User's Manual
Table Of Contents
- 1 Introduction
- 2 Getting Started
- 3 Configuration
- 3.1 Before you begin
- 3.2 Connecting to your GoBox configuration interface
- 3.3 Managing Operational Profiles
- 3.4 Managing Duplexers
- 4 Using the GoBox
- 4.1 Turning your GoBox On
- 4.2 Selecting an Operational Profile
- 4.3 Stopping Repeater Operation
- 4.4 Checking GoBox Status
- 4.5 Administration
- 5 Troubleshooting
- 5.1 Cannot connect to the GoBox web interface
- 5.2 Network Status icon displays REG ERR
- 5.3 Network Status icons displays PSWD
- 5.4 Network Status icon WWW does not turn solid
- 5.5 Network Status icon VPN does not turn solid
- 5.6 Network Status icon RNC does not turn solid
- 5.7 Status window displays Err:Ctrl
- 5.8 Status window displays Err:Rad1, Err:Rad2 or Err:Rad12
- 5.9 There are no profiles to select on the GoBox control panel
- 5.10 GoBox web interface displays “Template Syntax Error”
- 5.11 The LEDs and the LCD backlight do not turn on
- 5.12 When turning on the GoBox, the LEDs flash rapidly for a second, and the LCD stays blank
- 6 Glossary
SFFR-6 User Manual
Using the GoBox
Doc ID: ES1002-UM02-v508
Copyright © 2021 Etherstack
Page 52 of 63
4.5.8 Upgrading Firmware
The GoBox supports updating of the firmware components listed on the Firmware Update tab of the Firmware page.
Upgrading the GoBox firmware consists of two steps, which can be done at different times:
1. Uploading a firmware distribution file, which has previously been copied to the PC/laptop, to the GoBox.
2. Installing the firmware.
4.5.8.1 Uploading a Firmware Distribution File
In order to ensure a smooth file transfer, check that the following prerequisites can be met:
1. The GoBox and PC/laptop must be able to maintain a network connection for the duration of the upload. This may
take several minutes if the network link is slow: For the typical size of 4.5MBytes of a firmware distribution file,
and over a relatively slow link of 256kbit/s, the transfer could take 3-4 minutes.
2. If the GoBox is operating with a networked repeating profile, and the PC/laptop connects to the GoBox over the
same link as the call traffic between the GoBox and the RNC, uploading a firmware distribution file may affect the
voice quality. It is recommended to either not upload a firmware distribution file while operating a networked
repeating profile, or connect the PC/laptop directly to the GoBox for the upload, not using the same network
connector of the GoBox as for the link to the RNC.
3. Changing the operating profile of the GoBox during an upload, where either the new or old profile is networked,
may interrupt the upload. This is due to the change of the GoBox’ IP address.
Navigate to Firmware from the navigation pane, and select the tab Distribution File Upload.
Click on Browse... to select a file, then click on Upload to start transferring the file. The page will show some information
about the progress of the upload. At the end of a successful upload, the browser will be redirected to the Firmware
Update tab.
4.5.8.2 Installing Firmware Updates
Before beginning the firmware installation procedure, check that the following conditions are met:
1. The GoBox has sufficient power for the whole procedure, i.e. is either powered with a sufficiently charged battery
or connected to an AC or DC power source. An estimate of the time required for installation is shown before the
process starts. No installation process is expected to take more than about 10 minutes.
2. Repeater operation must be halted while firmware is being installed. Ensure that no radio communications rely on
this GoBox for the needed time.
3. If the GoBox is operating with a networked profile, the GoBox will not automatically deselect this profile, because
doing so may interrupt the network connection between the GoBox and PC/laptop. In this case, manually deselect
the profile before commencing a firmware update, using the rotary dial on the GoBox or the Status -> Active
Profile page of the remote interface.