User Guide

TROUBLESHOOTING
Unable to find light fixture on
the network
Light may not be in Connectivity Mode
Wiring Issue
No Electricity
Network is not connected
Light may not be paired correctly
Permissions are not granted on mobile device
Wi-Fi password is incorrect
Weak/low Wi-Fi signal
Wi-Fi not connected
Review and confirm the INSTALLATION instructions.
Check that the power is ON at the connected light switch and circuit breaker.
Check wireless network connectivity.
Cycle the light switch connected to light ON/OFF 5 times to enter Pairing Mode.
Check to see that permissions are granted for the WiZ APP.
Re-enter WiFi Password.
Check Wi-Fi signal to ensure you’re within range of router.
Confirm Wi-Fi router is broadcasting a 2.4GHz signal. Re-connect.
Unable to operate light fixture
with the connected light switch
Lights not responding to
WiZ APP control
Lights not connecting to
the WiZ APP
Cycle the light switch connected to light ON/OFF 3 times to enter Pairing Mode.
PROBLEM CAUSE SOLUTION
The following importer is the responsible party:
LLC Sales, Inc. DBA Liteline USA
1209 Orange Street, Wilmington, DE, 19801
Liteline.com/contact-us
Note: This equipment has been tested to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures: (1) reorient or relocate the
receiving antenna; (2) increase the separation between the equipment and receiver; (3) connect the
equipment into an outlet on a circuit different from that to which the receiver is connected; consult the
dealer or an experienced radio/TV technician for help.
RF Exposure Requirements:
This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter and must be installed to provide a separation distance of at least 20cm
from all persons.
ISED Canada Compliance Statement:
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and
Economic Development Canada's licence exempt RSS(s). Operation is subject to the following two
conditions: (1) This device may not cause interference; and (2) This device must accept any interference,
including interference that may cause undesired operation of the device.
Déclaration de Conformité ISDE Canada
L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR
d'Innovation, Sciences et Développement Économique Canada applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) L'appareil ne doit pas
produire de brouillage; et (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
recieved, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the resposible party could void the user’s authority
to operate the equipment.
NOTE: Please allow up to 1 minute after initial startup, for fixture to pair.
www.liteline.com/WiZsupport
Create or join a home Name Your Home Add your rooms Choose your room Add your devices Select ‘Type of device’
and follow instructions
PRODUCT PAIRING
NOTE: The WiZ app MUST CONNECT TO A 2.4GHz Wi-Fi NETWORK IN ORDER TO PAIR
YOUR LIGHTS.
Make sure you've properly installed your light fixture prior to syncing device. Download
the WiZ App from Google Play or the Apple App Store. (IF YOU HAVE NOT YET INSTALLED
YOUR LIGHT, INSTRUCTIONS CAN BE FOUNDIN THE PRIOR PAGES TITLED
"ASSEMBLY INSTRUCTIONS.")
STEP 1
DOWNLOADING THE WiZ APP
For more help contact WiZ support:
DOWNLOAD
WiZ APP
INSTALL
LIGHT
PAIR YOUR
NEW LIGHT