address from the UTG7100-IP automatically. 8.43. When you finished the setting, please click the Submit button.
DDNS Settings 8.44. You can configure the DDNS setting in this page. You need to have the DDNS account and input the informations properly. You need a DDNS account with a public IP address then others can call you via the DDNS account. Most of the VoIP applications are working with a SIP Proxy Server as well as DDNS Server. When you finished the setting, please click the Submit button.
VLAN Settings 8.45. There are two parts for VLAN settings. One is to set for VoIP packets related to UTG7100-IP , and the other is for the VLAN setting in the NAT Mode. 8.46. There are two kinds of destination packets coming to the WAN port, one is VoIP packets for UTG7100-IP , and the other will go through the WAN port to the LAN port. 8.47. VLAN Packets: If you enable VLAN Packets and set the VID, User Priority, and CFI, then all the incoming packets will be checked with the IP Address and the VID. 8.48.
DMZ Setting 8.52. The DMZ can be enabled/disabled and configured in this page.
Virtual Server 8.53. The Virtual Server IP and Port numbers can be configured in this page. PPTP Setting 8.54. The PPTP Server can be set ON/OFF in this page.
SIP Settings Service Domain Settings 8.55. You can setup the Service Domain, Port Settngs, Codec Settings, RTP Setting, RPort Setting and Other Settings for SIP Proxy Server registrations in this page. 8.56. You may register up to three SIP Servers for three Realms in the UTG7100-IP . You can receive the incoming calls from all the three SIP Servers. For outgoing calls, you may select the registration SIP server first, and then call the associated registration phone number.
Port Settings 8.67. The SIP Port and RTP Port numbers are default at 5060 and 60000, respectively. number must be even number. The RTP port If you have more than one VoIP phones under the same NAT router, it is recommended that different RTP port numbers be assigned to each of IP Phones. Codec Settings 8.68. You can setup the Codec priority, RTP packet length, and VAD function in this page. When you finished the setting, please click the Submit button.
Codec ID Settings 8.69. You can set the Codec ID to meet the other device’s requirement. When you finished the setting, please click the Submit button. DTMF Settings 8.70. You can setup the options for DTMF function in this page. The options include RFC2833 (Outband DTMF), Inband DTMF, and Send DTMF SIP info. If you are making two-stage callings for extension to PSTN, you might need to select RFC2833 DTMF option.
RPort Function 8.71. You can enable/disable the RPort in this page. To change this setting, please follow your ISP information. When you finished the setting, please click the Submit button. Other Settings 8.72. You can setup the Hold by RFC, Voice/SIP QoS and SIP expire time in this page. To change these settings please following your ISP information. When you finished the setting, please click the Submit button. The QoS setting is to set the voice packets’ priority.
NAT Transversal STUN Setting 8.73. You can Enable/Disable and configure STUN Server IP address in this page. This function helps IP Phone working properly behind NAT. To change these settings please follow your ISP information. When you finished the setting, please click the Submit button.
Others 8.74. You can setup Auto Config, MAC Clone, Tone and Some Advanced Settings in this page. Auto Configuration Setting 8.75. Auto Configuration function can be used to download the configuration file stored in the TFTP, HTTP, or FTP server. This function must co-work with the Auto Config Server. please click the “Submit” button. After enabling the function, Remember to click “Save” in the Save Change section.
MAC Clone Setting 8.76. The MAC Clone function is to clone the MAC when only one MAC is available from ITSP. This is to share with the PC using the same MAC. When you finished settings, please click the Submit button. Tones Settings 8.77. The Tone setting can be adjusted to generate Dial tone, Ring tone, Ring Back tone, and Busy tone for different countries. When you finished with the settings, please click the Submit button.
Advanced Setting 8.78. The advanced settings might be useful for some network requirements. echo when someone ping this device. The ICMP function is to This can prevent from haker attacking the device by not echoing. When you finished the setting, please click the Submit button.
System Authority 8.79. The user login name and password can be changed in this page. Save Change 8.80. If you want to save the changes you have made for new setting in the VoIP Phone, You have to click the Save button. After you click the Save button, the VoIP Phone will automatically restart and the new setting will get effective.
Update Update Firmware 8.81. The IP Phone provides two methods, HTTP or TFTP, to update new firmware as the following steps: 8.82. Select the firmware code type, Risc or DSP code. (mostly for Risc code) 8.83. Click the “Browse” button to choose the updated file location for HTTP download, or 8.84. Select TFTP and enter the IP address of TFTP server for firmware download, then click the “Update” button.
Auto Update Settings 8.85.
Restore Default Settings 8.86. You can restore the VoIP Phone to factory default in this page. Click the Restore button, then the IP Phone will restore to default and automatically restart again. Reboot 8.87. If you want to restart the VoIP Phone, you can just click the Reboot button, and then the VoIP Phone will restart automatically.
9. LCD Display with Keypads Settings Keypad Descriptions: Key Name 1 2 3 4 5 6 7 8 9 0 * # REDIAL HOLD TRANSFER MENU ENTER VOL +/UP/DOWN P. BOOK CALL LOG DEL/MUTE CONF.
