User's Manual

Question 3 If you can t uninstall the driver or came up the error

message Can’t find the device you may plug‐in the device and try

again.” or “Failed to uninstall the device. The device may be required to

boot up the computer.”

“,

’

Solution

Question 4 Run the ITNS‐400 application and come up the error

message Fail to get image data

：

Please refer to Question 2 solution and reboot your computer, if it still

can’t work please contact us through e-mail

“”

support ithomeproducts com@ .

Solution

Close the application then re‐start the ITNS‐400 application again

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