User Manual

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- You are using a 2.4GHz router or a dual-band router that is configured to support a
2.4GHz frequency band. RoboVac does not support 5GHz frequency band.
- If RoboVac cannot connect to the Wi-Fi network and you are using a 2.4/5GHz
mixed network, switch to a 2.4GHz network for Wi-Fi setup. You can switch back
once your setup is complete.
- When connecting to a hidden network, make sure you enter the correct network
name, SSID (case sensitive), and connecting to a 2.4GHz wireless network.
- When using a network extender/repeater, make sure the network name (SSID)
and password are the same as your primary network.
- The firewall and port settings of your Wi-Fi router allow RoboVac to connect with
the Eufy servers.
Network Security Requirement
- WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
Wi-Fi Channels
- The FCC requires that all wireless devices in the United States operate on the 1-11
wireless spectrum channels.
- Some countries outside North America can use spectrum channels higher than
channel 11. Refer to your local regulatory agency to determine which channels are
accessible.
- A future software release will support access to channels above 11 for users
outside North America. Until then, use channels 1-11.
If you cannot control RoboVac with your smartphone, try the solutions below to solve
the problem. If the problem persists, contact the Eufy service center for help.
Wi-Fi Status
Light
Cause Solutions
Solid blue
RoboVac has connected
to your router, but
cannot access the
Internet.
• Check if your router is connected to the
Internet.
• Check with your Internet provider to
see if there is any Internet connection
problem.
Rapidly
flashing blue
RoboVac cannot
connect to your
wireless router.
• Check if you have modified your network
name and password.
• Reset Wi-Fi connection if necessary.
Refer to the “Use Your RoboVac with
the EufyHome App > Restore Factory
Settings” section in this manual.
Slowly
flashing blue
Wi-Fi connection is
reset or has not been
set up before.
• Set up Wi-Fi connection with RoboVac.
Refer to the “Use Your RoboVac with
the EufyHome App” section in this
manual.
• Reset Wi-Fi connection if necessary.
Refer to the “Use Your RoboVac with
the EufyHome App > Restore Factory
Settings” section in this manual.
Wi-Fi Status
Light
Cause Solutions
Off
• RoboVac is turned off.
• RoboVac’s power
level is low.
• RoboVac is in Sleep
mode.
• Charge RoboVac by attaching it to the
Charging Base. Make sure the main
power switch on the bottom of RoboVac
is turned on.
Specifications
Input
19 V
0.6 A
Battery Voltage
14.4 V
Power Consumption 40 W
Battery Type
14.4 V
Li-ion 2600 mAh
Dust Collector Capacity 450 ml
Water Tank Capacity 130 ml
Charging Time 300 - 360 mins
Input
19 V
0.6 A
Output
19 V
0.6 A
Customer Service
For FAQs and more information, please visit www.eufylife.com.
Email: [e-mail]
Live Chat: www.eufylife.com
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong