User Manual

EN - 54
EN
VI. PROBLEMS SOLVING
Advice and tips before you call the service
Problem Possible causes What to do
The induction hob cannot
be switched on.
No power supplied
Check that the induction
hob is connected to power
and that it is switched on.
Check for a power outage in
your home or neighborhood.
If you have checked
everything and the problem
persists, contact a qualied
technician.
Touch controls are not
responding.
Controls are locked
Unlock the controls. See the
instructions in the section
"Using the induction hob".
Touch controls are not
responding well.
There may be a thin layer of
water on the controls or you
may be touching them with
your ngertip.
Make sure the touch controls
are dry and use the ball of
your nger, not the tip, to
touch the controls.
The glass is scratched.
Rough dishes.
You have used unsuitable
abrasive pads or
detergents.
Use pots with a at base.
See "Choosing the right
cookware".
See "Cleaning and
maintenance".
Some pots may make
popping or clicking noises.
This may be due to
the construction of the
cookware (layers of di󰀨erent
metals vibrate di󰀨erently).
This is normal and not
a malfunction.
The induction hob makes a
faint hum when used with
the high power setting.
This is due to induction
cooking technology.
This is normal and the
sound should become
quieter or disappear when
you lower the heat setting.
Fan noise coming from
induction hob.
The cooling fan built into
the induction hob cools and
protects the electronics
from overheating. This can
continue even after the
induction hob is switched o󰀨.
This phenomenon is normal
and does not require any
intervention. When the fan
is running, do not turn o󰀨
the power to the induction
hob in the wall.