Reference Guide Manual

ETC
®
,Unison
®
, and Paradigm
®
are either registered trademarks or trademarks of Electronic Theatre Controls, Inc.
in the United States and other countries.
Microsoft
®
and Windows
®
are registered trademarks of Microsoft Corporation in the United States and other
countries.
All other trademarks, both marked and not marked, are the property of their respective owners.
ETC intends this document, whether printed or electronic, to be provided in its entirety.
Contacting ETC
If you are having difficulties, your most convenient resources are the references given in this
reference guide. To search more widely, try the ETC Web site at www.etcconnect.com
. If none
of these resources are sufficient, contact ETC Technical Services directly at one of the offices
identified below.
Emergency service is available from all ETC offices outside of normal business hours.
When calling for help, please have the following information handy:
• Your location and job name.
• A complete list of installed ETC equipment and software in use.
• A complete list of other installed product and components, including software, that are
connected to the system you are troubleshooting.
• DMX control source, if any.
Please email comments about this manual to: [e-mail]
Americas United Kingdom
Electronic Theatre Controls Inc. Electronic Theatre Controls Ltd.
Technical Services Department Technical Services Department
3031 Pleasant View Road 26-28 Victoria Industrial Estate
Middleton, WI 53562 Victoria Road,
800-775-4382 (USA, toll-free) London W3 6UU England
[phone] [phone]
[e-mail] [e-mail]
Asia Germany
Electronic Theatre Controls Asia, Ltd. Electronic Theatre Controls GmbH
Technical Services Department Technical Services Department
Room 1801, 18/F Ohmstrasse 3
Tower 1, Phase 1 Enterprise Square 83607 Holzkirchen, Germany
9 Sheung Yuet Road [phone]
Kowloon Bay, Kowloon, Hong Kong [e-mail]
[phone]
[e-mail]