User's Manual

User Guide for Helix True Wireless Earbuds with Portable Power Bank
GETTING STARTED
Charging
1. Using the charge cable included, plug the micro USB connector into the case and
the other end into a USB charger.
2. When charging, the case LEDs will blink. When the case is fully charged, all the 4
LEDs will be solid.
3. When the case is plugged in, the earbuds will also charge and will show solid red
LED. When the earbuds are fully charged the light will turn off.
Bluetooth® Pairing Instructions
Note: The earbuds come pre-paired together. If you are getting audio from only one
earbud, they may have lost th
eir connection. Go to the Troubleshooting section for
instructions.
1. Remove both earbuds from the case. One earbud should blink red and blue.
2. Now open up your Bluetooth settings on your device and pair to “Helix True
Wireless”.
Button functions
1. Pause/play: Single press
2. Skip track: Double press
3. Answer/end call: Single Press during call
4. Reject call: Double Press
5. Power: Hold both buttons for 3 seconds
Troubleshooting
NOTE: If only one earbud plays audio or you
cannot pair to your phone, follow these steps:
1. Turn Bluetooth off on your phone or device settings.
2. Turn on both earbuds.
3.
One earbud should be blinking fast red and blue. The other should not
be blinking. If this is happening, go to step 5.
4. If one or both earbuds are blinking slow red and blue, press one earbud twice.
They will say “Connected”.
5. Turn Bluetooth back on in your phone settings.
6. The earbuds should reconnect. If not, open Bluetooth settings and choose
“Helix True Wireless”.
ETHT WP