Specifications

Chapter 7: FC972 Remote 61
4 Click the START UPDATE NOW button. A progress bar appears when the update process starts. The controller uploads the image
file from the PC into its memory, erases the flash memory, and burns the new image. A dialog appears when finished.
5 Click OK and the browser reloads the website from the FC972 Remote. If you still see old firmware version number, flush the
browser content by deleting temporary internet files and cookies, and connect with the frame.
Emergency Update Of the FC972 Firmware
If for any reason the standard firmware update process is not successful:
1 Reboot the FC972 by briefly pressing the front panel’s Init button or reboot from the web browser interface.
2 After it reboots (approximately 40 s), open the web browser and enter the following URL: http://<FC972 IP Address>/stand-
alone-update.html. The following page opens:
3 Proceed with the image update as described above. A dialog appears when finished (4–5 minutes).
4 Reset the FC972 manually by pressing the Init button or reboot from the web browser interface.
Module Firmware Bulk and Single Update
These tools load software from archive files with the FC972 image.
Contact Avid professional support for information on available firmware and how to install it: 650-237-1604.
Modules Licensing
Several features of the system, including the SNMP feature of the FC972, are options that must be enabled after purchase.
To obtain the frame's Licensing Information file:
1 Select CONTROLLER > SOFTWARE UPDATE > MODULES LICENSING. The table below shows the license status of that frame.
This is a clear indicator that the caching feature of the browser is still active (see “Settings For IE 7 And Firefox 3” on page57).
Software Update
The method by which the Frame Controller’s image is sent from the PC and burned into the flash memory has been rewritten to
overcome a possible bottleneck of non-fragmented RAM. If updating from an older version (< 2660), reboot the Frame Controller
before starting the image update to make sure there is enough non-fragmented RAM.
Modules Licensing