LCD Display with Keypad Settings: 1. Phone Book 1.1 Search: 1.2 Add entry: 1.3 Speed dial: 1.4 Erase all: Search Phone Book. Add new phone number to phone book. Add speed dial phone number to speed dial list. Erase all phone number from Phone Book. 2. Call history 2.1 Incoming calls: 2.2 Dialed numbers: 2.3 Erase record: 2.3.1 All: 2.3.2 Incoming: 2.3.3 Dialed: Show all incoming call. Show all dialed call. Delete call history. Delete all call history. Delete all incoming call. Delete all dialed out call.
4. Network 4.1 WAN Setup: 4.1.1 IP Type: 4.1.1.1 Fixed IP client 4.1.1.2 DHCP client: 4.1.1.3 PPPoE client: 4.1.2 Fixed IP setting: 4.1.2.1 Host IP 4.1.2.2 Subnet mask 4.1.2.3 Gateway IP 4.1.3 PPPoE setting: 4.1.3.1 User name 4.1.3.2 Password 4.2 LAN Setup: 4.2.1 Bridge 4.2.2 NAT 4.3 DNS Server: 4.3.1 Primary DNS 4.3.2 Secondary DNS 4.4 VLAN: 4.4.1 Activation 4.4.2 VID 4.4.3 Priority 4.4.4 CFI 4.5 Status: Show IP addresses of WAN, LAN and MAC address (use UP/Down keys). 5.
5.3 RTP Setting: 5.3.1 Outband DTMF: Outband DTMF Enabled/Disabled. 5.3.2 Duplicate RTP 5.3.2.1 No duplicate: No resend voice packets. 5.3.2.2 One duplicate: Resend voice packets once. 5.3.2.3 Two duplicate: Resend voice packets twice. 5.4 RPort Setting: RPort Enabled/Disabled. 5.5 Hold by RFC: Hold by RFC3261 Enabled/Disabled. 5.6 Status: Use Up/Down keys to show the SIP Proxy register status. 6. NAT Transversal 6.1 STUN setting 6.1.1 STUN: 6.1.2 STUN server: STUN Enabled/Disabled.
10. VoIP Application Examples You can use PC Web browser to configure UTG7100-IP . http://192.168.123.1:9999 from PC web browser. A. ADSL Connections without NAT Router for UTG7100-IP ADSL Modem INTERNET WAN LAN PSTN PSTN Phone IP: 192.168.123.1 B. ADSL Connections with NAT Router for UTG7100-IP ADSL Modem INTERNET NAT Router WAN LAN PSTN Phone IP: 192.168.123.
Example 1: SIP-to-SIP Calling/Answering Applications: The SIP-to-SIP calling works when both calling and answering parties are registered to SIP server with given registered phone numbers. The ADSL connections can be as in either Diagrams A or B. Both parties are registered to SIP server under NAT router. For Diagram A without NAT router, you may select NAT mode to enable the embedded NAT router. For Diagram B with external NAT router, you may select Bridge mode to disable the embedded NAT.
Example 3: Direct IP to Direct IP Calling/Answering Applications: The applications are for ADSL connection without NAT router as in Diagram A. with fixed real IP. known fixed IP. Both parties are The Direct IP calling works when both calling and answering parties are with SIP server registrations are not required in this application. Configurations: 1. Select “Fixed IP” in the “Network / WAN settings” page, 2. Enter the items of IP, Subnet Mask, Gateway IP, 3. Click the “Submit” button. Callings: 4.
Example 5: 3-Way Conference Call, Call Transfer, Call Waiting, Hold Applications: The Call Transfer and 3-Way Conference Call applications are for calls among Parties A, B, and C. Three parties are registered to SIP server with either fixed real IP or private IP. There are two kinds of call transfer; Blind Transfer and Attendant Transfer. Blind Transfer: 1. Party A calls Party B. 2. While in conversation, Party B may press Transfer key, and should hear a dial tone. 3.
11. Trouble Shooting for Web Configurations 11.1. DO NOT HEAR DIAL TONE? When you pick up the phone and hear a busy tone, it indicates the WAN port is NOT connected. The LCD will show Ethernet Error! Make sure the ADSL Ethernet cable is connected to the WAN port of UTG7100-IP and Power Reset again. 11.2. CAN NOT ACCESS WEB PAGE? IE Web Browser is a useful tool to configure UTG7100-IP . When you have difficulties in accessing the default IP address http://192.168.123.
11.3. CONFIGURE PC’S IP SETTINGS FOR UTG7100-IP EMBEDDED NAT FUNCTION? If you don’t have a router to connect both PC and UTG7100-IP for sharing the only one IP address from ADSL/Cable modem, you should enable the embedded NAT function inside UTG7100-IP . You need to change your PC’s IP settings to recognize UTG7100-IP as the default gateway. In this case, you should enable the embedded NAT router of UTG7100-IP to provide more than one IP addresses for PC and UTG7100-IP .
