Owners manual

Features. If you change this option, you may wish to reprint your job at this point in case the problem

has been solved.

4. If lines are too thin or missing, print the Image Diagnostics Print. See The Image Diagnostics Print

on page 170.

If the problem remains, go to the front panel and press , then , then Image quality

maintenance > Calibration status to see the printhead alignment status. If the status is PENDING, you

should align the printhead. See Align the printhead on page 176. After alignment, you may wish to

reprint your job in case the problem has been solved.

Go to the front panel and press , then , then Image quality maintenance > Calibration

status to see the paper advance calibration status. If the status is DEFAULT, you should perform paper

advance calibration: see Recalibrate the paper advance on page 158.

If the problem persists despite all the above actions, contact your customer service representative for

further support.

Lines appear stepped or jagged

If lines in your image appear stepped or jagged when printed:

1. The problem may be inherent in the image. Try to improve the image with the application you are using

to edit it.

2. Check that you are using appropriate print-quality settings. See Printing on page 64.

3. Select the custom print-quality options in the driver dialog, and turn on the Maximum detail option (if

available).

Lines print double or in the wrong colors

This problem can have various visible symptoms:

●

Colored lines are printed double, in different colors.

ENWW Lines appear stepped or jagged 161