User's Manual

15
Troubleshooting
Troubleshooting
IMPORTANT QUESTION:
Steamer?
A. YES!
Floor Steamer should NEVER be used without either a Hard Surface
Floor Pad or Carpet Glide with Carpet Pad.
Issues Possible Causes Solutions
Steam is not coming out of the Improper Handle assembly. Call Customer Service to receive instructions
Steam Nozzles. to correct the problem.
The Scrubbing Floor Pad Not enough pressure was Position Steamer about 2” above Pad and
is not adhering to Steamer. applied when attaching Pad. FIRMLY press it down onto the Pad.
Floor Pad requires replacing Replacement Floor Pads can be purchased at
due to age of the Floor Pad. most electrical appliance retail outlets.
The Cleaning Pads are getting Boiler is overfilled. Let Steamer run until excess water ceases.
soaked (too wet). Why? -OR- Remove some water from Boiler once
the Boiler has cooled down completely.
Green “Steam Ready Indicator Wait for green “Steam Ready Indicator Light”
Light” is not illuminated. to illuminate.
The steam seems to be Front Steam Jets are being Only use Front Steam Jets in short bursts for
making my floor too wet. used too frequently. cleaning tougher stains or to clean hard to
reach areas.
Antibak Sanitizer Trigger is Pull the Trigger less frequently, use more
being used too often. sparingly.
The Cleaning P
ad is too wet Replace the wet Pad with a dry, clean Pad
(saturated with moisture) and continue cleaning.
The Antibak is running out Trigger is being used too Pull Trigger less frequently and use Antibak
quickly. frequently. more sparingly.