Owner`s manual
9
LIFETIME LIMITED WARRANTY
The materials and workmanship in your new central vacuum are
guaranteed against material defects for as long as you own the system.
The foregoing warranty applies only to the power unit body, the filters,
the inlet valves and the Eureka ducting system, which is also
guaranteed against clogs.
90 DAY MONEY-BACK GUARANTEE
Your Eureka central vacuum is guaranteed to bring you total satisfaction.
If,foranyreason,itdoesnotperformasadvertisedwithin90days
from the date of purchase, you can return it to your dealer for exchange,
refund, or model upgrade credit on the full product price.
THREE YEAR GUARANTEE ON ACCESSORIES
IfanyEurekacentralvacuumaccessory(powerhead,current-
carryinghoseandcleaningtools)failtoperformasadvertiseddueto
faulty workmanship or material for a period of three years from data
of purchase, simply return it to your Eureka warranty centre. The item
will be repaired or replaced free of charge. The foregoing warranty
does not apply to naturally wearable items such as bags, belts, or
bulbs.Repairlabouronpartsreplacementsiscoveredforaperiodof
one year.
MOTOR AND ELECTRICAL GUARANTEE
The electrical components and the motor of your Eureka central
vacuum, including the carbon brushes will be free from defects in
(dependantonmodel)fromthedateofpurchaseforallpartsand
one year for labour.
Model:ECV52007YearMotorandElectricalGuarantee
Model:ECV53007YearMotorandElectricalGuarantee
Model:ECV540010YearMotorandElectricalGuarantee
Model:ECV550010YearMotorandElectricalGuarantee
Model:ECV560010YearMotorandElectricalGuarantee
N.B.Thesewarrantiesapplyonlyundernormalconditionsofresidential
useofyourEurekaVacuumInCanada.Exceptforthe90daymoney-back
guarantee, the sole and exclusive remedy for any of the foregoing
warranties shall he the repair or replacement of the product, at our
option, provided that the product is retained during the warranty period.
Thiswarrantydoesnotmeet(a)damagebornanycauseotherthan
manufacturer’sdefectincluding,withoutlimitation,misuse,abuseor
unreasonableuseoftheproduct(includinguseoftheproductondrywall
dust),neglectoraccidentrelatingtheuseoftheproduct.Thiswarranty
is in lieu of all other warranties and conditions of any kind whether
expressed, implied or statutory including, without imitation implied
warranties and conditions of merchantability and fitness for a particular
purpose. A bill of sale, or copy, will be required when making warranty
claims. Modifications to the product may void the warranty.
Eurekaisnotresponsibleforanyconsequentialincidentaldamages
arising from use of the system.
WHAT THIS WARRANTY DOES NOT COVER
•Damagesormalfunctionscausedbynegligence,abuse,actsofGod,
Failure to provide proper maintenance, or use not in accordance with
Owner’sGuide.
•Defectsordamagescausedbyunauthorizedserviceortheuseof
other than Genuine Eureka parts.
•Installationmaterialsordamagecausedbyfaultyorimproper
installation, modification, or alteration of the power unit.
•PartsoftheAccessoriesthatrequirereplacementunder
normal use, such as drive belts, light bulbs, and brush roll bristles.
WHAT THE EUREKA COMPANY WILL DO
TheEurekaCompanywill,atitsoption,repairorreplaceadefective
power unit, accessory, or part that is covered by this warranty. As
amatterofwarrantypolicy,theEurekaCompanywillnotrefundthe
consumer’spurchaseprice.
OBTAINING WARRANTY SERVICE
To obtain warranty service you must return the defective cleaner or
cleaner part along with proof of purchase to any Eureka Authorized
Station.BecertainthattheWarrantyStationis“EurekaAuthorized
ServiceandRepair.”FortheLocationofthenearestEurekaAuthorized
Warranty Station or for service information, telephone toll free:
1-800-282-2886.
QUESTIONS & ANSWERS ABOUT GENUINE
EUREKA PRODUCTS
Q: Why should I use only Genuine Eureka paper bags, belts,
and parts in my Eureka Vacuum cleaner?
A:UsingGenuineEurekaProducts,Whicharemadetoourexacting
specicationsandengineeredwithemphasisonquality,performance,
and customer satisfaction, ensures the long life and cleaning efficiency
of your vacuum cleaner. Overall, this saves you money and helps to
keep your home clean.
Q: How can I be sure I am using only genuine Eureka products
in my vacuum cleaner?
A: Typically, packaged products and paper bags can be identified by
the Eureka logo. For further identification assistance, you may call
our toll-free number, 1-800-282-2886, for the location of a nearby
Eureka Authorized Warranty Station.
Q: Are there any differences between “made to fit” or “imitation”
and Genuine Eureka Paper bags, belts, and parts?
A:Yes,therearesomeveryimportantdifferencesinmaterials,quality,
andreliability.Manycustomershavemistakenlypurchased“imitation”
paper bags and parts while thinking they purchased genuine.
Unfortunately,manyofthesecustomersdiscoveredthedifferences
after they experienced related difficulties.
For Genuine Eureka Value, Accept No Imitations!
THEEUREKACOMPANY•Mississauga,ONL5V3E4•www.eureka.com
EUREKA WARRANTY - CANADA










