Specifications
6 
dedicated wire for each call. For the 
period of time you were on the phone 
you “owned” a copper wire connection 
between your phone and the other party. 
In today’s PSTN, all calls are digitized 
and can be combined with thousands of 
others running over fiber optic cable 
between central stations. However, the 
connection between the two phones 
must remain open for the length of 
the call. 
When computer data is transmitted 
over phone lines or cable, it is also in 
digital form. However, the data is sent 
in packets and does not require a 
dedicated pathway to reach its 
destination. In fact, when a computer 
sends a stream of data packets, they 
may all arrive at their destination after 
traveling different routes. There are 
thousands of possible paths between any 
origin and any destination. In addition, 
packets from other origins can use any 
time spaces between your packets. This 
is a more efficient system, as a circuit 
does not need to be kept open. This 
system is referred to as packet switching. 
So if your e-mail is being chopped 
up into small packets, how does the 
system know what to do with them? 
Each packet contains an address that 
tells the router what its final destination 
is. The sending computer sends the 
packet off to a router and then goes on 
to its next operation. The router selects 
a path to another router and sends the 
packet off. This process continues to 
the destination computer. At the 
destination, the receiving computer 
assembles the packets based on the 
information contained in each packet. 
So what does this have to do with 
Internet phones? Very simple. VoIP 
uses the packet switching technology 
to transmit your call. The digitization 
of your voice occurs either through your 
sound card or a device known as an 
analog telephone adapter (ATA). There 
are also Internet phones that connect 
directly to a network router and handle 
the conversion process. The voice 
packets that result from these various 
adapters are routed over the Internet in 
the same way as data packets. When 
you make a phone call, there is always 
dead space when no one is talking. With 
the packet system, other data packets 
from other sources are being transmitted 
over the Internet, making maximum use 
of its capacity. 
In the early days of VoIP, sound 
quality was poor, and the method of 
operation more like using a walkie- 
talkie. Today’s equipment is vastly 
improved. Sound quality on many VoIP 
systems is the equivalent of that found 
in the PSTN. Depending on the system 
you are using, you can dial any number, 
and your call will be routed over the 
Internet. In such a system, you and the 
party you called won’t see any 
difference in operation or sound from 
that of the PSTN. 
So why would you be interested in 
using an Internet phone instead of your 
current local/long distance PSTN 
service? One big factor for many people 
is cost. The cost of Internet service 
ranges from free to $25/month (more in 
some cases) for unlimited calls. In 
addition, many of the VoIP services 
offer features that cost you extra through 
your local phone company. It is not 
unusual for a VoIP provider to include 
Caller ID, Call waiting, Call transfer, 
call forwarding, voicemail, and three 
way calling as part of the basic price. 
Now let’s look at some of the 
providers and their services. Skype 
<
http://www.skype.com> offers a free 










