Specifications

Troubleshooting
Problems & Possible Solutions 8 - 7
8
Problems & Possible Solutions
Problem Possible Cause - Solution
You turned the power on
but it doesn’t work.
Battery missing / incorrectly installed. Check the battery bay, make sure the battery is present and
seated properly (the design of the battery only allows it to go in one way). Make sure there’s
nothing interfering with the battery contacts.
The Battery LED power
indicator , is blinking
orange.
Low Battery. Plug in the AC power source. If the computer doesn’t start up immediately, turn it off
then on again.
You are losing battery
power too quickly.
The system is using too much power. If your OS has a Power Options scheme (see “Power
Plans” on page 3 - 4) check its settings. You may also be using a USB device/external device
that is drawing a lot of power.
Actual battery operating
time is shorter than
expected.
The battery has not been fully discharged before being recharged. Make sure the battery is fully
discharged and recharge it completely before reusing (see “Battery Information” on page 3 -
11).
Check the settings of any active power plan (see “Power Plans” on page 3 - 4).
A peripheral device/USB device is consuming a lot of power. Turn off/remove the unused device
to save power.
Unwelcome numbers
appear when typing.
If the LED is lit, then Num Lock is turned ON. (see “LED Indicators” on page 1 - 9).