manual

ESTOS CallControlGateway 4.0.0.21648
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 Send always
E-mail notifications for unanswered calls are always sent
 Send, when the user is logged off
E-mail notifications are sent if the Communicator Client is not logged on to the
CallControlGateway
Receiver
 Deliver to the first participant that did not answer the call
The first participant whose phone has rung receives the notification about the missed phone
call.
 Deliver to the last participant that did not answer the call
The last participant whose phone has rung receives the notification about the missed phone
call.
 all participants
All participants whose phones have rung receive the notification for the unanswered call.
The ESTOS CallControlGateway supports the indentification of parallel connections, group call, cyclic
phone call distribution and forwarding in the call phase. Because of this, unanswered phone calls are
not delivered twice, even if the call went to several phones.
Use the caller's e-mail address as the sender
If this option is active, the e-mail notification has the caller as a sender. With
this option you permit a direct contact with the caller.
If you use a Groupware solution for absence notifications, the caller receives a message with the
absence note you provided. With this the caller is informed when the person can be contacted again or
if specified in the absence note they can contact a colleague.
Attach caller's contact data as vCard to the E-mail.
Contact information that was found via the contact search can be automatically
attached as vCard to an E-mail. This allows access to all the caller's contact
data including from outside of the office.
Exceptions:
 With internal calls
No notifications are generated for internal calls.
 Calls with hidden phone number
No notifications are generated for calls with hidden numbers.
 If no contact data could be found
No notifications are generated for callers in which contact data couldn't be found.
 If the call rang for less than 2 seconds
If the caller rang for less than 2 seconds and you don't return calls from colleagues or
customers who accidentally dialed your number.
Use this language
You can set the language in which E-mails are sent. The available languages
which exist are found in the languages directory.
6.11 Databases
This chapter contains the settings for the databases.